BPO HR Operations

To create awareness of BPO HR Operations. What is it?

Tags:	Operations, Performance Management, Work Load Management
Category:	Company Network
Company Name:	Accenture
Industries:	ITES / BPO / Customer Service
Moderation:	All Members
Visibility:	Everyone
Members:	247
Jobs:	79
Articles:	59
Questions:	8
Debates:	7
Idea Contests:	5

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Topic of the week : Subprime Crisis: The impact & Lessons Learnt for Indian Economy Go to Topic

The subprime mortgage financial crisis was the sharp rise in foreclosures in...

Credit Crisis: Will India Re-emerge as an attractive investment destination?

Yes

Is India heading towards recession?

Yes

Community Board

Debates in "BPO HR Operations"

Argue

Is that True that Obama stoped US Staffing outsourcing to India,can any one let me know the information on this news

0 referals, 1 arguments, 0 views

	Referred by Krishna, Sr Manager- Operations INDIA, IDEN Consulting \| 1 month ago

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Should employees be allowed to use social networking sites at work or should they be banned

11 referals, 27 arguments, 172 views

	Argument added by S. Muralidharan, Head, Project Planning/Strategy, Knowledge Foundation \| Topic: Employee Relations in an Organization \| 7 months ago
	Any diversion from serious work lowers productivity!

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Idea Contests in "BPO HR Operations"

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How to deal with a bad boss?

0 referals, 10 ideas, 123 views

	Idea added by Nikhil Jain, Senior Consultant, Hewitt Associates \| 1 year ago
	If one loves the company but hates the boss, he can develop a mentoring relationship with a boss/supervisor in another part of the company. Mentoring is a fantastic strategy that he should consider even if he has a good boss because a mentor is...

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how to conduct successful campus recruitment drive with hr people involved fully and ful heartidly?

282 referals, 1 ideas, 21 views

	Referred by jagdeep sachdeva, Partner/Principal/VP sachdeva placements & consultants \| 2 years ago
	we are interested in involving all the hr/ recruitment people in the campus recruitment drives to make these successful in the year 2010 for 2010 batch of engineers / MBA/MCA/DIPLOMA ETC. now we are looking forward the best ideas from all the...

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Trends and Insights in "BPO HR Operations"

Comment

Prospects better for BPO firms

0 referals, 0 comments, 0 views

	Referred by Shankar, CEO/MD/Director, Infosearch bpo Services \| 8 months ago
	Prospects better for BPO firms EXPECTATIONS for the outsourcing industry have been scaled down but are better compared to the more uncertain view recently offered for merchandise exports. http://www.bworldonline.com/content.php?section=TopStory...

Comment

50 interview questions

551 referals, 81 comments, 464 views

	Commented by Shweta Nigam, Asst. Manager/Manager -(NonTechnical), IBM-Daksh \| Topic: how to prepare for interview \| 8 months ago
	Nice list of questions.. freshers would be delighted...

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Q & A in "BPO HR Operations"

Answer

would you like to participate in the chain of campus recruitment drives as detailed below?

0 referals, 0 answers, 0 views

	Referred by jagdeep sachdeva, Partner/Principal/VP sachdeva placements & consultants \| 12 months ago
	recruitment drives Dear FRIEND we hereby are sending you the request to participate in the chain of campus recruitment drives starting from NOV 2010 for the final year students of 2011 batches, belonging to ENGINEERING AND MANAGEMENT BACKGROUNDS, to...

Answer

Will China overtake India in IT

0 referals, 0 answers, 0 views

	Referred by Shankar, CEO/MD/Director, Infosearch bpo Services \| 1 year ago

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Topics in BPO HR Operations

Myth on Global Warming Go to Topic

Volcanic Eruptions - Have we learnt any lesson from it?

Harnessing Geo-thermal Energy

Ignoring the subject altogether

Whats your opinion about 2012 (Dooms Day)? Are we ready for it?

Fake

Reality

Employee Relations in an Organization Go to Topic

friends::: real or fake

FAKE FRIENDS: Never ask for food. REAL FRIENDS: Are the reason you have no food. FAKE FRIENDS: Call your parents Mr/Mrs REAL FRIENDS: Call your parents DAD/MOM FAKE FRIENDS: Bail you out of jail and tell you what you did was wrong. REAL FRIENDS: Would sit next to you saying "Damn ... we f'd up ... but that sh*t was fun!" FAKE FRIENDS: Never seen you cry. REAL FRIENDS: Cry with you. FAKE FRIENDS: Borrow your stuff for a few days then give it back. REAL FRIENDS: Keep your stuff so long they forge

How to build trust with the employees ?


	17 Involve employees in planning and problem solving
	5 Open and transparent Communication
	5 Honesty

how to prepare for interview Go to Topic

How to answer " Why should we hire you ?"

Top Rated Answer :

Step1 When the interviewer asks why they should hire you, it's important to be prepared. It's a good idea to jot down a basic outline of the points you want to cover prior to the interview. Don't memorize it, but make sure you know exactly what...

Air Ticketing Notes for interview - Amadeus

Pnr Creation Always create the basic Pnr with the 5 mandatory elements (Name, Itinerary, TK element, Reference, End Transaction) and wait for the Airline locator and then add OS or SR remark. If the Airline Pnr is not reflecting contact the Help-Desk. Amadeus maintains a Link of 3 minutes with the Airline System; ensure to create your PNR within this timeframe. Once the Airline Record Locator is received, further changes / additions can be made. Agent should always check the remarks displayed

Employee motivation Go to Topic

Worth Reading- Tips to Retain Employees

Hi All, Came across a nice artical, thought beneficial for all HR professionals : What else does it take to K.E.E.P your employees satisfied? "People work for much more than a paycheck." Most employees are looking for common elements from the people they work for . People, regardless of position, seek a good " Relationship with their manager ", " A positive work environment ", and " Praise and recognition ". Successfully combine these three elements and implement them effectively and you have c

Cash or Praise: What motivates you better ?

CASH

PRAISE

Recruitment for organization Go to Topic

What are the best strategies and activities to maintain good Candidate- Recruiter Relationship ?


	0 What are the best strategies and activities to maintain good Candidate, Recruiter Relationship ?

Which is the best job portal in India?


	19 It depends on the skills you are looking to hire
	12 NAUKRI.COM
	8 toostep.com

Leveraging Technology for HR Effectiveness..!! Go to Topic

Which is the best job portal in India?


	19 It depends on the skills you are looking to hire
	12 NAUKRI.COM
	8 toostep.com

Should a company go in for recruitment through Web 2.0 job portals..??

Yes

Company Review, Company Rating, Employee Satisfaction Survey Go to Topic

An employee reviews IBM India Pvt Ltd.

Hi Friends, I am sharing with the reviews of IBM on work culture, growth prospects salary, done by their employees. Please share your views. A Project Manager wrote: What I like about IBM: "IBM offers a very flexible working environment. In most cases, no one will ask you what time you come or go from office. Neither the logs of the swipe card will be analyzed to take some action against you in normal circumstances. In special circumstances, the company can even allow you to work from home. No

An employee reviews 'ICICI Prudential'

Hi Friends, Sharing with you the reviews of ICICI Prudential on work culture, growth prospects salary, done by their employees. Please share your views on this. What I like about ICICI Prudential: "People who work in the company are amazing. Some very young but very intellectual. The company gives ample oppurtunity to go beyond your comfort zone keep testing your limits. Can be very challenging but also very rewarding." What I don't like about ICICI Prudential: "Too much ambiguity, not enough c

INDIA Go to Topic

Do we really need to copy Americans to be called successfull?

Yes

FOREIGNER'S VIEW FOR INDIA.

An eye opener article,one should read Indians and every foreigner-- On First Impression, Mumbai Can Be Scary FedEx’ outgoing India head, Jacques Creeten, says stories about sluggish India come from Indians settled abroad who think the country is stuck in the 1970s by Ashish K Mishra, Cuckoo Paul, Forbes India , July 14, 2009 “When I came here people asked me what did I do wrong to have been sent out here? Now I get invited to speak about how do you do business in India ?”

Self-Appraisal Go to Topic

Economic crisis : Who is affected leaders or employees

Leaders (managers)

Employees (subordinates)

Are you the proverbial ‘difficult employee’?

Hi Friends, Last month I had a meeting with one of my old friends, who is now VP–HR in a fairly large IT setup. He informed me that he is planning to lay off a couple of hundred people in his company, in a phased manner. What surprised me was that he mentioned that out of them around 80% are ‘difficult employees’. I wondered aloud what was his definition of a ‘difficult employee’. What he told me was interesting and forms the basis of this post. “In every department/organization there are few

Hiring Practices Go to Topic

Is Race / Caste / Religion discrimination seen while recruiting, in HR Manager ???

Yes

Corporate organizations to hire more moms...

You can easily see more number of working moms in coming days as most of the corporate organizations like more than 60% are ready to hire mothers who had left the job to take care of their children and family, as it was a challenge for mothers to work in the inflexible work environment with non-cooperative male colleagues and its only passion that bars them from quitting in the name of family. As per a survey conducted by workplace solutions provider Regus Plc every three in five Indian compani

To create awareness of BPO HR Operations. What is it?

Operations, Performance Management, Work Load Management