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Customer Service & Relationship Management
 

An Open Platform To Discuss Newer Initiatives / Policies / Proceses / Technologies Adopted Across Industries In Customer Service & Relationship Management.

Tags:

Customer Service, Customer Care, 'Customer Service', 'Customer Care', Relationship Management, 'Relationship Management', CRM, 'CRM'

Category: Business Area
Industries: Advertising/PR/MR/Events, Banking, Communications and Networking, Consumer Durables, FMCG/Foods/Beverage, Hospitality, Hospitals, Insurance, Internet, Investment Banking, IT Products, IT Services, ITES / BPO / Customer Service, Management & Strategy Consulting, Private Banking/Wealth Management, Radio, TV & Films, Retail Chain/Logistics, Telecom/ISP, Transportation/Aviation
Functional Areas: Business Models, Business Policy, Communication, Consumer Sales, Getting Started, Innovation, New Technologies, Pricing, Productivity & Performance, Strategy Alignment, Strategy Execution, Success Stories
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Members: 3247
Jobs: 58
Articles: 64
Questions: 42
Debates: 121
Idea Contests: 30
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Topic of the week :  Jobs available in retail     Go to Topic
Retail industry is coming in a big way and it is creating job oppurtunities...
 
Due to Company Polices/Wages Vs Due to there managers
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After ITeS, the retail sector   is touted to be the next biggest job spinner in the country. Till now, retail jobs in India have been looked at as low-paying and meant for plain graduates. But with organised retailing in the country poised to assume gigantic proportions, the sector will spawn a vast number of jobs across the spectrum, according to a recent study by Pricewaterhouse Coopers. The study said retail sales accounted for 10% of the GDP in '04, with a market size of $207bn, and the sec
Debates in "Customer Service & Relationship Management"
272 referals, 217 arguments, 1302 views
Argument added by Dr. S.Pruthviraja pande, Visiting Professor, Bangalore/Ravenshaw University  | Topic:  Jobs available in retail  | 9 months ago
Better Opportunities, satisfaction, incentives would drive people to change the jobs, But For some it is need and for some it is greed and for some it is a sort of disease?
Argument added by Ardhendu Pal, Technical Support Officer, Convergys India Services  | 1 year ago
Microsoft Certification Examinations has the passing score to 80%. How can you expect to abolish this examination from the grass root level. I'd say the passing score and examinations are real necessity for a student moreover the score must be...
Idea Contests in "Customer Service & Relationship Management"
Argument added by Bhanu Vishal, Assistant Manager, Reliance Communications  | Topic:  Global Biotechnology Issues  | 2 years ago
hi.......... it's very good that you have a hunger to do by own effert and as i think that u shold use the main frame and ur inspiration for that... but u asked a plan which can only be given by the owner of same type of company since this type of...
0 referals, 1 ideas, 0 views
Referred by Govind K, WY,CCJ  | 2 years ago
Trends and Insights in "Customer Service & Relationship Management"
Commented by Virag Shah, Confidential  | Topic:  Business Strategy  | 1 year ago
Oh very nice information. i would like to share in simple things that " Business Card with Effectie presentation " gives good result. Presentation with Business card gives you chance for futher next meeting. As well Business card also required...
Referred by Hiren Sheth, Cust. Service Manager, ICICI Bank  | Topic:  Out of the Box Thinkling!  | 1 year ago
Some time ago, a man punished his 3-year-old daughter for wasting a roll of gold wrapping paper. Money was tight and he became infuriated when the child tried to decorate a box to put under the Christmas tree. Nevertheless, the little girl brought the...
Q & A in "Customer Service & Relationship Management"
Answered by Mangesh Kevadkar, Lecturer, Universal College Of Engineering and Reserch,Pune  | Topic:  Inter-connetion of Rivers in India  | 11 months ago
The interlinking of river is good irrigation project. If we just list out the irrigation project in INDIA they are so much and enough to irrigate india properly. Now a day due to lack of concentration on these project and curruption the cost of these...
Answered by Ardhendu Pal, Upgrading Knowledge Base, Researching in Computer Software/Hardware  | Topic:  Best Practices by HR  | 1 year ago
I'd like to say that creativity comes through creation of anything. Try to create new things if not at all you can make it just think of the ways to do it then may be ultimately you will succeed in your venture and may create impossible. No training...
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