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Category:	Business Area
Industries:	Human Resources (HR) Consulting, Investment Banking, IT Services, ITES / BPO / Customer Service
Functional Areas:	Business Processes, Global Business, India, Outsourcing
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Topic of the week : Performance management: How to find the right KPIs for a customer focused sales force Go to Topic

Understanding what the critical challenges are facing the sales environment...

The Drucker Perspective

Adapted From Steve Chriest I can almost see professor Peter Drucker, widely acknowledged as the creator and inventor of modern management, gazing out his office window at Claremont Graduate University and pondering the widespread economic malaise that has affected nearly every industry and company worldwide. Professionals in the field of Customer Management face strong challenges today. Challenges, that Drucker's business philosophy directly address. For me, Drucker’s genius was not only the or

Major Account Management Is An Art Not A Formula

One can often see two ways of managing major accounts that are certain to fail. The first is management by chance. There is no control. There is no plan. No one can explain why we are winning the business or forecast how long our success will last. We do not learn from our mistakes or from our successes. This is at one extreme. At the other extreme is management by formula. Here everything is documented, controlled and decided. I have seen one account planning process which demands that for eve

Community Board

Debates in "HR "

Argue

Is retaining sales easier than creating one?

0 referals, 26 arguments, 89 views

	Argument added by Japan Shah, H.O.D, Oxford School of Management \| Topic: Transforming Sales Strategies from being product-focused to customer-facing \| 1 year ago
	Retaining a customer is a bit easier as you already know him,you know his likes and dislikes.. importantly you can learn why he wants to go and can resolve and get him stay with your company...

Argue

Commitment based performance v/s fear based performance

0 referals, 4 arguments, 4 views

	Argument added by S. Muralidharan, Head, Project Planning/Strategy, Knowledge Foundation \| Topic: Performance Management \| 1 year ago
	Commitment-based performance is the preferred option to fear-based performance. This will instill in every stake-holder the confidence, sense of belonging and timely completion of set task. Having said that, this method does not work where time and...

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Idea Contests in "HR "

Participate

Non-conventional energy … Ideate please

37 referals, 5 ideas, 107 views

	Idea added by Gopalakrishnan.H, Sr. Member R&D Mech., Mahindra Reva Electric Vehicle (P) Ltd \| Topic: Future models for Energy Creation \| 2 years ago
	The Winds and Waters of Change Wind power generators prevented 62 million tons of carbon emissions last year and saved 20 billion gallons of water. Rowan Watt-Pringle examines the water conservation potential of the burgeoning wind power sector. Date:...

Participate

What are the various skills required by a person handling a Manager level position in HR

55 referals, 2 ideas, 4 views

	Argument added by G Thiruvenkatachari, Head of HR, HCK Group of Companies \| Topic: Personal Development \| 2 years ago
	The basic requirement for a successful HR manager is his acceptability in terms of competancy, personality and the way he put forth concepts, ideas and implements the policies of the company. The industry's major concern is attrition at all levels,...

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Trends and Insights in "HR "

Comment

Nine Things Never to Say in a Job Interview

0 referals, 0 comments, 0 views

	Referred by varsha, Head/VP/GM-Quality, frac \| Topic: how to prepare for interview \| 11 months ago
	Nine Things Never to Say in a Job Interview By Charles Purdy, Monster Senior Editor When you're searching for a job, landing an interview can feel like a huge success -- and it is, but for most open positions, the interview is only one step in a long...

Comment

Xylitol chewing gum could cut ear infection risk in children– study

0 referals, 0 comments, 0 views

	Referred by varsha, Head/VP/GM-Quality, frac \| Topic: Healthy Dining-Promoting Good Eating \| 1 year ago
	Researchers at the University of Toronto have published a study review that claims chewing xylitol- based chewing gum five times a day can reduce acute middle ear infections (AOM) in young children. http://www.confectionerynews.com/Regulation-Safety/X...

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Q & A in "HR "

Answer

how to improve the creativity in our mind pls tell ?

7 referals, 14 answers, 37 views

	Answered by S. Muralidharan, Head, Project Planning/Strategy, Knowledge Foundation \| Topic: Best Practices by HR \| 2 years ago
	Apple has been falling down from its own tree from time immemorial. Newton monitored its falling very closely, "Law of Gravitation" and "Newton's three laws" emerged. That's creativity! You cannot create living being, but you can simulate one! Every...

Answer

Will the Outsourcing of offer letter, joining letter, and other details also to external agencies be a good thought

0 referals, 0 answers, 0 views

	Referred by Sony Chandran, Business Development Executive, Browne & Mohan \| 2 years ago
	Hi While outsourcing of Payroll is catching up in India, some of my colleagues feel companies may also outsource the offer letter, joining letter, initial formalities such as candidate filling the PF and other details to external agencies. Do you...

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Topics in HR

life on earth Go to Topic

mind and heart,are they inseparable..............

it is the same

you can befool yourself

How to handle your boss Go to Topic

Get along with your boss and excel in your job

Hi, Sharing with you an interesting blog posted on TalentEquity.in Keep sharing your experience. "Abhishek is always ready to share new stories about his boss and how they don’t get along well. He claims that he is not able to focus on his work because his boss is not cooperative at all and does not add value to his work. He feels, all this is making him unproductive at work. It is a fact that you share a mutually dependent relationship with your boss. If you dont achieve your goals at work,

What Drives an Organization Forward: People or Ideas? Go to Topic

What drives an organization forward: People or Ideas?

People

Ideas

What is the most important thing in terms of employee and organization relationship?


	13 Loyality
	9 RESPECT, WISDOM AND TRANSPARENCY
	6 Mutual Trust between Management and Employees

rationale Go to Topic

mind is not rational......................

fools could be rationals

life is irrational

insight

human constitution

HR Sites you can Bookmark to Favourites Go to Topic

HR Sites you can Bookmark to Favourites


	0 The Fallacies of Performance Appraisals and How to Overcome Them
	0 CiteHR

Economic Recovery: Green Shoots or Yellow Weeds? Go to Topic

Pointers to the financial sector

The state of the financial sector and whatever is being reported by way of growth in a few economic parameters in almost every developed country, especially the U.S and U.K, are linked to government and central bank support in different forms. Remember such support is effectively paid for by the citizens, especially tax payers. Intervention of historic magnitude: The overwhelming importance of this aspect to trends in the financial market over the past few months was touched upon briefly last

Green shoots of recovery in the world economy are for real.

Green Shoots

Yellow Weeds

Examination Pattern Subjective or Objective? Go to Topic

any subject

positive side

nothing

human values,EVS,Disaster mgmt ......these type of subject are relevant or irrelevent for student?

Relevant

Irrelevant

POETRY Go to Topic

तुम्हारी याद में एक ख़त

"तुम्हारी याद में एक ख़त " आज कुछ अजीब सा हूँ मैं...बोझिल सा थका हुआ शायद कुछ खो गया है मेरा... या शायद जिंदगी नाराज है मुझसे...या शायद कोई और वजह है | यूँ तो सब वैसा ही है पहले जैसा .... पर आदतें अजब सी लग रहीं हैं.. दिल तो अब भी वही है पर क्योँ लगता है जैसे.. ख्वाहिशें अजब से हैं... हो सकता है वो याद आ रही है इसलिए... या ये भी हो सकता है की मैं उस से दूर आ गया हूँ इसलिए... जो भी हो कुछ वजह भी और कोई सिरा भी है | शाम उसको देखो तो कुछ पहचाना सा लगा ... वो अनजाना सा चेहरा कुछ जाना पहचाना सा लगा.

SUNO

Suno ek daasta dil ke toot jaane ki Badalte samay ke saath, kuch dilo ke badal jaane ki Kuch kasme humne bhee khaai thee magar Aaj din hai un kasmo ke bikhar jaane ki... Suno ek daasta dil ke toot jaane ki,,, Har lamha kasam deta hai humko, Ke un lamhon ko hum naa bhoola paayene Guzar gaye jitney din uski yaado mein Kuch din maut ke intzaar mein kat jaayen Suno ek daasta dil ke toot jaane ki..

Economic Downturn Will Test Leadership Skills: Focus on People Go to Topic

Economic Downturn Will Test Leadership Skills: Focus on People

As CIOs and business leaders brace for an economic downturn, leaders must step forward and set the tone. Start with people. FINDINGS- As CIOs and business leaders brace for an economic downturn, they must maintain or intensify their focus on people. How they manage and support people in a downturn will have a long-term impact on how and whether people will support them during times of prosperity. ANALYSIS- Leaders get tested in the crucible of tough times — not just what they do to address chal

Who will benefit from this Economic crises

Who will benefit from this Economic crises : Rakesh Raghuvanshi In times like this , every one is asking this one question ,who will benefit from this economic crises . Because its not that there is no money left in the market but where has all the money vanished. Who has the maximum of the cash? Simple those who never believed in the fact that money gets money but hard work gets money .when I ask this question that what was the cause of this Mammoth of an Economic crises in one word

Healthcare Tips Go to Topic

I quit smoking and so can you.

Believe me, I was a chain smoker for more than 10 years, but I quit overnight and you too can quit easily. The Art of Living basic course helped me to do it easily. Please try it. For those who want to quit and find it difficult to do so. Enjoy great health.

noesiology

" Our Natural capabilities, when known and used correctly will permit human beings to improve the quality of their lives in an endless way" Dr. Angel Escudero. Today I would like to share with you all the work of a unique individual, Dr. Ángel Escudero Juan, who is, in my view, one of Spain´s most talented physicians practising today. Dr. Escudero´s tennets are amazingly simple, in fact children ar

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HR

To get in touch with the HR for requirements this group will have wide range of requirements sharing and profiles. For middle level to senior level.

HR Business Development and Personal management