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HR Business Development and Personal management

Web Url: http://toostep.com/HR
Category: Business Area
Industries: Human Resources (HR) Consulting, Investment Banking, IT Services, ITES / BPO / Customer Service
Functional Areas: Business Processes, Global Business, India, Outsourcing
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Visibility: Everyone
Members: 668
Jobs: 303
Articles: 336
Questions: 67
Debates: 87
Idea Contests: 44
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Understanding what the critical challenges are facing the sales environment...
 
Adapted From Steve Chriest I can almost see professor Peter Drucker, widely acknowledged as the creator and inventor of modern management, gazing out his office window at Claremont Graduate University and pondering the widespread economic malaise that has affected nearly every industry and company worldwide. Professionals in the field of Customer Management face strong challenges today. Challenges, that Drucker's business philosophy directly address. For me, Drucker’s genius was not only the or
 
One can often see two ways of managing major accounts that are certain to fail. The first is management by chance. There is no control. There is no plan. No one can explain why we are winning the business or forecast how long our success will last. We do not learn from our mistakes or from our successes. This is at one extreme. At the other extreme is management by formula. Here everything is documented, controlled and decided. I have seen one account planning process which demands that for eve
0 referals, 26 arguments, 89 views
Retaining a customer is a bit easier as you already know him,you know his likes and dislikes.. importantly you can learn why he wants to go and can resolve and get him stay with your company...
Commitment-based performance is the preferred option to fear-based performance. This will instill in every stake-holder the confidence, sense of belonging and timely completion of set task. Having said that, this method does not work where time and...
Any diversion from serious work lowers productivity!
Its a great study, Prof. Krishnamurthy, you have undertaken. Its an appalling state of affairs in BPO and Call Centre industries. You have really discussed every underlying issues involved in this sector. We cannot see from our own eyes the...
0 referals, 2 arguments, 0 views
YOUTH can only play a solid role in Road Safety. The advent of technology in the automobile sector converted majority of the youths into "stuntsmen"! You have a signboard "Speed that thrills, but kills" should be written as "speed that thrills, but...
It is always tempting to take extreme positions because they are the positions that attract notice. But extremes are usually only useful for fixing the true position. Markets are good and bad, though there has to be a presumption that wholly free...
"The Magic of Thinking Big" by David Schwartz could have impacted them very heavily! They will also mature, as the time goes by! There is no harm thinking big, but as you say, a number of them are not living in reality, but not all of them!
706 referals, 15 arguments, 47 views
Sometimes, there is a mix up of "personal" and "professional" responsibilities, which they can't absolve for various reasons! Spot decisions are hard to comeby when it comes to extra working hours, travel, cocktail parties, and in a situation where you...
0 referals, 2 arguments, 6 views
If you look at the actuarial calculation done by the Insurance companies in 70s and 2010 will give you the clear statistics of obsolescence. Technology is a continuum and not a finite entity! What you see today is what you don't get tomorrow - they...
It is always easy to give advice but it is quite difficult to be an advice.
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