Oracle CRM

customer relation management and oracle

Tags:	oracle, crm, customer relationship
Category:	Business Area
Industries:	IT Products
Functional Areas:	Application Software
Moderation:	All Members
Visibility:	Everyone
Members:	948
Jobs:	27
Articles:	30
Questions:	20
Debates:	17
Idea Contests:	14

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Topic of the week : Customer Relationship Management Software for IT Sales Go to Topic

Customer relationship management is a broadly recognized, widely-implemented...

What are key risks in Siebel Upgrade

Yes

Customer Relationship Management:Putting Customers at the Center of the Business

We do business for the benefit of our customers through which we seek our benefits, hence customers gain prime importance. With this view in mind it is very important to check what each customer's need is and how to fulfill that. Putting customers in the center of the business is the important aspect of a customer relationship management. CURRENT CHALLENGES Problem lies in capturing the entire customer experience as it relates to the enterprise and its integrated components or business processe

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Debates in "Oracle CRM"

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Internet Banking in India is safe

339 referals, 15 arguments, 48 views

	Argument added by Shaillender Mittal, Director Sales, Uniken Solutions \| 1 year ago
	Building additional security measures always help, and in that I agree with Mr. Arora. In India, Bank of India is doing it correctly... protecting the entire connection pipe to its' customers using StarToken - which also includes SMS OTP (mobiles) as...

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Are needs of virtual & Normal project team one and the same?

155 referals, 11 arguments, 63 views

	Referred by Hitesh Thakkar, Project Manager, Sun Microsystems India \| 2 years ago
	Virtual teams are a great way to enable teamwork in situations where people are not sitting in the same physical office at the same time. Such teams are used more and more by companies and other organizations to cut travel, relocation, real estate,...

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Idea Contests in "Oracle CRM"

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How do you create a good sales pitch?

79 referals, 8 ideas, 440 views

	Argument added by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	Amazing comment Mr. Arunangshu I loved it. Thanks for sharing your idea. Its pleasure meeting you on TooStep. Yes I saw you insight on intraday, it was interesting.

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How to Measure Project Success or Value?

114 referals, 7 ideas, 671 views

	Referred by Hitesh Thakkar, Project Manager, Sun Microsystems India \| 2 years ago
	I have been asked to come up with some ideas on how to measure its success/value. Anyone can offer me some ideas on simple measurements that I could implement.

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Trends and Insights in "Oracle CRM"

Comment

M&A, Consolidation, New Products ...compliance.. economy so many factors affecting IT companies performance....

0 referals, 0 comments, 0 views

	Referred by Hitesh Thakkar, Project Manager, Sun Microsystems India \| 1 year ago
	Very good Survey - TOP RISK FACTORS by IT COMPANIES..... http://www.cioinsight.com/c/a/Trends/Top-Risk-Factors-for-IT-Companies-134362/?kc=CIOMINEPNL06152010

Comment

Techie sues Airtel for Rs. 20 Crores

33 referals, 13 comments, 131 views

	Referred by k s iyengar, Director on Board, Freelancer \| 2 years ago
	There is an ugly drama that is unfolding in Bangalore where top telecom provider is being taken to courts by a Techie who had been arrested due to the wrong information provided by Airtel, and is now sueing Airtel for Rs. 20 crores. Airtel had given...

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Q & A in "Oracle CRM"

Answer

Online survey for IT and Software professionals in India

0 referals, 0 answers, 0 views

	Referred by vivek jothi, MBA/PGDM student, FH Nuremberg \| 11 months ago
	HI all, I am presently conducting an online survey for IT/Software professionals in India as a part of my MBA dissertation, i appreciate the participation of IT employees in the group and also please pass it on to your known people working in IT...

Answer

If given a choice which role (Developer, Team/Tech Lead, Project Manager) would you like to remove from an organization?

127 referals, 10 answers, 85 views

	Referred by Hitesh Thakkar, Project Manager, Sun Microsystems India \| 2 years ago
	If given a choice which role (Developer, Team/Tech Lead, Project Manager) would you like to remove from an organization?

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Topics in Oracle CRM

Pros & Cons of rejoining your ex-employer Go to Topic

Pros & Cons of rejoining your ex-employer.


	2 Pros & Cons of rejoining your ex-employer.

How to maximize your ROI and slash TCO. Go to Topic

ROI on CRM

Latest Answer :

ROI depends on the reasons for the CRM implementation. Most organizations I have come across are doing this primarily for automating their internal processes, rather than being more customer focussed, no matter what vendors like Oracle or SAP alk...

Evaluating CRM Software Go to Topic

What factors to look into while selecting a CRM for the company ?


	0 Right CRM Solution
	0 Accurate Data
	0 Affordability

Selecting CRM Software for an Online Business

Steps for Selecting CRM Software for an Online Business are as under: 1)Look for a strong sales management component when you select CRM software. You should be able to easily pull up information about customers and their transactions in a variety of configurations. Your sales team should be able to use this feature to send targeted marketing emails. 2)Select CRM software that eases order fulfillment. It should be easy for customers to place orders and for you to receive each order, package it

How CRM provides benefits for the customer Go to Topic

Advantages of CRM

The benefits and advantages of using SAP CRM are as follows: The first and most important benefit of installing SAP CRM system for your business could be migrating your contact database include sales calls, meetings etc to SAP CRM. I would think the standard out of box Account management (Contacts and customers) and Activity Management (Sales calls, sales meetings, emails etc) would meet your business requirements. I don't know if your legacy contact database systems are integrated with SAP R/3

Benefits of using CRM

There are many way in which an organization could be benefited through implementation of CRM , It has become essential to implement these important services to customers. Some future benefits for your organization considering CRM are as follows :- Get a 360-degree view of your customer - be aware of every targeted marketing activity, customer complaint, and sales history before picking up the phone. Improve targeting of marketing campaign activities, allowing you to spend your marketing budget

Best practices to implement, upgrade, or integrate SAP CRM Go to Topic

Nine steps for successful CRM implementation

Customer relationship management, or CRM, may seem somewhat like alphabet soup to many small- and medium-sized businesses (SMB). The variety of CRM options (and acronyms that come with sales, customer service and marketing terms) can make decision-making quite difficult for SMBs when it comes to solving business needs. CRM doesn't have to be difficult. Here are some key guidelines to follow before you implement CRM at your company. Develop corporatewide CRM engagement from key stakeholders. Man

Ways for a successful SAP CRM project implementation:

The ways are as follows : 1. SAP CRM project resource requirements could be very complex based on the functionality being implemented. The complexity multiplies if it is a global SAP CRM project because of legal and cultural requirements. You can count 50% success the moment you have staffed your project with the right resources. Build a core team that would assist you in staffing the project as you don't have prior SAP CRM project implementation experience. This would prevent you ending up wit

Open Source CRM Solutions Go to Topic

Opensource! Driver of CRM growth?

Last year we have seen a great wave of CRM vendors moving from On-premise CRM to On-demand CRM. So what will be the next move ?? OPEN SOURCE obviously!!! One aspect in particular that may have been overlooked, according to a recently published report from Gartner, is the extent to which open-source technologies are used in the infrastuctures of SaaS offerings. The report -- "Open Source in SaaS, 2008" -- written by Robert DeSisto, a Gartner vice president and a distinguished analyst specializ

Open Source CRM systems - which one to choose

Paid CRM are the best

Open Source CRM offer more value

Strategies to Improve Marketing and Sales Go to Topic

How to improve sales proposal ??


	5 Keep in touch
	4 Relationship management,solution selling and communication skills of a strategic sales person
	2 Learn to personalize, be responsive and transparent.

The rule of 80/20, how does it affect sales?

Top Rated Answer :

Quality Management pioneer, Dr. Joseph Juran, working in the US in the 1930s and 40s recognized a universal principle he called the "vital few and trivial many" and reduced it to writing. In an early work, a lack of precision on Juran's part made...

CRM Lessons Learned Go to Topic

CRM for Small Business

CRM (Customer Relationship Management) is the most common used strategy to improve business productivity. CRM softwares are widely used by all types of industries. Every business owner who works on CRM would have known how benefitial it is to have a CRM in place to cover all business processes. But the question here is, can small businesses also invest on CRM package. Definitely yes. As small business is where the actual Sales marketing needs to be more concentrated on. You need to put the righ

What's Hot in CRM Applications Go to Topic

What's hot in CRM?

Latest Answer :

Microsoft Dynamics is shaping up and fueling the CRM market.

The growth of Oracle CRM Go to Topic

Siebel a Dying Skill??

Yes