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Oracle CRM
 

customer relation management and oracle

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oracle, crm, customer relationship

Category: Business Area
Industries: IT Products
Functional Areas: Application Software
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Members: 948
Jobs: 27
Articles: 30
Questions: 20
Debates: 17
Idea Contests: 14
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Customer relationship management is a broadly recognized, widely-implemented...
 
This is one of my favorite articles....................... It's all about creating Moments of Magic!  What is a Moment of Magic and where did it come from? In 1986 Jan Carlzon, the former president of Scandinavian Airlines wrote a book, Moments of Truth.  In his book, Carlzon defines the moment of truth in business as this: “Anytime a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.” From this simple concept, Jan Carlzon took an
 
New Customers Vs Existing Customers
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339 referals, 15 arguments, 48 views
Argument added by Shaillender Mittal, Director Sales, Uniken Solutions  | 1 year ago
Building additional security measures always help, and in that I agree with Mr. Arora. In India, Bank of India is doing it correctly... protecting the entire connection pipe to its' customers using StarToken - which also includes SMS OTP (mobiles) as...
Virtual teams are a great way to enable teamwork in situations where people are not sitting in the same physical office at the same time. Such teams are used more and more by companies and other organizations to cut travel, relocation, real estate,...
0 referals, 1 arguments, 0 views
A report published by Global Knowledge and compiled by Linda Leung puts Siebel as number 7 in a list of Dying skills. She states in the white paper that: Siebel is one skill that makes a recurring appearance in the Foote Partners’ list of skills that...
Argument added by k s iyengar, Director on Board, Freelancer  | 2 years ago
Deficit budgeting leads to fiscal deficit.  Deficit budgeting also known as an "expansionary stance " in Keynsesian economics is a known strategy to combat depression and to spur growth while the opposite of it i.e., surplus budget is usually used as...
401 referals, 22 arguments, 118 views
Referred by k s iyengar, Director on Board, Freelancer  | 2 years ago
India attained political freedom after hundred years's rule from the Britishers, under whom we were a Colony.  While the proponents of independence may have heaved a sigh of relief, what has happened in the country, gives rise to the same question...
Referred by k s iyengar, Director on Board, Freelancer  | 2 years ago
The Private sector has been permitted into areas that were traditionally meant for the public sector, such as communication and air transport. After the initial euphoria generated by prompt service, people have begun to relook at the public sector and...
91 referals, 16 arguments, 107 views
Referred by k s iyengar, Director on Board, Freelancer  | 2 years ago
In the underworld of crime, "conning" is a crime where a person tricks some one into believing that he / she is some one else, and from that position cheats the victim.  The process of conning involves many steps, the first of them being the "hook"...
0 referals, 5 arguments, 20 views
Referred by k s iyengar, Director on Board, Freelancer  | 2 years ago
A large number of businesses, and lately even large public sector organisations are taking the route of outsourcing good chunks of work to private contractors: for example, the maintenance of cash balance and transactions  in ATMs by banks, the...
PMP is the top qualification for Project Managers when applying for JOB. Is this the real qualification while executing the Project's
38 referals, 2 arguments, 20 views
Argument added by Radhakrishna Marar, Business Analyst, Oracle  | Topic:  Open Source CRM Solutions  | 2 years ago
Open source CRM can be delivered exactly the same way any other CRM is delivered -- as on-premise or on-demand, or even as a hybrid. It takes developers to develop it and implementation teams to install, configure and customize it. It is used the same...
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