Oracle CRM

customer relation management and oracle

Tags:	oracle, crm, customer relationship
Category:	Business Area
Industries:	IT Products
Functional Areas:	Application Software
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Topic of the week : Customer Relationship Management Software for IT Sales Go to Topic

Customer relationship management is a broadly recognized, widely-implemented...

Moments of Truth, Misery and Magic

This is one of my favorite articles....................... It's all about creating Moments of Magic! What is a Moment of Magic and where did it come from? In 1986 Jan Carlzon, the former president of Scandinavian Airlines wrote a book, Moments of Truth. In his book, Carlzon defines the moment of truth in business as this: “Anytime a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.” From this simple concept, Jan Carlzon took an

Which is more important in case of IT sales new customers or existing?

New Customers

Existing Customers

Community Board

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Answer

Online survey for IT and Software professionals in India

0 referals, 0 answers, 0 views

	Referred by vivek jothi, MBA/PGDM student, FH Nuremberg \| 11 months ago
	HI all, I am presently conducting an online survey for IT/Software professionals in India as a part of my MBA dissertation, i appreciate the participation of IT employees in the group and also please pass it on to your known people working in IT...

Answer

If given a choice which role (Developer, Team/Tech Lead, Project Manager) would you like to remove from an organization?

127 referals, 10 answers, 85 views

	Referred by Hitesh Thakkar, Project Manager, Sun Microsystems India \| 2 years ago
	If given a choice which role (Developer, Team/Tech Lead, Project Manager) would you like to remove from an organization?

Answer

retail sales Vs direct sales?????

1 referals, 2 answers, 50 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	If you are asking definition of both of these then you can see below and if you are asking which is better then it depends on the products or businesses you are in. Direct Selling is a retail channel for the distribution of goods and services. At a...

Answer

What according to you are the best strategies to convert Walk-Ins to Sales?

0 referals, 15 answers, 71 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	It is observed that the conversion rate between walk-ins and sales is quite low in India. What according to you could be the best applied strategies to increase this.

Answer

The rule of 80/20, how does it affect sales?

98 referals, 4 answers, 19 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	Take s/w for example. Most companies have 80% coming from the US, and India generally reported 20-50 % annual increases. On the other hand, 2002 and 2009 have been singulary Annus Horriblus. 2002 was the time when B2B stood for Back to Bangalore, 2...

Answer

Can information shared by CRM leaked?

0 referals, 0 answers, 6 views

	Referred by Neelam Mishra, Software Developer, BEA Systems \| 3 years ago
	Now a days CRM solutions are used for marketing peoples,what is the surity that information on a website is leaked and used by your competitor?

Answer

What's hot in CRM?

0 referals, 3 answers, 7 views

	Answered by Rizwan Ahmed, Project Lead Quality Management Concepts Pvt. Ltd \| 3 years ago
	Microsoft Dynamics is shaping up and fueling the CRM market.

Answer

CRM consulting company for open source CRM viable?

0 referals, 1 answers, 1 views

	Answered by sagi srinivasa rao, Sales/BD Manager Inteq software Pvt Ltd \| 3 years ago
	yes? it is. one with having the ability to grow, expand, develop will always prefer open source CRM.

Answer

Is Siebel CRM on Demand is better than other CRM packages?

0 referals, 0 answers, 0 views

	Referred by Vikash Jaiswal, Business Analyst, SAP \| 3 years ago

Answer

What do you LOVE about using CRM? What do you HATE about using CRM?

0 referals, 1 answers, 2 views

	Answered by Radhakrishna Marar, Business Analyst, Oracle \| 3 years ago
	CRM is great for when dealing with large numbers of people in a systematic fashion. It can make many processes inexpensive and effective and it can offer some insight into how customers are reacting to offers and communications. For exactly the same...

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Topics in Oracle CRM

Pros & Cons of rejoining your ex-employer Go to Topic

Pros & Cons of rejoining your ex-employer.


	2 Pros & Cons of rejoining your ex-employer.

How to maximize your ROI and slash TCO. Go to Topic

ROI on CRM

Latest Answer :

ROI depends on the reasons for the CRM implementation. Most organizations I have come across are doing this primarily for automating their internal processes, rather than being more customer focussed, no matter what vendors like Oracle or SAP alk...

Evaluating CRM Software Go to Topic

What factors to look into while selecting a CRM for the company ?


	0 Right CRM Solution
	0 Accurate Data
	0 Affordability

Selecting CRM Software for an Online Business

Steps for Selecting CRM Software for an Online Business are as under: 1)Look for a strong sales management component when you select CRM software. You should be able to easily pull up information about customers and their transactions in a variety of configurations. Your sales team should be able to use this feature to send targeted marketing emails. 2)Select CRM software that eases order fulfillment. It should be easy for customers to place orders and for you to receive each order, package it

How CRM provides benefits for the customer Go to Topic

Benefits of using CRM

There are many way in which an organization could be benefited through implementation of CRM , It has become essential to implement these important services to customers. Some future benefits for your organization considering CRM are as follows :- Get a 360-degree view of your customer - be aware of every targeted marketing activity, customer complaint, and sales history before picking up the phone. Improve targeting of marketing campaign activities, allowing you to spend your marketing budget

Advantages of CRM

The benefits and advantages of using SAP CRM are as follows: The first and most important benefit of installing SAP CRM system for your business could be migrating your contact database include sales calls, meetings etc to SAP CRM. I would think the standard out of box Account management (Contacts and customers) and Activity Management (Sales calls, sales meetings, emails etc) would meet your business requirements. I don't know if your legacy contact database systems are integrated with SAP R/3

Best practices to implement, upgrade, or integrate SAP CRM Go to Topic

Benefits of using SAP CRM

SAP Enterprise Portals generally offer over 200 predefined roles for various SAP solutions such as Enterprise Resource Planning, Supply Chain Management, Product Lifecycle Management and Supplier Relationship Management. These roles can be tailored further to suit specific conditions and requirements of a particular company. CRM, like database marketing, involves two very different types of professionals: Constructors (people with technical skills): This group comprises people who know about co

SAP Puts a Web 2.0 Spin on CRM Upgrade

SAP Puts a Web 2.0 Spin on CRM Upgrade The CRM 2007 update aims to bridge the gap between cool user-driven Web applications and fundamental enterprise applications. By James Niccolai December 04, 2007 IDG News Service (Paris Bureau) SAP on Tuesday announced an update to its customer relationship management (CRM) software with a Web 2.0-style interface that could help to increase usage rates among workers. Companies often report that usage levels for their business software is lower than they wo

Open Source CRM Solutions Go to Topic

Open Source CRM systems - which one to choose

Paid CRM are the best

Open Source CRM offer more value

Opensource! Driver of CRM growth?

Last year we have seen a great wave of CRM vendors moving from On-premise CRM to On-demand CRM. So what will be the next move ?? OPEN SOURCE obviously!!! One aspect in particular that may have been overlooked, according to a recently published report from Gartner, is the extent to which open-source technologies are used in the infrastuctures of SaaS offerings. The report -- "Open Source in SaaS, 2008" -- written by Robert DeSisto, a Gartner vice president and a distinguished analyst specializ

Strategies to Improve Marketing and Sales Go to Topic

How to boost up Sales During a Recession?


	5 Grass roots marketing
	5 Implementation of New Schemes
	4 Extended Warranty;Best demo;Offering higher range in same budget;better delivery schedule & absorption of some overhead costi

What problems you are facing as a sales person?


	2 Booking appointments over the phone
	2 Upgrading recommendations into introductions
	2 Understand - PRODUCT/Identify - CONSUMER

CRM Lessons Learned Go to Topic

CRM for Small Business

CRM (Customer Relationship Management) is the most common used strategy to improve business productivity. CRM softwares are widely used by all types of industries. Every business owner who works on CRM would have known how benefitial it is to have a CRM in place to cover all business processes. But the question here is, can small businesses also invest on CRM package. Definitely yes. As small business is where the actual Sales marketing needs to be more concentrated on. You need to put the righ

What's Hot in CRM Applications Go to Topic

What's hot in CRM?

Latest Answer :

Microsoft Dynamics is shaping up and fueling the CRM market.

The growth of Oracle CRM Go to Topic

Siebel a Dying Skill??

Yes