Siebel CRM

customer relationship management with sieble

Tags:	siebel, crm, customer relationship management
Category:	Business Area
Industries:	IT Products
Functional Areas:	Application Software
Moderation:	All Members
Visibility:	Everyone
Members:	229
Jobs:	21
Articles:	19
Questions:	14
Debates:	4
Idea Contests:	8

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Topic of the week : Customer Relationship Management Software for IT Sales Go to Topic

Customer relationship management is a broadly recognized, widely-implemented...

Moments of Truth, Misery and Magic

This is one of my favorite articles....................... It's all about creating Moments of Magic! What is a Moment of Magic and where did it come from? In 1986 Jan Carlzon, the former president of Scandinavian Airlines wrote a book, Moments of Truth. In his book, Carlzon defines the moment of truth in business as this: “Anytime a customer comes into contact with any aspect of a business, however remote, is an opportunity to form an impression.” From this simple concept, Jan Carlzon took an

Which is more important in case of IT sales new customers or existing?

New Customers

Existing Customers

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Debates in "Siebel CRM"

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What are key risks in Siebel Upgrade

0 referals, 1 arguments, 0 views

	Referred by kasi viswanathan, Project Manager, HP \| Topic: Customer Relationship Management Software for IT Sales \| 1 year ago
	Key challenges in executing a Siebel Upgrade Project with a proven team.

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Referral vs Cold calling. Which one is better?

9 referals, 55 arguments, 854 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	I completely agree with Shailender.. Well the process has to start some where.. and more often than not it starts with cold calling a prospective client. Its true that referrals always is the better of the two for it carries higher conversion...

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Idea Contests in "Siebel CRM"

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How do you create a good sales pitch?

79 referals, 8 ideas, 440 views

	Argument added by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	Amazing comment Mr. Arunangshu I loved it. Thanks for sharing your idea. Its pleasure meeting you on TooStep. Yes I saw you insight on intraday, it was interesting.

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How to boost up Sales During a Recession?

69 referals, 17 ideas, 873 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	Yes, having a unique sales pitch does help recession or not. Its like packing "old wine in a new bottle" ...take the vodafone Zuzu commercial as an example. While all major telecom players went the starry way, vodafone did a complete U turn and came...

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Trends and Insights in "Siebel CRM"

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Can You Sell Without Lying?

145 referals, 21 comments, 224 views

	Commented by Ramdas Pawar, Sales/BD Manager, Flex \| Topic: Customer Relationship management Software for IT Sales \| 2 years ago
	It depends on the quality of the product and your selling skills. If the product quality is good and the consumer is really in need of it. We need not lie. Also, if we have good selling skills and good convincing powers, lying is not necessary. We lie...

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Rules to Increase Sales - Instore

142 referals, 1 comments, 380 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	Rules to Increase Sales - Instore Sharpening selling skills and increasing service standards has never been as important as it is today, considering the current downturn and footfall being far below what it was the same time last year. The average...

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Q & A in "Siebel CRM"

Answer

Survey for IT employees in India

0 referals, 0 answers, 0 views

	Referred by vivek jothi, MBA/PGDM student, FH Nuremberg \| 7 months ago
	HI all, I am presently conducting an online survey for IT/Software professionals in India as a part of my MBA dissertation, i appreciate the participation of IT employees in the group and also please pass it on to your known people working in IT...

Answer

retail sales Vs direct sales?????

1 referals, 2 answers, 50 views

	Referred by Mohit Aggarwal, Sales/BD Manager, Oracle \| Topic: Strategies to improve Sales management, forecasting, and lead-to-cash processes \| 2 years ago
	If you are asking definition of both of these then you can see below and if you are asking which is better then it depends on the products or businesses you are in. Direct Selling is a retail channel for the distribution of goods and services. At a...

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Topics in Siebel CRM

How to survive workplace in Recession and get a Salary Hike Go to Topic

Do men prefer working women?

Prefer working women

Dont prefer working women

Siebel Testing Go to Topic

Siebel Maintenance Go to Topic

The 7 Habits of a Highly Effective Maintenance Organization

The 7 Habits of a Highly Effective Maintenance Organization "The 7 Habits of a Highly Effective Maintenance Organization" directly relates to the teachings of Doctor Steven Covey's landmark book, The 7 Habits of Highly Effective People. This whitepaper relates the 7 Habits to the Maintenance field and optimizing your maintenance organization. The 7 habits are built on fundamental principles which helps ensure their implementation is successful. This white paper is intended to encourage Mainte

Siebel CRM Zero Downtime Migrations Go to Topic

Implementation of Siebel CRM Solutions Go to Topic

What are key challenges in implementing Siebel CRM in an organization?

Latest Answer :

Most organisations show inflexibility to change their existing processes to map their process flows as documented by Siebel best practices , instead people expect Siebel to do wonder without any process improvement. Some organisations jump into...

need to knoe regarding Siebel software coaching institutes and fee structure???

Evaluating CRM Software Go to Topic

The Future of CRM Software

I wanted to know about the future of CRM Software or technology. For this I read this article and now I am providing you some information about the future of the CRM technology . Sounds incredible? The fact is that everything in the above scenario is within reach today. All of the technology currently exists, and some small and mid-sized institutions are already beginning to implement parts of it. Better customer service and more productive cross-selling, all at lower costs and higher profits

Why Busniess Professional should avoid free CRM Tool ?


	3 Security
	1 Lack of Customization
	0 Not a right choice always

Building Blocks of CRM Go to Topic

5 CRM Best Practices

Implementing CRM is a very important for any business. There are certain best practices to harvest success from the CRM implementation. Lets have a look at the crm best practices. Identify who your customer is: Is there agreement on definition of "customer?" - The marketing department of an automobile company might consider a "customer" to be a dealer, but the call center might consider it to be a driver. Have consensus on this and other key definitions. Can you identify your customers across

Why Busniess Professional should avoid free CRM Tool ?


	3 Security
	1 Lack of Customization
	0 Not a right choice always

Achieve Better Results Faster with Oracle CRM On Demand Go to Topic

On Demand CRM vs On Premise CRM

On demand CRM

On premise CRM

What is e-cloning and how it is done? What are pros and cons of e-cloning? Share everything you know about this.

Latest Answer :

Priyanka this link will give you a basic knowledge about oracle cloning.. http://asktom.oracle.com/pls/asktom/f?p=100:11:0::::P11_QUESTION_ID:575623107841

Exploring CRM Strategies Go to Topic

CRM: What kind of Customer strategies lead to success?


	3 Understand the customer context
	2 Define first who is a customer
	2 customer defection rate data and satisfaction research

Implementing a CRM strategy

IMPLEMENTATION Measuring success Build a Team Market the project internally opportunity and management forecasting MEASURING SUCCESS Benchmarks are necessary for some quantifiable target to achieve. Benchmarks which needs to be taken care of are: sales revenue Cost per Sale Average profit margin Market share Units sold Increased Qualified Lead Decrease number of customer complaints Number of Calls Shortened Transaction Cost Increase in Customer satisfaction levels Increased Revenue,profits

SAP alternatives: Fact or fiction? Go to Topic

SAP CRM Vs Siebel CRM

Siebel CRM

SAP CRM

Oracle vs. SAP: Truth or Fury?

On Mar. 22, two days after reporting blockbuster sales of Oracle's ( ORCL ) business software in a conference call that included potshots at archrival SAP ( SAP ), the company filed suit in a federal court in San Francisco, claiming SAP employees stole 10,000 tech-support files from its computers in a case of "corporate theft on a grand scale." The suit is the latest shot in the blood feud between tech's fiercest competitors.Oracle accuses top SAP executives of orchestrating a heist to improve t

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customer relationship management with sieble

siebel, crm, customer relationship management