Anand Jayaraman's Profile
Anand Jayaraman | |
Delivery Manager, Confidential | |
 | Confidential    |
Professional summary
A diverse career graph spanning nearly 15+ of rich cross functional experience in the areas of Strategy Planning, IT Service Delivery, IT Consulting, Delivery Management, Program & Project Management, Business Analysis, Development and Implementation flaring thirst, deep passion and hands on experience in open source technologies like .Net, Ruby On Rails 3, PHP 5.3.X, Symfony 2 and Android 3.2.
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Current Experience:
Delivery Manager, Confidential
Current Experience: Delivery Manager, Confidential
Previous: Flytxt Group
Flytxt Group
Flytxt Group
PAN CYBER INFOTECH PRIVATE LIMITED
PAN CYBER INFOTECH PRIVATE LIMITED
PAN CYBER INFOTECH PRIVATE LIMITED
Senior Project Manager, RM
Senior Project Manager, RM
Project Manager, MEGASOFT LIMITED
Project Manager, MEGASOFT LIMITED
Project Manager, MEGASOFT LIMITED
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED
Pte. Ltd. Software Programmer, Bharat Steel Corporation
Pte. Ltd. Software Programmer, Cyber Land Pte. Ltd.
Pte. Ltd. Software Programmer, Cyber Land Pte. Ltd.
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Indian Institute of Management, Calcutta
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14.0 Years
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Genernal Management, Project Management, Program and Portfolio Management
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Contribution score:(116 points)
- Contacts: 1 following, 1 followers
Anand Jayaraman's Experience
| Current : |
Delivery Manager, Confidential |
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| IT Services | ||
Working from 2011 | ||
| Current : |
Delivery Manager, Confidential |
|
| IT Services | ||
Working from 2011 | ||
| Previous : |
Flytxt Group |
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| New Delhi | ||
Worked from 2009 to 2012 | ||
Brief summary :
Conduct client service review meetings; areas covered includes performance reports, service improvements, quality and processes. Developed and facilitated workshops and training courses. Flytxt Group since May09 Delivery Head Flytxt is the technology leader in mobile marketing. Head quartered in Trivandrum (India), Flytxt has presence in New Delhi, Mumbai, London, Cape Town and Frankfurt. Neon, the third generation mobile marketing platform from Flytxt is deployed at major mobile operators and media companies across Africa, Asia, and Europe. Neon enables customers to generate incremental revenue through high-impact mobile marketing campaigns. HYPERLINK http://www.flytxt.com www.flytxt.com Setup the offshore development team and processes for UltraVision UK - a tier 1 company in UK on contact lenses manufacturing and practices. The customer is a winner of highest honour of the Queens award twice. Delivered Software solutions on Performance Issues, CITP-X, CITP-P, CITP-P, UVC (renamed as MITP) and UVC Return Analysis in progress. Setup the Tata Docomo Device Management team and the processes for Innopath, US and managing the MS team in the TATA Data Centre. Setup of Virtual Data Centre using VMWare Blue Lock Express Cloud Computing and Virtualization of Hardware, Software, Memory, Storage, Databases, Applications, Operating systems and Mobile. Pre-sales, RFP, Research and Feasibility study of iPhone development and testing, device testing, STB Development, DRM, DAM, CMS projects Setup up a team and managing a team on various DRM tools like AegisDRM, Authentica, EZDRM - Easy DRM, LockLizard, Music Exchange, Synccast as part of wholistic Media CMS solutions to a singapore based customer. DAM tools - Piction, Getty Images, FileSphere, SAVVIS WAM!NET, CELUM Imagine, Alfresco and DAM Cloud. BOT of Android Development Team | ||
| Previous : |
Flytxt Group |
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Worked from 2009 to 2011 | ||
Brief summary :
Flytxt Group since May09 Delivery Head Flytxt is the technology leader in mobile marketing. Head quartered in Trivandrum (India), Flytxt has presence in New Delhi, Mumbai, London, Cape Town and Frankfurt. Neon, the third generation mobile marketing platform from Flytxt is deployed at major mobile operators and media companies across Africa, Asia, and Europe. Neon enables customers to generate incremental revenue through high-impact mobile marketing campaigns. HYPERLINK http://www.flytxt.com/ www.flytxt.com Setup the offshore development team and processes for UltraVision UK - a tier 1 company in UK on contact lenses manufacturing and practices. The customer is a winner of highest honour of the Queens award twice. Delivered Software solutions on Performance Issues, CITP-X, CITP-P, CITP-P, UVC (renamed as MITP) and UVC Return Analysis in progress. Setup the Tata Docomo Device Management team and the processes for Innopath, US and managing the MS team in the TATA Data Centre. Setup of Virtual Data Centre using VMWare Blue Lock Express Cloud Computing and Virtualization of Hardware, Software, Memory, Storage, Databases, Applications, Operating systems and Mobile. Pre-sales, RFP, Research and Feasibility study of iPhone development and testing, device testing, STB Development, DRM, DAM, CMS projects Setup up a team and managing a team on various DRM tools like AegisDRM, Authentica, EZDRM - Easy DRM, LockLizard, Music Exchange, Synccast as part of wholistic Media CMS solutions to a singapore based customer. DAM tools - Piction, Getty Images, FileSphere, SAVVIS WAM!NET, CELUM Imagine, Alfresco and DAM Cloud. Research, design, development and implementation done on delivering social network access to the traditional setup top boxes over the air. | ||
| Previous : |
Flytxt Group |
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Worked from 2009 to 2011 | ||
Brief summary :
Flytxt Group since May09 Delivery Head Flytxt is the technology leader in mobile marketing. Head quartered in Trivandrum (India), Flytxt has presence in New Delhi, Mumbai, London, Cape Town and Frankfurt. Neon, the third generation mobile marketing platform from Flytxt is deployed at major mobile operators and media companies across Africa, Asia, and Europe. Neon enables customers to generate incremental revenue through high-impact mobile marketing campaigns. HYPERLINK http://www.flytxt.com/ www.flytxt.com Setup the offshore development team and processes for UltraVision UK - a tier 1 company in UK on contact lenses manufacturing and practices. The customer is a winner of highest honour of the Queens award twice. Delivered Software solutions on Performance Issues, CITP-X, CITP-P, CITP-P, UVC (renamed as MITP) and UVC Return Analysis in progress. Setup the Tata Docomo Device Management team and the processes for Innopath, US and managing the MS team in the TATA Data Centre. Setup of Virtual Data Centre using VMWare Blue Lock Express Cloud Computing and Virtualization of Hardware, Software, Memory, Storage, Databases, Applications, Operating systems and Mobile. Pre-sales, RFP, Research and Feasibility study of iPhone development and testing, device testing, STB Development, DRM, DAM, CMS projects Setup up a team and managing a team on various DRM tools like AegisDRM, Authentica, EZDRM - Easy DRM, LockLizard, Music Exchange, Synccast as part of wholistic Media CMS solutions to a singapore based customer. DAM tools - Piction, Getty Images, FileSphere, SAVVIS WAM!NET, CELUM Imagine, Alfresco and DAM Cloud. Research, design, development and implementation done on delivering social network access to the traditional setup top boxes over the air. | ||
| Previous : |
PAN CYBER INFOTECH PRIVATE LIMITED |
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Worked from 2007 to 2009 | ||
Brief summary :
Research, design, development and implementation done on delivering social network access to the traditional setup top boxes over the air. PAN CYBER INFOTECH PRIVATE LIMITED Nov07 to April `09 Delivery Head Provider of CRM, IVR, CTI, Call accounting solutions, customized software development projects in Dubai, Sharjah, Singapore and Abu Dhabi from 1996, HYPERLINK http://www.pancyber.com www.pancyber.com Steered initiatives towards achievement of organizational goals with chief responsibilities pertaining to Delivery Operations, Project Execution, Quality, Client Relationship Management, Training and Development, architecting and delivering solutions and streamlining management processes etc. Overseeing HR, Administration, Finance Management. Managing Software Business Unit with 70 personnel of various expertise levels. Designing and implementing Service Delivery Strategies in coordination with related stakeholders like Quality, Training, etc. Identifying capacity limitations and bottlenecks and process problems and bringing about improvements in the same to ensure seamless operation of Offshore Development Centre in all respects. Steering the management of IT and consulting business with focus on achievement of organisational targets as per budgeted parameters. Significantly brought attrition rate to 6.5% from 39%, achieved ISO 9001:2000 in 2008 and CMM Level 3 is in progress. Defined organizational, department and individual objectives and collected metrics and reported to convince for a profit centre, CSI at 3.5% against the targeted of 3.0%, Resource Utilization of 97.67%, Capacity Utilization of 61.75% | ||
| Previous : |
PAN CYBER INFOTECH PRIVATE LIMITED |
|
Worked from 2007 to 2009 | ||
Brief summary :
PAN CYBER INFOTECH PRIVATE LIMITED Nov07 to April `09 Delivery Head Provider of CRM, IVR, CTI, Call accounting solutions, customized software development projects in Dubai, Sharjah, Singapore and Abu Dhabi from 1996, HYPERLINK http://www.pancyber.com/ www.pancyber.com Steered initiatives towards achievement of organizational goals with chief responsibilities pertaining to Delivery Operations, Project Execution, Quality, Client Relationship Management, Training and Development, architecting and delivering solutions and streamlining management processes etc. Overseeing HR, Administration, Finance Management. Managing Software Business Unit with 70 personnel of various expertise levels. Designing and implementing Service Delivery Strategies in coordination with related stakeholders like Quality, Training, etc. Identifying capacity limitations and bottlenecks and process problems and bringing about improvements in the same to ensure seamless operation of Offshore Development Centre in all respects. Steering the management of IT and consulting business with focus on achievement of organisational targets as per budgeted parameters. Significantly brought attrition rate to 6.5% from 39%, achieved ISO 9001:2000 in 2008 and CMM Level 3 is in progress. Defined organizational, department and individual objectives and collected metrics and reported to convince for a profit centre, CSI at 3.5% against the targeted of 3.0%, Resource Utilization of 97.67%, Capacity Utilization of 61.75% Managed technical deliveries made for projects like Incontact, Dial Guard, ITEMIS (Avaya, Singapore), SBS, PMS, AMS using ASP.Net Technologies. | ||
| Previous : |
PAN CYBER INFOTECH PRIVATE LIMITED |
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Worked from 2007 to 2009 | ||
Brief summary :
PAN CYBER INFOTECH PRIVATE LIMITED Nov07 to April `09 Delivery Head Provider of CRM, IVR, CTI, Call accounting solutions, customized software development projects in Dubai, Sharjah, Singapore and Abu Dhabi from 1996, HYPERLINK http://www.pancyber.com/ www.pancyber.com Steered initiatives towards achievement of organizational goals with chief responsibilities pertaining to Delivery Operations, Project Execution, Quality, Client Relationship Management, Training and Development, architecting and delivering solutions and streamlining management processes etc. Overseeing HR, Administration, Finance Management. Managing Software Business Unit with 70 personnel of various expertise levels. Designing and implementing Service Delivery Strategies in coordination with related stakeholders like Quality, Training, etc. Identifying capacity limitations and bottlenecks and process problems and bringing about improvements in the same to ensure seamless operation of Offshore Development Centre in all respects. Steering the management of IT and consulting business with focus on achievement of organisational targets as per budgeted parameters. Significantly brought attrition rate to 6.5% from 39%, achieved ISO 9001:2000 in 2008 and CMM Level 3 is in progress. Defined organizational, department and individual objectives and collected metrics and reported to convince for a profit centre, CSI at 3.5% against the targeted of 3.0%, Resource Utilization of 97.67%, Capacity Utilization of 61.75% Managed technical deliveries made for projects like Incontact, Dial Guard, ITEMIS (Avaya, Singapore), SBS, PMS, AMS using ASP.Net Technologies. | ||
| Previous : |
Senior Project Manager, RM |
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Worked from 2003 to 2007 | ||
Brief summary :
RM INDIA, TECHNOPARK, TRIVANDRUM Jun03 - Oct07 Senior Project Manager Provider of end-to-end education solutions in UK from 1973, HYPERLINK http://www.rm.com/ www.rm.com Facilitated Program Management, Project Management, Technical Consultancy and Service Delivery. Handled multiple project teams like Integris Interactive, Centris, Integris, RM Finance and Internet for learning, network development and MSI packaging. Took charge of Network Development Projects in the year 2005 from a poor state and turned the customer confidence and delivered the CC3 box products. Led a team of 3 Team Leaders and 1 Project Manager from Network Development, 1 Project Manager from IFL, 1 Project Leader from Integris Team and 4 HR Staff. Recipient of Gold Medal and an award of Un Sung hero of the year 2006. Received Long Service Certificate. Major Projects undertaken: Network Development Projects Took charge of RM Internet for Learning Projects when it was in a bad shape and turned around the delivery to the best customer satisfaction in 2004. Increased the business and the team grew upto 100+ people. Improved the productivity from nowhere to 80% with effective resource allocation, team discipline; managing slack times better, negotiations. Internet for Learning Projects Took charge of Internet for Learning (IFL -STFP) in the year 2004 as a crisis management, stabilized and turned around the delivery and the customer feedback and sustained business. Improved customer satisfaction for IFL Team from 1.7/5 to 8.4/10 within a year. Increased the team size from 4 members to 25 members team. Integris Projects Delivered Integris (School Administration Software), Centris (LEA), RM Finance Modules, Integris Interactive for School Management Solutions, UK since 2003 with a team of 10 using Omnis, Visual Basic, COM, DCOM, MTS, SQL Server and IIS. Stabilized and continual improvement was proven with the Integris team (6.9 / 10 current CSI) after great and tough learning from disastrous delivery of Integris Screen Saver (a project started as a very first assignment for few days which over ran for a year). | ||
| Previous : |
Senior Project Manager, RM |
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Worked from 2003 to 2007 | ||
Brief summary :
RM INDIA, TECHNOPARK, TRIVANDRUM Jun03 - Oct07 Senior Project Manager Provider of end-to-end education solutions in UK from 1973, HYPERLINK http://www.rm.com/ www.rm.com Facilitated Program Management, Project Management, Technical Consultancy and Service Delivery. Handled multiple project teams like Integris Interactive, Centris, Integris, RM Finance and Internet for learning, network development and MSI packaging. Took charge of Network Development Projects in the year 2005 from a poor state and turned the customer confidence and delivered the CC3 box products. Led a team of 3 Team Leaders and 1 Project Manager from Network Development, 1 Project Manager from IFL, 1 Project Leader from Integris Team and 4 HR Staff. Recipient of Gold Medal and an award of Un Sung hero of the year 2006. Received Long Service Certificate. Major Projects undertaken: Network Development Projects Took charge of RM Internet for Learning Projects when it was in a bad shape and turned around the delivery to the best customer satisfaction in 2004. Increased the business and the team grew upto 100+ people. Improved the productivity from nowhere to 80% with effective resource allocation, team discipline; managing slack times better, negotiations. Internet for Learning Projects Took charge of Internet for Learning (IFL -STFP) in the year 2004 as a crisis management, stabilized and turned around the delivery and the customer feedback and sustained business. Improved customer satisfaction for IFL Team from 1.7/5 to 8.4/10 within a year. Increased the team size from 4 members to 25 members team. Integris Projects Delivered Integris (School Administration Software), Centris (LEA), RM Finance Modules, Integris Interactive for School Management Solutions, UK since 2003 with a team of 10 using Omnis, Visual Basic, COM, DCOM, MTS, SQL Server and IIS. Stabilized and continual improvement was proven with the Integris team (6.9 / 10 current CSI) after great and tough learning from disastrous delivery of Integris Screen Saver (a project started as a very first assignment for few days which over ran for a year). | ||
| Previous : |
Project Manager, MEGASOFT LIMITED |
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| CHENNAI | ||
Worked from 2001 to 2003 | ||
Brief summary :
Stabilized and continual improvement was proven with the Integris team (6.9 / 10 current CSI) after great and tough learning from disastrous delivery of Integris Screen Saver (a project started as a very first assignment for few days which over ran for a year). MEGASOFT LIMITED, CHENNAI May01 - May03 Project Manager A product-based Technology company in the telecom sector. HYPERLINK http://www.megasoft.com www.megasoft.com Received certificate of appreciation in 2002. Major Projects undertaken: Decision Plus Role: Project Manager Decision+ is a business solution to enable efficient and speedy decision-making process and system that suits the Megasoft Business Model, including marketing, sales, finance and operations - the whole business processes of Megasoft. Environment: Windows2000/XP/NT/ASP/COM/MTS/SQLServer/C#/ASP.Net/MS Project Remittance Management System Solution for Riaz MSB, UK to handle their daily core remittance business transaction, exchange rates, cash reserves, and money accounts, Profit and Loss and Balance Sheet. Environment: Windows2000/XP/NT/98/VB/ASP/COM/MTS/MSDE/Omnis/MS Project CRM Design for Star TV CRM solution for Marketing, Call Center Management and Billing. Responsible for technical delivery by doing Object Oriented Analysis and Design, Estimation, Planning, Tracking, Configuration Management, Weekly Team Meet and the Client Meet. Environment: | ||
| Previous : |
Project Manager, MEGASOFT LIMITED |
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Worked from 2001 to 2003 | ||
Brief summary :
MEGASOFT LIMITED, CHENNAI May01 - May03 Project Manager A product-based Technology company in the telecom sector. HYPERLINK http://www.megasoft.com/ www.megasoft.com Received certificate of appreciation in 2002. Major Projects undertaken: Decision Plus Role: Project Manager Decision+ is a business solution to enable efficient and speedy decision-making process and system that suits the Megasoft Business Model, including marketing, sales, finance and operations - the whole business processes of Megasoft. Environment: Windows2000/XP/NT/ASP/COM/MTS/SQLServer/C#/ASP.Net/MS Project Remittance Management System Solution for Riaz MSB, UK to handle their daily core remittance business transaction, exchange rates, cash reserves, and money accounts, Profit and Loss and Balance Sheet. Environment: Windows2000/XP/NT/98/VB/ASP/COM/MTS/MSDE/Omnis/MS Project CRM Design for Star TV CRM solution for Marketing, Call Center Management and Billing. Responsible for technical delivery by doing Object Oriented Analysis and Design, Estimation, Planning, Tracking, Configuration Management, Weekly Team Meet and the Client Meet. Environment: J2EE/IBM Web sphere/Rational Rose, UML, MS Office, MS Project. | ||
| Previous : |
Project Manager, MEGASOFT LIMITED |
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Worked from 2001 to 2003 | ||
Brief summary :
MEGASOFT LIMITED, CHENNAI May01 - May03 Project Manager A product-based Technology company in the telecom sector. HYPERLINK http://www.megasoft.com/ www.megasoft.com Received certificate of appreciation in 2002. Major Projects undertaken: Decision Plus Role: Project Manager Decision+ is a business solution to enable efficient and speedy decision-making process and system that suits the Megasoft Business Model, including marketing, sales, finance and operations - the whole business processes of Megasoft. Environment: Windows2000/XP/NT/ASP/COM/MTS/SQLServer/C#/ASP.Net/MS Project Remittance Management System Solution for Riaz MSB, UK to handle their daily core remittance business transaction, exchange rates, cash reserves, and money accounts, Profit and Loss and Balance Sheet. Environment: Windows2000/XP/NT/98/VB/ASP/COM/MTS/MSDE/Omnis/MS Project CRM Design for Star TV CRM solution for Marketing, Call Center Management and Billing. Responsible for technical delivery by doing Object Oriented Analysis and Design, Estimation, Planning, Tracking, Configuration Management, Weekly Team Meet and the Client Meet. Environment: J2EE/IBM Web sphere/Rational Rose, UML, MS Office, MS Project. | ||
| Previous : |
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED |
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| CHENNAI | ||
Worked from 1998 to 2001 | ||
Brief summary :
J2EE/IBM Web sphere/Rational Rose, UML, MS Office, MS Project. BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED, CHENNAI Mar98 - Apr01 Project Leader Major Projects undertaken: Web Development for Kraft Papers ARIA Inc IMA 2000 Stock Man 2000 | ||
| Previous : |
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED |
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Worked from 1998 to 2001 | ||
Brief summary :
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED, CHENNAI Mar98 - Apr01 Project Leader Major Projects undertaken: Web Development for Kraft Papers ARIA Inc IMA 2000 Stock Man 2000 Inventory Application for Bharat Steel Corporation | ||
| Previous : |
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED |
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Worked from 1998 to 2001 | ||
Brief summary :
BRAINCHIP SOFTWARE SOLUTIONS PRIVATE LIMITED, CHENNAI Mar98 - Apr01 Project Leader Major Projects undertaken: Web Development for Kraft Papers ARIA Inc IMA 2000 Stock Man 2000 Inventory Application for Bharat Steel Corporation | ||
| Previous : |
Pte. Ltd. Software Programmer, Bharat Steel Corporation |
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| Singapore | ||
Worked from 1996 to 1998 | ||
Brief summary :
Inventory Application for Bharat Steel Corporation Previous Assignments Mar96 - Mar98 Cyber Land Singapore Pte. Ltd. Software Programmer | ||
| Previous : |
Pte. Ltd. Software Programmer, Cyber Land Pte. Ltd. |
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Worked from 1996 to 1998 | ||
Brief summary :
Previous Assignments Mar96 - Mar98 Cyber Land Singapore Pte. Ltd. Software Programmer | ||
| Previous : |
Pte. Ltd. Software Programmer, Cyber Land Pte. Ltd. |
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Worked from 1996 to 1998 | ||
Brief summary :
Previous Assignments Mar96 - Mar98 Cyber Land Singapore Pte. Ltd. Software Programmer | ||
Anand Jayaraman's Education
Indian Institute of Management, Calcutta |
|
| EPBM | |
| India | |
| From 2006 to 2007 | |
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