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Ajay Business Analyst, Tata Consultancy Services (TCS)
 
Ajay's Profile
Ajay
Business Analyst, Tata Consultancy Services (TCS)
Tata Consultancy Services (TCS)
confidential
confidential
Mumbai, India
Toostep 
Professional summary

NA

Ajay's Experience
Current :

Business Analyst, Tata Consultancy Services (TCS)

IT Products

Working from 2006

Brief summary :

Currently working as a Business Analyst

Previous :

Tata Consultancy Services Ltd.

Worked from 2006 to 2011

Brief summary :

Language - UML, PHP, JavaScript, HTML, C, C++ Experience Tata Consultancy Services Ltd. - January 2006 to Till Date Neotel, July 2007 - Till Date, Johannesburg-South Africa Project Description Neotel is the first national infrastructure-based competitor in the fixed line telecoms sector in South Africa. The company aims to reduce the cost of doing business by enhancing the operational efficiencies of company through the optimal use of advanced technologies, and to extend these benefits into the second economy. Neotel is in the Growth Stage and needs an automated system to cope up with the increasing customer orders and ensuring timely delivery of the service in a controlled manner Role Business Analyst Responsibilities Requirements gathering: Responsible for gathering the End-to-End requirements for OSS/BSS from various Business Groups Process Consulting: Neotel is a SME in growth stage and requires help in defining their business processes, done the BPR and BPA for Neotels Enterprise and Consumer Business Onsite Coordinator: Single point of contact for all the user interactions and communication with the offshore Worked on the Customer Portal for enterprise and wholesale customers and integration with the GIS and OSS/BSS system Worked on the application and process mapping of Transtel (Neotels acquisition) onto Neotels Worked on the implementation of Number Portability and integration of Order Management with Amdocs Cramer Analysis of business requirements for software applications from functional perspective Responsible for training the users across all the regional offices of the client, on all applications used in the system Prepare documentation including diagrams, charts and use cases in an effort to identify and realize the processes and flows involved in the system User Interaction: Responsible for all communications, demos and presentations to the client Designing: Actively involved during the Designing phase in mapping the Business Requirements onto the system Functional Testing: Responsible for preparing Functional Test Cases and conducting Functional End-to-End Testing of the system. Lead the team for migrating customers data from Neotels legacy system into the new system. TCL, March 2006 - July 2007, Mumbai-India Project Description Implementation of OSS/BSS system for providing end-to-end Solution. The system is used by the TATA Communications Ltd. for automating billing, customer care, funnel management, service assurance and network management functions. The primary aim of the project was to automate the business processes and have one system which will be used by all the departments in TCL. TCL was growing rapidly in terms of business and employees, and to maintain the customer orders on paper, bill customers manually, provision customer orders and provide after-sales support with manual working was becoming a concern. To overcome these issues and make working efficient, the user requirements were mapped onto the COTS products and custom application. After the project went live in June all the new customer orders are processed through the system and all existing customer were migrated into the system. Role Business Analyst Responsibilities Requirements gathering: Responsible for gathering the End-to-End requirements for OSS/BSS from various Business Groups User Interaction: Responsible for all communications, demos and presentations to the client. Single point of contact for the users Prepare documentation including diagrams and charts in an effort to identify and realize the processes and flows involved in the system Designing: Actively involved during the Designing phase in mapping the Business Processes onto the system. In the project 7 modules were used which are in line with the eTOM framework Analysis of business requirements for software applications from functional perspective Responsible for communicating the Business Requirements to the development team for correct implementation of the Business Requirements Documenting the requirements and making the complete use case model Functional Testing: Responsible for preparing Functional Test Cases and conducting Functional End-to-End Testing of the system Responsible for conducting User trainings Prepare Delivery Plan And Critical Project Documentation: The critical project documentation includes preparation of URS, High Level Design Documents, Map and Gap documents, Impact Analysis, Project Status Reports and User Manual Certification Certificate Program in Telecommunication Competency V 1.0 NCFM-Financial Markets:

Previous :

A Beginners Module Education

Kurukshetra

Worked from 2001 to 2005

Brief summary :

A Beginners Module Education 2001 - 2005 Seth Jai Parkash Institute Of Engineering and Technology, Haryana Affiliated to Kurukshetra University. B.Tech in Information Technology

Previous :

DAV Model Sr. Sec. School Pitampura ,

Delhi

Worked from 2000 to 2001

Brief summary :

Degree percentage 67% 2000 - 2001 DAV Model Sr. Sec. School Pitampura, Delhi CBSE AISSCE (12th Standard)

Previous :

DAV Model Sr. Sec. School Pitampura ,

Delhi

Worked from 1998 to 1999

Brief summary :

67% total aggregate 1998 - 1999 DAV Model Sr. Sec. School Pitampura, Delhi CBSE AISSE (10th Standard) 71% total aggregate Languages Known To Speak, Read and Write: English, Hindi, German. Awards received Winners (Team) of Intrabranch Cricket Match. Winners (Team) of Interaccount Cricket Match. Interests Interacting with people, Music, Traveling and Excursions, Painting, Sports (Cricket, Soccer) Extracurricular activities Member of college Youth Club Member of Maitree Adventure Club Member of CRY

Ajay's Education

National Institute Of Technology (NIT), Kurukshetra

B.Tech/B.E.
India
From 2001 to 2005
Brief summary :

B.Tech(IT)

National Institute Of Technology (NIT), Kurukshetra

B.Tech/B.E.
India
From 2001 to 2005
Brief summary :

B.Tech(IT)

 
 
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Ajay's communities
35952 members, 590 jobs, 1219 articles, 574 questions, 1505 debates, 422 idea contests.
22054 members, 610 jobs, 812 articles, 392 questions, 599 debates, 256 idea contests.
25984 members, 211 jobs, 568 articles, 570 questions, 621 debates, 368 idea contests.
Ajay's contributions
I believe that we all are born same....its the circumstances and how we respond to them shapes us different. Thus, leader is not born but made.
Employee will feel more confident when management shares the roadmap of the company and how his department/role contributes in that roadmap.
I think management is a multifunctional role and the MBA curriculum provides that theoritical knowledge. and ofcourse without theory practical is blind. There are people who have been in management without MBA but the time to reach that level is...
Maybe the quality of talent can drop, but in an over-populated country like India deficit is highly unlikely
I dont think TV Advertising is dead, yes definitely it has reduced but saying dead will be too strong. Also, if we see the house wives their primary source of entertainment is TV only and these women are the primary decision maker for household...
 
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