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Akbar Namazi Director on Board, Master Plan
 
Akbar Namazi's Profile
Master Plan
Akbar Namazi
Director on Board, Master Plan
confidential
Chennai, India
confidential
Toostep 
Professional summary
Akbar Namazi's Experience
Current :

Director on Board, Master Plan

Advertising/PR/MR/Events
India
Previous :

Director, ,

Chennai

Worked from 2006 to 2012

Brief summary :

Since Sep06 with Master Plan Group of companies, Chennai as Director Responsibilities Sales and Marketing: Managing sales and marketing operations thereby achieving increased sales / maximizing profit in assigned territory. Building brand focus, reviewing market response to facilitate product growth. Conducting market surveys/ analysis for effective product launches. Customer Relationship Management Mapping clients, identifying improvement areas and implementing measures to maximise satisfaction levels. Serving as a point of contact for the Client for escalations. Ensuring continuous interaction with customers to ensure that area of concern can be worked upon for improved service levels. Setting out quality standards for various operational areas, ensuring a high-quality customer experience while adhering to the SLAs for their services. Business Development: Initiating and developing relationships with key decision makers in target organizations for business development. Identifying the alternate channels for generating the business. Interacting with the customers to gather their feedback regarding the products utilities. Team Management Leading, mentoring and monitoring the performance of team members to ensure efficiency in process operations and meeting of individual and group targets. Formulating training programs to suit the dynamic environment and enhance efficiency. Stack calculation of the team members based on their efficiency, utilization and productivity with accuracy. Rating the team members annually based on their performance in the year. Attainments: Created a network in south India for channel marketing. Successfully handled a team of 10 members so as to promote 10 different products in the market. Received certificate of appreciation for self and team, for conducting the exhibition despite 1 day of prior notice in 2010. Successfully made deliver in 3 days instead of 5 days for installing an imported instant pool without adding any additional cost.(record time till date) in 2008. Generated a sale of almost 2 Crore with Infosys for one of the water treatment products in 2009. Created the company website HYPERLINK http://www.mfive.net www.mfive.net for displaying products with technical details as never seen before.2009. Customised software for Inventory/stock and stores management in 2009.

Previous :

Director on Board, Master Plan

Advertising/PR/MR/Events
India, Chennai

Worked from 2006 to 2010

Previous :

British Airways Plc

Chennai

Worked from 2005 to 2006

Brief summary :

Jan05-Aug06 with British Airways Plc., Chennai as Customer Service Agent. Responsibilities Responsible for handling check-in on PRS (Passenger Reception System), document check, safety and security procedures, delayed and disrupted flights. Resolving customer requests, questions and complaints frequently and analyse the situations so as to determine the best use of the resources. Serving as a liaison between the customer and various departments. Providing pricing and delivery information and process orders. Responsible for customer service inclusive of ticket reservations and other information that provides valuable service to our customers. Convincing irate passengers and taking care of their special needs. Dealing with mishandled baggage complaints on arrival and responsible for World Tracer system and Ramp safety. Ensuring prompt service recovery delivering to mishandled customers. Following the safety procedures on the ramp. Attainments: Attended Emergency Planning Workshop (MAA) and Fire Prevention Training (MAA). Skilled with baggage handling procedures and personal protective equipment. Handled British Airways cargo freighters crew arrival and clearance procedures. Done a 20 hr shift for ensuring a disrupted flight so that the turned around time became than the planned.

Previous :

Account Executive, Pvt. Ltd.

(India)

Worked from 2003 to 2005

Brief summary :

Jul03-Jan05 with M/s. Ajuba Solutions (India) Pvt. Ltd., Tidel Park as Account Executive Specialised in collections for the UK market (Debt Collections). Responsibilities Preparing financial statements and drafting annual accounts (Balance sheet, Profit and Loss Statement, Schedules). Handling Debtors and Creditors for decision making, reviewing and analysing credit statements for collections. Generating monthly close of financial statements, cash flow statements and conducting analysis on monthly basis. Attainments: Received the Collector of the Month title for 3 months consecutively. Got the opportunity to train the team members on the concepts of collections. PART TIME ASSIGNMENT In 2003: Customer attendant at Qwickys coffee pub, Chennai for 1 month. Promoted new product launch for Hindustan Lever Ltd., Chennai and Britannias new launch of Products. Advertised for Sheenlac polish on Television in a group dance. TRAINING/SEMINAR ATTENDED Training on Fire Drill, Bomb Threat Phone Handling from British Airways in 2006. Water Management and Industrial Equipment seminar at Chennai trade centre 2008.

Akbar Namazi's Education

Madras Christian College (MCC), Chennai

B.A
India
From 2000 to 2003
 
 
 
 
Akbar's communities
20192 members, 998 jobs, 1353 articles, 657 questions, 1357 debates, 633 idea contests.
7794 members, 71 jobs, 705 articles, 199 questions, 1594 debates, 379 idea contests.
10213 members, 379 jobs, 894 articles, 282 questions, 935 debates, 319 idea contests.
Akbar's contributions
first of all its hard to understand how universities like this even exist, secondly i think however hard we try to eliminate them there will always be others...so its a vicious cycle. the trend should be to educate people who aren't aware of such...
It would be wrong if any human being was not given the basic right to education.
poor victim..but good stuff.
i'd just like to say that ..... leonardo Davinci, Mahatma Gandhi, Christopher Columbus, Alexander the great are all perfect men for us to learn from.  Cheers guys.
in the wild not all animals depend on ambushing their prey, similarly this style of marketing has its adverse effects, however given the right scenario and having the right plan in place it may do well.also this style of marketing works for company's...
Akbar's  activity updates
24 Jul 2010
Akbar Namazi, Director on Board, Master Plan
  • became top contributor
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