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Harvey Mackay, author of the New York Times #1 bestsellers 'Swim With The Sharks Without Being Eaten Alive' and 'Beware the Naked Man Who Offers You His Shirt', tells a wonderful story about a cab driver that proved this point. He was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey. He handed my friend a laminated card and said, 'I'm Wally, your driver. While I'm loading your bags in the trunk, I'd like you to read my mission sta...
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Amit Kumar Singh
| Commented
| 1 year ago
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this is required to hanle customer complain in ef efective way to get win-win state,becuese one satisfy customer or dissatisfy make positve or negative image of product.
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Insight: "Great Customer Service is a choice" deleted from your view.
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Hi, friends hope you all doing well in your life.... I'm sharing this information with you all....hope it will be useful... Positive office dynamics add great strength to a business, while strained ones create strife. As a manager , you simply can't afford to leave such an important aspect of the company to chance. There are many ways for managers to bring a team together and foster its ability to work together as a whole. These 10 tips can help unite even the most disparate group of people. 1. Communicate goals clearly Employees look to management for basic company goals. When those goals are not clear, disagreements will erupt as employees try to define goals themselves. By clear...
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venkatesan
| Commented
| 11 months ago
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Anand it was good and neat one, had prepared a similar exercise for a friend to be implemented for the team.A small sort team building exercise.
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Amit Kumar Singh
| Commented
| 1 year ago
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thanks Anand this really halp us for team buiding ,becuse we undestand better the team better the performance.
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Akhilesh S Joshi
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| 1 year ago
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Anand- All the TEN;s are directly applicable for and from entrepreneurs to multinationals. M sure and confident that simply point-to-point amalgamation would lead to rise in any companies productivity. You can also refer to Reg Athwal's 'Unleash...
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Insight: "Top Ten Team-Building Tips For Managers -- Worth Reading" deleted from your view.
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