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amit Tech Support Engineer, hewlett packard
 
amit's Profile
amit
Tech Support Engineer, hewlett packard
hewlett packard
confidential
confidential
Bangalore, India
Toostep 
Professional summary
amit's Experience
Current :

Technical Services Professional, IBM

Working from 2009

Current :

Technical Services Professional, IBM

Working from 2009

Previous :

IBM Pvt Ltd.

India

Worked from 2009 to 2012

Brief summary :

Organization: IBM, India Pvt Ltd. Title: Technical Services Professional Duration: 02/03/2009 - till date Working for IBM, India Pvt Ltd as Technical Services Professional supporting customer based in USA for HP EVA, IBM DS 4000 and Brocade switches. Job Responsibilities: Configuring and troubleshooting HP EVA ,IBM DS4800, NETAPP/N Series, DS8000, SVC. Lun allocation and deallocation Capacity management Configuring and troubleshooting Brocade , Cisco switches, and McData. Retain 100% uptime on all SAN hardware. Coordinate with Sr. storage engineer to build new solutions to enhance performance, security, reliability, and scalability by enhancing internal processes and make suggestion on upcoming hardware. Document storage infrastructure and analyze system logs. Represent information regarding internal and external audit if needed. Problem and change management using Remedy ticketing tool ISeC implementation based on agreed security settings by the customer. Organization:

Previous :

Technical Consultant, HP GDIC

Worked from 2007 to 2009

Brief summary :

Hewlett Packard Title: Storage consultant. Duration: August 2007-Feb 2009 Worked for HP GDIC for their Global Solution Centre division as Technical Consultant. Provided support to customers based in Asia-Pacific Japan for variety of storage products like Enterprise Virtual Array, tape library like MSL ESL, Virtual library system, storage servers like DL series and more. Job Responsibilities: Configuring and troubleshooting Enterprise Virtual Array. Configuring and troubleshooting Tape libraries. Configuring and troubleshooting Storage server and NAS servers. Firmware upgrades for all the storage products. Thorough analysis of all the storage products logs. Troubleshooting Brocade switches. Organization: Net Connect Pvt Ltd Title: System Administrator Client: IOCL, Gurgaon (Hewlett-Packard) Duration: Nov 2006 - 4/8/2007 Worked for HP India Ltd., as an outsourced employee through Net Connect. Worked with HP India Onsite team, Bangalore in installation of EVA and tape library, storage servers. After that was deployed to one of the biggest Hp Indias client Indian oil corporation as a resident engineer for there data center located in Gurgaon and DR site at Jaipur. Project Description: IOCL is one of the major mission critical support customer for HP India Ltd and one of the biggest SAP client for SAP India. around 8000 users used to login every day from on an average of 110 different locations and the database size of app. 1700 GB. Here the setup included two different SD32000 Superdomes for both Databases and central instance configured in HP Cluster with 12 application servers running 12 SAP instances. Setup included 3 HP Superdome servers, 20 L Class Servers with HP-UX 11i, Logical Volume Manager (LVM), HP ESL Tape Library, Data Protector 5.1, MC Service Guard, VERITAS Volume Manager 3.5, SAN Switches, Cisco Switches, and XP Storage. Job Responsibilities Installation of HP-UX Operating System Version 11i on HP RISC based Servers. Managing and replacing hardware failure in ESL 9595 Tape Library and sure store. Managing and replacing hardware failure in servers. Creating and managing user accounts Disk firmware up gradation in all servers Software installation (CVXP, PA, CVTL) File System creation and maintenance Configuring devices and device files

Previous :

Technical Servicessupporting, IBM Pvt Ltd

India

Worked from 2007 to 2009

Brief summary :

Worked for IBM India Pvt Ltd as Technical Services Professional supporting customer based in USA for HP EVA, IBM DS 4000 and Brocade switches. Job Responsibilities: Configuring and troubleshooting HP EVA, IBM DS4800, NETAPP/N Series, DS8000, and SVC. Lun allocation and deallocation Capacity management Configuring and troubleshooting Brocade, Cisco switches, and McData. Retain 100% uptime on all SAN hardware. Coordinate with Sr. storage engineer to build new solutions to enhance performance, security, reliability, and scalability by enhancing internal processes and make suggestion on upcoming hardware. Document storage infrastructure and analyze system logs. Represent information regarding internal and external audit if needed. Problem and change management using Remedy ticketing tool ISeC implementation based on agreed security settings by the customer. Organization: Hewlett Packard Title: Storage consultant Duration: August 2007-Feb 2009

Previous :

Technical Consultant, Net Connect Pvt Ltd

Gurgaon

Worked from 2006 to 2008

Brief summary :

Worked for HP GDIC for their Global Solution Centre division as Technical Consultant. Provided support to customers based in Asia-Pacific Japan for variety of storage products like Enterprise Virtual Array, tape library like MSL ESL, Virtual library system, storage servers like DL series and more. Job Responsibilities: Configuring and troubleshooting Enterprise Virtual Array. Configuring and troubleshooting Tape libraries. Configuring and troubleshooting Storage server and NAS servers. Firmware upgrades for all the storage products. Thorough analysis of all the storage products logs. Troubleshooting Brocade switches. Organization: Net Connect Pvt Ltd Title: System Administrator Client: IOCL, Gurgaon (Hewlett-Packard) Duration: Nov 2006 - 4/8/2007 Worked for HP India Ltd., as an outsourced employee through Net Connect. Worked with HP India Onsite team (Bangalore) for installation of EVA and tape library, storage servers. After that was deployed to one of the biggest Hp Indias client Indian oil corporation as a resident engineer for there data center located in Gurgaon and DR site at Jaipur. Job Responsibilities Managing EVA,XP 512 Managing and replacing hardware failure in ESL 9595 Tape Library and EVA.

Previous :

Technical Solutions consultant, Hewlett Packard

Information Technology and Services

Worked from 2007 to

Previous :

Technical Solutions consultant, Hewlett Packard

Information Technology and Services

Worked from 2007 to

Previous :

Resident Engineer, Indian oil corporation

Information Technology and Services

Worked from 2006 to

Previous :

Resident Engineer, Indian oil corporation

Information Technology and Services

Worked from 2006 to

amit's Education

Seshadripuram Colege Bangalore University, Karnataka

,Bachelor Bachelor of Computer Application
From to

St. Johns School, ICSE BOARD.

S.S.L.C
From to

Seshadripuram Colege Bangalore University, Karnataka

,Bachelor Bachelor of Computer Application
From to

St. Johns School, ICSE BOARD.

S.S.L.C
From to
 
 
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amit's communities
1498 members, 208 jobs, 190 articles, 17 questions, 22 debates, 10 idea contests.
821 members, 76 jobs, 66 articles, 26 questions, 7 debates, 5 idea contests.
 
 
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