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Anjali@123 Sr system Engineer, NIIT Technologies
 
Anjali@123's Profile
Anjali@123
Sr system Engineer, NIIT Technologies
NIIT Technologies
confidential
confidential
Nagpur, India
Toostep 
Professional summary
Anjali@123's Experience
Current :

Sr system Engineer, NIIT Technologies
IT Services
Current :

Sr system Engineer, NIIT Technologies
IT Services
Current :

Sr system Engineer, NIIT Technologies
IT Services
Current :

Sr system Engineer, NIIT Technologies
IT Services
Previous :

Sr. System Engineer, NIIT Technology ltd
Brief summary :

resently working with NIIT Technology ltd, As a Sr. System Engineer from 10-Jun-2009 to till date and handling Ambuja Cement Ltd(ACL) Project at Upparwahi, Maharastra with carrying additional responsibility as a Regional Coordinator for ACL S and W (Covering total 56 locations including 01 RSO,13 BO, 1 BCT, 41 Dump and WH) Locations for call tracking allocation and resolution of problem . Job Profile: Maintains and monitoring plant 3 lease line, 350 desktop problem, 80 printer problem, 30 switches, 2 routers and 12 servers (specially domain, database, storage, Antivirus) and 51 laptops. Responsible for resolving all Hardware and Networking trouble. Monitor the all site technical related activity, also responsible for the contract review with suppliers and AMC vendors, data backup of server and over all smooth functioning of project. Installation and configuration and maintaining of Win2k Server, Win2k3 server, Domain and AD installation (hands-on group policy, permission, security), DHCP installation. Maintaining and tracking Antivirus server on daily basis and database backup on daily basis. Configuration SAP and Lotus mail configuration and handling SAP, Lotus and all application related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Tracking pending incident on daily basis pending in CA tool for the ACL S and W locations, coordinating with local engineer for pending tickets on daily basis update to supervisor. Consolation and review site related data for the ACL,ACC and ACCCL S and W locations in standard format on monthly basis and update to Project Manager also on monthly basis taking IT service feedback 30% of total users. MS outlook configuration, configuring Network Printers. Configuration of VPN client on Desktop and Laptop. Maintain Installation of security patches, MS updates with updated latest antivirus definitions. Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Looking And Maintains total hardware, Software and Networking problem and team engineers querys .Responsible for the Handling customer related all problems. Periodically make visit to all ACL department for user service feedback.. Job responsibility : Maintenances and Support of 550 users all technical queries, Application based problem resolving, ACL S and W (covering nearby 65 locations) vendor management, asset management, LAN/WAN, Servers Management etc. Periodically meeting with department HODs for there suggestion and maintain user base level relation and communication. Discussion with vendor for new business requirement, Asset purchasing, asset withdrawal, providing IT service support 24/7 in shift. Professional Exp (PAST): 4 Months with Allied Digtal Services Ltd I was working with Allied Digital Services ltd, br Nagpur As a TEAM LEADER from 18-March-2009 to 8-Jun-2009 and handling Raymond UCO Denim Pvt Ltd Yavatmal. Job Profile: Responsible for various type of problem of 180 desktop, 110 printer problem, 35 switches, 2 routers and 7 servers (specially domain, Antivirus) and 25 laptops. Installation and configuration and maintaining of Win2k Server, Win2k3 server, WINXP, AD installation , configuration user in exchange server and responsible for resolving all exchange related problem. Responsible for user call management and resolution and same updating to Raymond BTM on daily basis.. Maintain Installation of security patches, MS updates, and latest antivirus Definitions. Configuring and Maintaining Network Printers. Configuration of VPN client on Desktop and Laptop Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Responsible for the Handling customer related all problems. Job responsibility : FM Support and maintenance of 180 Desktops and 110 Printers, installation of their SQL based software, vendor management, asset management, LAN/WAN, Servers Management etc. Professional Exp (PAST): 2 Years with Wipro InfoTech Ltd,Mumbai I was working with WIPRO INFOTECH LTD. MUMBAI , MIT DEPT As a Retainer (contract) Basis from 17-Jan-2007 to 17-Jan-2009 as an Engineer-Desktop Management for Citicorp Finance India Ltd (CFIL) Nagpur branch . Job Profile: Maintaining 35 Desktop problem, Monitoring CFIL Nagpur 2 Leased line and ISDN link Network Printers problem, scanners problem, Responsible for resolving all Hardware and Networking trouble. Co-ordination with Network team, communication and maintaining CFIL Vendor for any new activity, setup, up-gradation, implementation for Site activity .Maintaining all CFIL link , server, router outage on Daily, Weekly, Monthly Basis and updated to CFIL Business. Configuration user in exchange server and handling all exchange severs mail related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Maintaining total Desktop and Laptop Inventory of all CFIL India branches and updating to CFIL Business on weekly basic. Responsible for CFIL asset movement, resolve asset queries. In my work period CFIL Nagpur, Jaipur, Vijaywada, Baroda, Salem leased line upgraded to 1 MB MPLS with proper documentation within given time bond with the coordinating with vendor. Online Supports about Hardware/Software and Networking related or Citicorp Business application problem to Citicorp sub-location residents engineers. Job responsibility:: Implementing, Maintaining, Managing, Monitoring All customer business application, all LAN/WAN and Hardware problem and activity. Professional Exp (PAST): 1.8 Years with ACCEL Frontline ltd, PUNE I was working with ACCEL FRONTLINE LTD (br. Nagpur), from Jun-05 to Jan-07 selected in campus Interview in June 2005, Working as an Associate Engineers-Customer Support. First of 6 month I was FIELD ENGINEER and handling all oncall sites of Nagpur area and after that working as Resident Engineer and Successfully handling Petroleum and Explosives Safety Organization HQ Nagpur site carry with additional charge as Team Leader. Job Profile: Maintains and monitoring 23 Leased line and backup ISDN link. Maintaining 100desktop problem, 5 servers, 30 printer problem,2 router, 8 switches some scanner problem. Responsible for resolving all Hardware and Networking trouble. Co-ordinate with circle office engineer for the any networking trouble and same update to customer and supervisor on daily basis. Implementing, Maintaining, Monitoring and Managing LAN/WAN and total Hardware of there clients, In my work period all leased upgraded to 64 kbps to 128 kbps . Responsible for payment activity from customer. If any case online Supports to PESO resident engineers about Hardware/Software and Networking related or Business application Problem. Maintaining and completing all documents activities as per site and company requirement, responsible for their entire customer related query. Job responsibility : Maintaining and monitoring LAN, WAN, server and team. Coordinating with vendor for AMC payment collection.

Previous :

Sr. System Engineer, NIIT Technology ltd
Brief summary :

resently working with NIIT Technology ltd, As a Sr. System Engineer from 15-Jun-2009 to till date and handling Ambuja Cement Ltd Project with carrying additional responsibility as a Regional Coordinator for ACL SW (covering total 54 locations including 01 RSO, 13 BO, 40 Yard and WH) Locations . Job Profile: Maintains, monitoring and responsible for resolving issue of 250 desktop/laptop, 90 printers, 35 switches, 12 servers(domain, database, storage, Antivirus , file server) of ACL SW locations (54 sites including 01 RSO, 13 BO, 40 Yard and WH) with FMS support team. Installation, configuration and maintaining of Win2k Server, Win2k3 server, Domain and AD installation (hands-on ID creation/deletion group policy, permission, security), DHCP installation. Maintaining and tracking Antivirus server and Oracle database server backup on daily basis. Also tracking 26 wireless LL and 40 VSAT link of ACL SW RSO , BOs and WHs location. Configuration SAP and Lotus mail configuration and handling SAP, Lotus and all application related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Monitor the all site technical related activity, also responsible for the contract review with suppliers and AMC vendors. Responsible for new site creation/up-gradation/deletion, maintenance and follow-up with customer and vendor for the full-fill requirement of any location. Collecting, consolidation and review site related data for the ACL, ACC and ACCCL S and W (total 168 sites) locations in standard format on monthly basis and update to Project Manager. Tracking pending incident on daily basis pending in CA tool for the ACL S and W locations, coordinating with local site engineer for pending incidents on daily basis and update to PM. Collecting daily reports, weekly site issue book log and monthly MIS report and consolidation in standard format and update to Project Manager and also to RSO, BOs head. Periodically meeting with department HODs, RSO and BOs head for the IT service improvement suggestion and requirement and maintain appreciable relation and communication. Also on quarterly basis taking IT service feedback 30% of total users. Online Supports to ACL SW locations 9 engineer about Hardware/Software , Networking related or Business application problem to users via telephone and also via Remote/VNC/Net meeting. MS outlook configuration, configuring Network Printers. Configuration of VPN client. Installation of security patches, MS updates with updated latest antivirus definitions. Looking And Maintains total hardware, Software and Networking problem and team engineers querys .Responsible for the Handling customer related all problems. Periodically make visit to all ACL locations for user service feedback.. Job responsibility : Maintenances and Support of 300 users all technical queries, Application based problem resolving, vendor management, asset management, LAN/WAN, Servers Management etc. Periodically meeting with department HODs, RSO and BOs head for there suggestion and maintain user base level relation and communication. Discussion with customer for new business requirement, new location creation/up-gradation, Asset purchasing, asset withdrawal. Professional Exp (PAST): 4 Months with Allied Digtal Services Ltd I was working with Allied Digital Services ltd, br Nagpur As a TEAM LEADER from 18-March-2009 to 10-Jun-2009 and handling Raymond UCO Denim Pvt Ltd Yavatmal. Job Profile: Responsible for various type of problem of 180 desktop, 110 printer problem, 35 switches, 2 routers and 7 servers (specially domain, Antivirus) and 25 laptops. Installation and configuration and maintaining of Win2k Server, Win2k3 server, WINXP, AD/DNS/DHCP installation , configuration user in exchange server and responsible for resolving all exchange related problem. Responsible for user call management and resolution and same updating to Raymond Plant IT In-charge on daily basis.. Maintain Installation of security patches, MS updates, and latest antivirus Definitions. Configuring and Maintaining Network Printers. Configuration of VPN client on Desktop and Laptop Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Responsible for the Handling customer related all problems. Job responsibility : FM Support and maintenance of 180 Desktops and 110 Printers, installation of their SQL based software, vendor management, asset management, LAN/WAN, Servers Management etc. Professional Exp (PAST): 2 Years with Wipro InfoTech Ltd,Mumbai I was working with WIPRO INFOTECH LTD. MUMBAI , MIT DEPT As a Retainer (contract) Basis from 17-Jan-2007 to 17-Jan-2009 as an Engineer-Desktop Management for Citicorp Finance India Ltd (CFIL) Nagpur branch. Job Profile: Maintaining 35 Desktop problem, Monitoring CFIL Nagpur 2 Leased line and ISDN link network Printers problem, scanners problem, Responsible for resolving all Hardware and networking trouble. Configuration and installation of Window 2K advance and Window 2K3 Enterprise server , File serer data backup, backup data updating in center server . Configuration user in exchange server and handling all exchange severs mail related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Maintaining total Desktop and Laptop Inventory of all CFIL India branches and updating to CFIL Business on weekly basic. Responsible for CFIL asset movement, resolve asset queries. In my work period CFIL Nagpur, Jaipur, Vijaywada, Baroda, Salem leased line upgraded to 1 MB MPLS with proper documentation within given time bond with the coordinating with vendor. Online Supports about Hardware/Software and Networking related or Citicorp Business application problem to Citicorp sub-location residents engineers. Job responsibility:: Implementing, Maintaining, Managing, Monitoring All customer business application, all LAN/WAN and Hardware problem and activity. Professional Exp (PAST): 1.8 Years with ACCEL Frontline ltd, PUNE I was working with ACCEL FRONTLINE LTD (br. Nagpur), from Jun-05 to Jan-07 selected in campus Interview in June 2005, Working as an Associate Engineers-Customer Support. First of 10 month I was FIELD ENGINEER and handling Govt. project name PWD, LIC Vidarbha area and after that posted as a Resident Engineer and successfully handling central govt project name Petroleum and Explosives Safety Organization HQ Nagpur site carry with additional charge as Team Leader. Job Profile: Maintains and monitoring 23 Leased line and backup ISDN link. Maintaining 100desktop problem, 5 servers, 30 printer problem,2 router, 8 switches some scanner problem. Responsible for resolving all Hardware and Networking trouble. Co-ordinate with circle office engineer for the any networking trouble and same update to customer and supervisor on daily basis. Configuration and installation of Window 2K advance and Window 2K3 Enterprise server , SQL server data back-up on daily basis, AD user creation and configuration, Antivirus serer virus log tracking and updating same to pending client systems. Implementing, Maintaining, Monitoring and Managing LAN/WAN and total Hardware of there clients, In my work period all leased upgraded to 64 kbps to 128 kbps . Responsible for payment activity from customer. If any case online Supports to PESO resident engineers about Hardware/Software and Networking related or Business application Problem. Maintaining and completing all documents act

Previous :

Sr. System Engineer, NIIT Technology ltd
Brief summary :

resently working with NIIT Technology ltd, As a Sr. System Engineer from 15-Jun-2009 to till date and handling Ambuja Cement Ltd (Plant) Project at upparwahi, Maharastra with carrying additional responsibility as a Regional Coordinator for ACL SW (covering total 56 locations including 01Plant, 01 RSO, 13 BO, 2 BCT, 39 Dump and WH) Locations for call allocation and resolution of problem. Job Profile: Maintains and monitoring 3 lease line and responsible resolving issue of 350 desktop, 80 printer, 30 switches, 2 routers and 12 servers(domain, database, storage, Antivirus) and 51 laptops Installation, configuration and maintaining of Win2k Server, Win2k3 server, Domain and AD installation (hands-on ID creation/deletion group policy, permission, security), DHCP installation. Maintaining and tracking Antivirus server and database server backup on daily basis. Responsible for new location creation/up-gradation/deletion, maintenance and follow-up with customer and vendor for the full-fill requirement of any location. Configuration SAP and Lotus mail configuration and handling SAP, Lotus and all application related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Monitor the all site technical related activity, also responsible for the contract review with suppliers and AMC vendors, data backup of server and over all smooth functioning of project. Tracking pending incident on daily basis pending in CA tool for the ACL S and W locations, coordinating with local site engineer for pending tickets on daily basis update to supervisor. MS outlook configuration, configuring Network Printers. Configuration of VPN client. Installation of security patches, MS updates with updated latest antivirus definitions. Consolation and review site related data for the ACL,ACC and ACCCL S and W locations in standard format on monthly basis and update to Project Manager, also on quarterly basis taking IT service feedback 30% of total users. Online Supports to 19 engineer about Hardware/Software and Networking related or Business application problem to users via telephone and also via Remote/VNC/Net meeting. Looking And Maintains total hardware, Software and Networking problem and team engineers querys .Responsible for the Handling customer related all problems. Periodically make visit to all ACL locations for user service feedback.. Job responsibility : Maintenances and Support of 500 users all technical queries, Application based problem resolving, ACL S and W (covering nearby 56 locations) location and vendor management, asset management, LAN/WAN, Servers Management etc. Periodically meeting with department HODs, RSO and BOs head for there suggestion and maintain user base level relation and communication. Discussion with customer for new business requirement, new location creation/up-gradation, Asset purchasing, asset withdrawal, providing IT service support 24/7 in shift. Professional Exp (PAST): 4 Months with Allied Digtal Services Ltd I was working with Allied Digital Services ltd, br Nagpur As a TEAM LEADER from 18-March-2009 to 10-Jun-2009 and handling Raymond UCO Denim Pvt Ltd Yavatmal. Job Profile: Responsible for various type of problem of 180 desktop, 110 printer problem, 35 switches, 2 routers and 7 servers (specially domain, Antivirus) and 25 laptops. Installation and configuration and maintaining of Win2k Server, Win2k3 server, WINXP, AD installation , configuration user in exchange server and responsible for resolving all exchange related problem. Responsible for user call management and resolution and same updating to Raymond BTM on daily basis.. Maintain Installation of security patches, MS updates, and latest antivirus Definitions. Configuring and Maintaining Network Printers. Configuration of VPN client on Desktop and Laptop Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Responsible for the Handling customer related all problems. Job responsibility : FM Support and maintenance of 180 Desktops and 110 Printers, installation of their SQL based software, vendor management, asset management, LAN/WAN, Servers Management etc. Professional Exp (PAST): 2 Years with Wipro InfoTech Ltd,Mumbai I was working with WIPRO INFOTECH LTD. MUMBAI , MIT DEPT As a Retainer (contract) Basis from 17-Jan-2007 to 17-Jan-2009 as an Engineer-Desktop Management for Citicorp Finance India Ltd (CFIL) Nagpur branch. Job Profile: Maintaining 35 Desktop problem, Monitoring CFIL Nagpur 2 Leased line and ISDN link network Printers problem, scanners problem, Responsible for resolving all Hardware and networking trouble. Co-ordination with Network team, communication and maintaining CFIL Vendor for any new activity, setup, up-gradation, implementation for Site activity . Configuration user in exchange server and handling all exchange severs mail related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Maintaining total Desktop and Laptop Inventory of all CFIL India branches and updating to CFIL Business on weekly basic. Responsible for CFIL asset movement, resolve asset queries. In my work period CFIL Nagpur, Jaipur, Vijaywada, Baroda, Salem leased line upgraded to 1 MB MPLS with proper documentation within given time bond with the coordinating with vendor. Online Supports about Hardware/Software and Networking related or Citicorp Business application problem to Citicorp sub-location residents engineers. Job responsibility:: Implementing, Maintaining, Managing, Monitoring All customer business application, all LAN/WAN and Hardware problem and activity. Professional Exp (PAST): 1.8 Years with ACCEL Frontline ltd, PUNE I was working with ACCEL FRONTLINE LTD (br. Nagpur), from Jun-05 to Jan-07 selected in campus Interview in June 2005, Working as an Associate Engineers-Customer Support. First of 10 month I was FIELD ENGINEER and handling Govt. project name PWD, LIC Vidarbha area and after that posted as a Resident Engineer and successfully handling central govt project name Petroleum and Explosives Safety Organization HQ Nagpur site carry with additional charge as Team Leader. Job Profile: Maintains and monitoring 23 Leased line and backup ISDN link. Maintaining 100desktop problem, 5 servers, 30 printer problem,2 router, 8 switches some scanner problem. Responsible for resolving all Hardware and Networking trouble. Co-ordinate with circle office engineer for the any networking trouble and same update to customer and supervisor on daily basis. Implementing, Maintaining, Monitoring and Managing LAN/WAN and total Hardware of there clients, In my work period all leased upgraded to 64 kbps to 128 kbps . Responsible for payment activity from customer. If any case online Supports to PESO resident engineers about Hardware/Software and Networking related or Business application Problem. Maintaining and completing all documents activities as per site and company requirement, responsible for their entire customer related query. Job responsibility : Maintaining and monitoring LAN, WAN, server and team. Coordinating with vendor for AMC payment collection.

Previous :

Sr. System Engineer, NIIT Technology ltd
Brief summary :

resently working with NIIT Technology ltd, As a Sr. System Engineer from 10-Jun-2009 to till date and handling Ambuja Cement Ltd(ACL) Project at Upparwahi, Maharastra with carrying additional responsibility as a Regional Coordinator for ACL S and W (Covering nearby by 65 locations) Locations for call tracking, updating, allocation and resolution of problem. Job Profile: Maintains and monitoring 3 lease line, 350 desktop problem, 80 printer problem, 30 switches, 2 routers and 12 servers (specially domain, Antivirus) and 45 laptops. Responsible for resolving all Hardware and Networking trouble. Co-ordinate with team engineers (team size 7) and also ACLs vendor for any Site technical activity and complete the same within given time bond. Monitor the all site technical related activity, also responsible for the contract review with suppliers and AMC vendors. Responsible for computer devises purchasing activity, Data Backup and over all maintenance and smooth functioning of the Local Computer network. Installation and configuration and maintaining of Win2k Server, Win2k3 server, Domain and AD installation (hands-on group policy, permission, security), DHCP installation. Maintaining and tracking Antivirus server on daily basis. Configuration SAP and Lotus mail at client side, handling SAP, Lotus and all application related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Tracking incident on daily basis logged by central helpdesk in CA tool for the ACL S and W locations, coordinating with local engineer for pending tickets on daily basis. Download and Consolidated calls logged by local engineer from all S and W location (Plant,RSO,BO,WH,DUMP) and updated to customer ACL HSSA on monthly basis also taking IT service feedback 30% users on quarterly basis. Responsible for user call management/tracking, allocation to support and resolution. MS outlook configuration, configuring Network Printers. Configuration of VPN client on Desktop and Laptop. Maintain Installation of security patches, MS updates, and latest antivirus Definitions. Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Looking And Maintains total hardware, Software and Networking problem and team engineers querys .Responsible for the Handling customer related all problems. Periodically make visit to all ACL department for user service feedback.. Job responsibility : Maintenances and Support of 550 users all technical queries, Application based problem resolving, ACL S and W (covering nearby 65 locations) vendor management, asset management, LAN/WAN, Servers Management etc. Periodically meeting with department HODs for there suggestion and maintain user base level relation and communication. Discussion with vendor for new business requirement, Asset purchasing, asset withdrawal, providing IT service support 24/7 in shift. Professional Exp (PAST): 4 Months with Allied Digtal Services Ltd Present :: I was working with Allied Digital Services ltd, br Nagpur As a TEAM LEADER from 18-March-2009 to 8-Jun-2009 and handling Raymond UCO Denim Pvt Ltd Yavatmal. Job Profile: Responsible for various type of problem of 180 desktop, 110 printer problem, 35 switches, 2 routers and 7 servers (specially domain, Antivirus) and 25 laptops. Installation and configuration and maintaining of Win2k Server, Win2k3 server, WINXP, AD installation , configuration user in exchange server and responsible for resolving all exchange related problem. Responsible for user call management and resolution and same updating to Raymond BTM on daily basis.. Maintain Installation of security patches, MS updates, and latest antivirus Definitions. Configuring and Maintaining Network Printers. Configuration of VPN client on Desktop and Laptop Online Supports about Hardware/Software and Networking related or Business application problem to users via telephone and also via VNC. Responsible for the Handling customer related all problems. Job responsibility : FM Support and maintenance of 180 Desktops and 110 Printers, installation of their SQL based software, vendor management, asset management, LAN/WAN, Servers Management etc Professional Exp (PAST): 2 Years Wipro InfoTech Ltd,Mumbai I was working with WIPRO INFOTECH LTD. MUMBAI , MIT DEPT As a Retainer (contract) Basis from 17-Jan-2007 to 17-Jan-2009 as an Engineer-Desktop Management for Citicorp Finance India Ltd (CFIL) Nagpur branch carry with additional charge as Team Leader Job Profile: Maintaining 35 Desktop problem, Monitoring CFIL Nagpur 2 Leased line and ISDN link Network Printers problem, scanners problem, Responsible for resolving all Hardware and Networking trouble. Co-ordination with Network team, communication and maintaining CFIL Vendor for any new activity, setup, up-gradation, implementation for Site activity .Maintaining all CFIL link , server, router outage on Daily, Weekly, Monthly Basis and updated to CFIL Business. Configuration user in exchange server and handling all exchange severs mail related problem. Maintain the total infrastructure of the customer site in various problems. (Like Systems, Printers, Network, Local Server, and Business software, application etc.) Maintaining total Desktop and Laptop Inventory of all CFIL India branches and updating to CFIL Business on weekly basic. Responsible for CFIL asset movement, resolve asset queries. In my work period CFIL Nagpur, Jaipur, Vijaywada, Baroda, Salem leased line upgraded to 1 MB MPLS with proper documentation within given time bond with the coordinating with vendor. Online Supports about Hardware/Software and Networking related or Citicorp Business application problem to Citicorp sub-location residents engineers. Job responsibility:: Implementing, Maintaining, Managing, Monitoring All customer business application, all LAN/WAN and Hardware problem and activity. Professional Exp (PAST): 1.8 Years ACCEL Frontline ltd, PUNE I was working with ACCEL FRONTLINE LTD (br. Nagpur), from Jun-05 to Jan-07 selected in campus Interview in June 2005, Working as an Associate Engineers-Customer Support. First of 6 month I was FIELD ENGINEER and handling all oncall sites of Nagpur area and after that working as Resident Engineer and Successfully handling Petroleum and Explosives Safety Organization HQ Nagpur site carry with additional charge as Team Leader. Job Profile: Maintains and monitoring 23 Leased line and backup ISDN link. Maintaining 100desktop problem, 5 servers, 30 printer problem,2 router, 8 switches some scanner problem. Responsible for resolving all Hardware and Networking trouble. Co-ordinate with circle office engineer for the any networking trouble and same update to customer and supervisor on daily basis. In my work period all leased upgraded to 64 kbps to 128 kbps . Implementing, Maintaining, Monitoring and Managing LAN/WAN and total Hardware of there clients. Responsible for payment activity from customer. Responsible for their entire customer related query. If any case online Supports to PESO resident engineers about Hardware/Software and Networking related or Business application Problem. Maintaining and completing all documents, activities as per site and company requirement. Job responsibility : Maintaining and monitoring LAN, WAN, server and team. Coordinating with vendor for AMC payment collection.

 
 
 
 
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