Basavaraj's Profile
Basavaraj | |
Manager - U&R, Verse Innovations | |
 | Verse Innovations  |
Professional summary
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Current Experience:
Manager - U&R, Verse Innovations
Previous: Reporting Coordinator, OnMobile Global Ltd
Executive, Telephone Services
Process Executive, Tata Tele Services Ltd
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5.0 Years
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..
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Contribution score:(66 points)
- Contacts: 7 connections, 8 following, 2 followers
Basavaraj's Experience
| Current : |
Manager - U&R, Verse Innovations |
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| Telecom/ISP | ||
| Previous : |
Reporting Coordinator, OnMobile Global Ltd |
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| Bangalore | ||
Worked from 2007 to 2011 | ||
Brief summary :
Career Outline Aug 2007 - Current: OnMobile Global Ltd, Bangalore as Reporting Coordinator - Business Intelligence Provide Analytical and Operations Support on selling the products. Analysis on the products (VAS), Cross Selling. Responsible for the VAS Campaign Management Responsible for Value Added Services promotional activities Planning and Coordination of Ground level activities for VAS promotions. Coordinating with Regional and Key Accounts Managers, Marketing Specialists of All Operators Analyze the application and contents usage and serving that particular application or contents Promotional SMSs to all mobile users each and every day PAN India. Creating promotional messages for Different types of Applications such as Ringtones, Ringbacktones, Mobile Radio, Main Menu, Contest, DAS, FAF and Subscriptions. Creating Monthly Schedules, Monthly Weekly and Daily Reports, Application Performance Reports, Weekly Campaign Response and Performance reports, Revenue Reports for every Operator. | ||
| Previous : |
Executive, Telephone Services |
|
| Bangalore | ||
Worked from 2006 to 2007 | ||
Brief summary :
All the Data analysis through Database-MySQL and MS Excel. July 2006 - Aug 2007: Airtel Broadband and Telephone Services, Bangalore as an Executive - Billing and Credit Control. Credit Card Payment Reconciliation. Responsible for accounting payments made through Credit cards - Karnataka Region. Coordinating with Citi Bank, IDBI bank and AMEX regarding payments and NEFT payments. | ||
| Previous : |
Process Executive, Tata Tele Services Ltd |
|
| Bangalore | ||
Worked from 2004 to 2006 | ||
Brief summary :
MIS Reporting-Billing and Credit Control. Dec 2004 - July 2006: Tata Tele Services Ltd, Bangalore as Process Executive - Login and Audit. Auditing the Customer Application Forms entered by the Data Entry Operators. Rectifying the errors made by Data Entry Operators through Software called CRM (Oracle) and Metasolve (Citrix). Documentation Auditing and Processing - Scrutinizing the Customer Application Forms. MIS Reports - Login and Audit Team Significant Skills/Strengths: Good knowledge of business processes, Ideas and Planning. Good data analytical skills and problem solving skills. Experience in Team handling Quicker learning curve and able to make difference in a short period. High proficiency in MS-Excel and good in MS-PowerPoint and Basic MySQL. Learning SAS Basics (Own Study). Telecom VAS - Campaign Management | ||
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Basavaraj's
contributions
For many of the industries like Telecom, Media, entertainment, Retail, rentention with CRM is the key to success. In these industries around 60%+ revenue comes from existing customers/repeat purchase. E.g VAS providers’ contribution to the total... |
Customer retention is the best strategy. Acquiring new customers is much costlier than Retention. |
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