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Davinder Associate/Sr. Associate Tata Sky
 
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 A short story........will make you speechless........!!!!!! A sick man turned to his doctor as he was preparing to  Leave the examination room and said,  'Doctor, I am afraid to die.  Tell me what lies on the other side.'  Very quietly, the doctor said, 'I don't know.'  'You don't know? You, a Christian man,  Do not know what is on the other side?'  The doctor was holding the handle of the door;  On the other side came a sound of scratching and whining,  And as he opened the door, a dog sprang into the room  And leaped on him with an eager show of gladness.  Turning to the patient, the doctor said,  'Did you notice my dog?  He's never been in this room before.  He didn't know what was insi...
Mathew Cherian  |  Commented  |  2 years ago
Thanks for sharing this with me. It is reassuring to know that people who believe are still around.
Davinder  |  Commented  |  2 years ago
nice Story !!!!!!!!!!
Makrand Bhave  |  Commented  |  2 years ago
Amazing, how such small anecdotes can teach you so much!! :)
 
 
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Can anybody tell me about some lines or strategies to handle irate customer?
P Chakravorty  |  Answered  |  2 years ago
- Listen patiently when the customer is letting out steam - Acknowlge mistakes , but do not be a pushover. Higlight any issues at the customer's end too. It takes 2 hands to clap - Take action quickly and take feedback to see if the customer is...
Davinder  |  Answered  |  2 years ago
thanx Victor Sir Vishav Sir , Dikshit Ji and Makrand Sir for your Valuable answers it will help me a lot ........    Regard's    Davinder 
Makrand Bhave  |  Answered  |  2 years ago
Irate customers are not easy to deal with. You need to be mentally prepared for a verbal bashing. What you need to understand is the issue that is bothering the customer and why is it irritating him?? You need to mirror yourself in that place and...
 
 
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Can anybody tell me about some lines or strategies to handle irate customer?
P Chakravorty  |  Answered  |  2 years ago
- Listen patiently when the customer is letting out steam - Acknowlge mistakes , but do not be a pushover. Higlight any issues at the customer's end too. It takes 2 hands to clap - Take action quickly and take feedback to see if the customer is...
Davinder  |  Answered  |  2 years ago
thanx Victor Sir Vishav Sir , Dikshit Ji and Makrand Sir for your Valuable answers it will help me a lot ........    Regard's    Davinder 
Makrand Bhave  |  Answered  |  2 years ago
Irate customers are not easy to deal with. You need to be mentally prepared for a verbal bashing. What you need to understand is the issue that is bothering the customer and why is it irritating him?? You need to mirror yourself in that place and...
 
 
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Yes 
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1
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gopal iyer  |  Argues in support of  "Yes"  |  2 years ago
In an era when the world is going through such a rough patch, the only way to maintain presence in the market is by keeping your client base intact. One can go till any extent to keep the customer happy. Trust me it will pay off when we head...
Vishal Goel  |  Argues in support of  "No"  |  2 years ago
No according to me that could be the last option, customer should be satisfied by giving quality servicy the only thing differentiating among sellers to make him/her loyal to our business is VAS valu added service which is never ever provided or...
 support: 
 
 
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What all qualities a person need to be good Customer Service Representative ?
Ravi Kumar  |  Answered  |  2 years ago
Understand the needs of the customer and act "promptly" to resolve the issue or provide solution."First impression is the best impression"so your first quick confidence answer plays an important role and the rest is self driven.
Amitava Goswami  |  Answered  |  2 years ago
To me companies desire to hire and maintain the best technical support representatives that they can find out there in the market, and this means choosing customer support representatives that possess the traits and qualities necessary to excel...
 
 
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Hi    Can somebody guide me how to become a sharemarket broker? Or what it all takes to become a good sharemarket broker . And hw to learn about Share Market ?    Regarrd's,   Davinder Kumar +91-9780...
Jyoti Rath  |  Answered  |  3 years ago
Mr.Davinder let me tell you what I know about this. Stock brokers are governed by SEBI Act, 1992, Securities Contracts (Regulation) Act, 1956, Securities and Exchange Board of India [SEBI (Stock brokers and Sub brokers) Rules and Regulations,...
Sandip Gunjal  |  Answered  |  3 years ago
This question asking a lot of answers and you can check the whole thing at the link given below.... http://www.indiansharemarket.net/indian-stock-market-information-stock-broker-rules-and-regulations.shtml http://ezinearticles.com/?How-To-Become-...
 
 
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Yes 
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MOHAN RAJ  |  Argues in support of  "Yes"  |  1 year ago
yes.......... its possible. one good example is that the support given by the people and youth of India towards Hazare..........
Davinder  |  Argues in support of  |  3 years ago
hi.. we need to work on india's infrastructure nd eduction system make our country work ...... 
Arijita Pal  |  Argues in support of  "Yes"  |  3 years ago
yes...it is a possibility, but not in near future and not without united action....... we need to ensure the followings (at least): 1. compulsory voting to know people's view 2. transparency internal and external to the organization 3.ministers...
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Twenty Ways To Beat Depression 1. Try not to spend too much time with people who are miserable or pessimistic. Spend as much time as you can with people who are cheerful and optimistic. 2. Try to spend at least an hour every day doing something that you enjoy. 3. Take a break. Go away for a few days if you can. Don't take work with you - and don't tell anyone the telephone number. 4. Let yourself go occasionally. If you feel tense or uptight go outside and smash a tennis ball or football. Or dig the garden! 5. Learn to laugh. It really will make you feel better. Visit a local joke shop or toy shop. Buy books and magazines that you find entertaining and amusing rather than just educational. ...
Ahmed Sultan, ITC  |  Commented  |  3 years ago
Finding a Samaritan is not easy nowadays as they are no longer listed in the local telephone books.
Davinder  |  Commented  |  3 years ago
Great!!!!!!!!!!
 
 
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Davinder  |  Answered  |  3 years ago
Thanx Rohit Sir for such guidance and making my belief strong in corespondance courses with Experience !!!!!!!  Regard's,  Davinder
Rohit Khanna  |  Answered  |  3 years ago
If you ask me Davinder, i guess with the situation like Recession at hand one can go for Full time course and when you finish the course the recession will be over,, and also correspondance is also good as with that you can also be working and...
 
 
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IN RURAL MARKETS BANKS HAS TO LOOK UPON THE NEEDS AND DERIRES OF THE PERSONALS AND THAT WILL HAPPEN ONLY WHEN THEY WILL FOLLOW THE PARTICULAR TRENDS ........... LIKE WHILE GOING FOR OPEN A MARKET IN RURAL AREAS DEFINE THE PRODUCTS AS PER THEIR DESIRES, ONE IS SUCCESSFULL IN PARTICULAR MARKET WHEN INSTEAD OF LOOKING FOR OWN BUSINESS , THEY WILL LEARN HOW TO RETAIN AS WELL GAIN THE CUSTOMERS........ BECAUSE CUSTOMER IS KING AND THAT IS ACCEPTABLE WHEN COMPANIES DEVELOP THEIR NEEDS AS PER CUSTOMERS........ BENEFITS: GAINING MORE CUSTOMERS IN LOW POPULATED AREAS BANK WILL START EARNING REVENUE FROM THESE AREAS   THINGS TO DO: INITIALLY IDENTIFY THE RURAL MARKET SEARCH FOR THE COMPETITIVE BANKS ...
Davinder  |  Commented  |  3 years ago
i agrees u !!!
Ajoy Kumar Das  |  Commented  |  3 years ago
Yes sushant one has to understand what really works in the rural market, do a survey understand the market and then come out with a product which suits them rather than having similar products for all, so Rural banking products play a very good...
 
 
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