It is too early to judge success of Bancassurance(s). -- In India coverages of population by insurances is too low, Bancassurance may do a help -- Often greedy Insurance agents have mis-sold Insurance - in Bancassurance such chances are negligible -- Banks view the commission earned ( as Corporate Agent) as their "Other Income" - no individual is benefitted, a nobel idea -- Where there is even not a Post Office in rural areas, Banks have their branches - Insurance may reach such areas ( imagine the plight of Bank staff in such places .. !! ) -- Insurance houses, directly or indirectly, encourage their agents to earn first year commission- thus policy holders dont get hold of agents for the second time - in case of Banks that is not possible
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ASOKE KUSARI, Domestic Private Banking-Executive/Manager, A large leading PSU Bank - India
| 04 27 2010 05:39:28 +0000
A good way of increasing non fund based income and considering that the IRDA is going to further relax norms in the Insurance sector, this is a sector which will definitely grow in the future. Also customers are looking at one stop shop where they can meet their financial as well as investment needs and Banks are increasingly becoming financial megamarts.
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Antara Bhattacharya, Credit Analyst, State Bank of Hyderabad
| 04 01 2010 04:56:19 +0000
Although all we know that every discussion point have their unlimited ends. Same here Bancassurance in India has many discussion points i.e. (1) Selling (2) Awareness (3) Area (4) Services (5) Relationship and many more... A short discuss on all:- Selling insurance in banks more easy than retail insurance sale centres. Banking people aware about all financial gadgets,experienced salesman we can say & able to differentiate between different products(policies) Although there are many Insurance retail centers but all we know that banks has more branches more coverage than any insurance branch. In bancassurance, customer can meet with employee any time after investment in bank whereas insurance agents less reachable in current scenerio we can understand why ?? Bank employee want good & long relationship with client because here is not only one product (Insurance) for selling all other banking products with MF also are available. In banks we have some ideas about the financial position of customer also which is also a major part of selling........
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Vipin Bhasin, Private Equity/Hedge Fund/VC-Manager, Indian Investment Co.
| 03 31 2010 18:18:24 +0000
Nikil, good debate..... Bancassurance is a success for the insurance industry. As we all know selling a insurance is the most toughest job and this concept has reduced it difficulty. Because banks have face-to-face contract with their customers. They can directly ask them to take a policy. And the banks need not to go any where for customers. And ate the same time the Insurance Company can increase their business through the banking distribution channels because the banks have so many customers. So it is a success ............
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Anita Sawant, M & A Advisor, SBI Caps
| 03 31 2010 11:57:59 +0000
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anita banks have their own customers so selling insurance products to our customers in insurance industry is really successful in that way.but in india bankassurance working people are still to equip themselves with good amt of knowledge. many banks since they have bancassurance practice in evolutionary stage especially in india customers often get insurance products because of their good faith in banks name but they oftenly end up with some grudge because of some or the problems. may be that they dont postsale sevices upto the mark from bancassurance people reason may be many..people handling insurance sometimes they themselves dont know much about the products or else once they make customers they are not much bothered about their customer queries or initially they wont discuss much about hidden charges .if the customer is prudent enough he/she will ask bancassurance people sincerely about those charges...they are on safer side. but since in india bancassurance practice is yet to be much popular and it is in its initial stage people in india are not much aware about the insurance products .as of prescent scenario it bancassurance is failure in india .but we cant loose our hope as awareness will increase among our customers and among bancassurance related people it may go to achieve great good heights.
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archana , MBA/PGDM student, ibmr-ibs
| 03 31 2010 18:05:24 +0000
This bankassurance concept willnt go for much long .As banker can sell the policies and can help in selling policies but one thing comes after selling the products that is post sale service. Banks are selling insurance policies but they are nt giving any service after sale even they are nt much aware of the products also One more thing these bank change their tie ups also with insurance companies. Earlier Allahabad Bank was having a tie up with icicipru and it is having tie up with LIC. Staff of banks are selling the products but they are not aware of the hidden charges of insurance scheme.We all know that little knowledge is always dengerous thing .Now what I believe that sooner or later these bankassurance concept will fail or will bring some misfortune for our insurance industry
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sachin , Freelancer, Freelancer
| 03 31 2010 15:38:18 +0000
Well while there are benefits of a customer face, if I look from a customer's view point, why should he take insurance policy through a bank, especially when the insurance companies have been constantly increasing their retail sales staff. Further for a bank staff, it will be difficulty to highlight comparative details with policies of other insurance companies. Also imp to note that the 200m homes etc that we are referring are mainly in rural areas, which will depend on LIC only, unless some insurance company makes serious investment / with a very long term perspective.
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Amish Gandhi, Credit Analyst, Deutsche Bank
| 03 31 2010 12:15:40 +0000
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