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beauty is one factor to be get selected in a call center

Created by : Moparthi Sai Ramya Sree, Software Developer, Virtusa (India)  | 06 03 2010 09:52:31 +0000
Keywords : beauty is one factor to be get selected in a call center
Activity:  295 views;  last activity : 03 09 2011 01:23:08 +0000
 
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yes it is the first factor Vs no not at all
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If to talk about external Beauty, It is nothing to do with talent and impression. In call center the employee will talk and will deal on the mobile or phone. it is not shown to the customers how beautiful the employee is, But if an employee is not good in communication/ knowledge how will she/he will deal with customers ? So beauty can effect about 2-4% in call center , just to gather the crowd to talk and gossip. but if to talk about work and performance, person having true knowledge is winner . And first impression is not last impression. Sometimes we cant realize the capabilities of particular person just by watching or visiting him/her. But when we start to work with him/her we come to know his real strength. Not applicable only in call center but in all industries. Thanks
By Paras Goel, Direct Marketing Executive, My solution meerut  06 04 2010 13:44:41 +0000
 
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I fully disagree with statement that "Beauty is factor to get selected in call center"

Beauty in What? Internal or External? Internal features will help us to achieve our goals. Our knowledge, ability is more important than external beauty... And how can you connect it with the call center? In call center your voice beauty is more important than facial.......
By Vipin Bhasin, Private Equity/Hedge Fund/VC-Manager, Indian Investment Co.  06 04 2010 12:51:30 +0000
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Beauty in the sense that one nust have a beutiful voice.. Customers get attracted to female voice, if I am not wrong.Externa or Internnal isnt any issue over here at all.Please dont divert..
By KUMAR SAURABH JHA, Manager-HR & Admin  | 07 19 2010 11:51:53 +0000
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Could be dependent on selectors taste.Although it does not relate to performance. One of the most innocent questions on toostep.
By SUMEET DIKSHIT, Real Estate Transactions & Advisory, Real Estate  | 06 05 2010 17:05:43 +0000
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I think,That beauty plays a part of role in that,bc'z First impression is the best impression
By Sivaramakrishnan , Trainee, First Planet Technology  | 06 04 2010 12:30:15 +0000
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in my opinion it plays a significant role
By Moparthi Sai Ramya Sree, Software Developer, Virtusa (India)  | 06 03 2010 09:52:31 +0000
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No beauty is not at all the factor for selection in interview,its all depend upon the confidence,personality and skills required for call center job.
By Lalita Sahu, Web Developer, De Mellows  | 03 09 2011 01:23:07 +0000
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In the BPO sector, there is less preference for beauty when compared to your communication skills. Communication skills are more important than anything else to achieve the business goals for the organisation.
By Atluri Manmohan, Executive Business Promotions, Globarena Technologies Pvt. Ltd.  | 03 08 2011 10:14:24 +0000
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Definitely not, no one gives preference for beauty in the interview panel
By Shankar , CEO/MD/Director, Infosearch bpo Services  | 03 08 2011 09:27:54 +0000
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I am surprised to see this topic in toostep, Guys grow up.......
By Ankit Goel, SSCS, AonHewitt Associates  | 07 19 2010 10:21:13 +0000
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i dont know what to comment on this topic.....as this doesn't have any connection in between........guys please ask some sensible questions............
By reena singh, Marketing, Ariisto House  | 07 19 2010 09:48:16 +0000
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call centre is the only way of seeing ur tallent not the beauty at all, bt exception har ek place mein hota hain bt purely we can't say like that
By Bajrang Goyal, Accounts Executive/Accountant, Shri Bihariji Cold Rollers Pvt ltd.  | 06 22 2010 12:40:09 +0000
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its not important, this character in not at all required.........i support all my frd statements as the told earlier
By vijay kumar n, Territory Production Manager (TPM), Syngenta india ltd  | 06 22 2010 10:42:18 +0000
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in a call centre, it is the voice and how you modulate your voice that matters. Beauty has no direct connection at all. except perhaps to the clown running the call centre, and the other colleagues.
By V. Srinivas, Freelancer, Information Technology  | 06 05 2010 12:16:23 +0000
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In voice call centres, voice clarity, eassy flow of communication, good temparement and helping attitude etc may be of prime consideration - not beauty.

The question maker did not elaborate/ clarify :

-- by saying beauty, he might have ladies in mind

-- beauty loosly means "external" beauty.

Our lady bloggers might let us know their experiences. Incidentally, if in a rare case,  a Lady candidate possess both talent and beauty, she might be fitted anywhere .... perhaps not in "Call Centres".
By ASOKE KUSARI, Domestic Private Banking-Executive/Manager, A large leading PSU Bank - India  | 06 04 2010 17:01:03 +0000
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In any proffesional servise centre like BPO. Internal quality, capability and knowledge should be the major factor.

Further presentation need internal selkf confidence e.g to speak with confidence, to carry yourself. Zero confidence with external beuty does`nt make any sense.

 

Agree with Vipin....
By Jyoti CHETANI, Freelancer, Equity Research/Analytics  | 06 04 2010 16:16:41 +0000
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Never.. our qualities is much more important 
By monika arora, Freelancer, ITES / BPO / Customer Service  | 06 04 2010 13:40:39 +0000
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It not at all depends on beauty., the test includes of warmth, reasoning, emotional stability, dominance, liveliness, rule-consciousness, social boldness, sensitivity, vigilance, abstractedness, private ness, apprehension, openness to change, self-reliance and tension. Results and Discussion
References :

By Vinay kumar Pusarla, Manager- Formulations, A Leading pharma company  | 06 03 2010 10:29:26 +0000
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