Viktor,
Salescult is a job career portal powered by TooStep, with that what I understand is TooStep might be providing a CRM dashboard to Salescult which will tell user preferences & their behavior to them. With that kind of Dashboard, it will be easy for Salescult to put targeted jobs or to reach particular user set which in turn will help in right conversion & reduce their sales cycle.
But still the onus of user engagement will be there on Salescult which will help them to understand the user preferences better......
I will share some dashboard images with you later.....
By
Mohit Aggarwal, Sales/BD Manager, Oracle
| 07 10 2009 12:40:53 +0000
Viktor,
I don't have the Use Case as such but it should be something like the career site of this platform e.g. Salescult
I think TooStep has given this facility to some recruitment firms. I hope this should be clear..........
@Makrand - Good point, the e-form thing can also be done but it should not be cumbersome & integrated pretty well....
By
Mohit Aggarwal, Sales/BD Manager, Oracle
| 07 09 2009 14:46:04 +0000
Yes, definitely. When using social we are involving the people supposedly propects to talk about your solution, however when it comes to influencing B2B we tend to forget that companies are also made of people. So if we can find out the target organizations employees internet usage patterns, we can make sure that the populace could be targeted in social media pattern as well.............
By
Dhiraj Wohra, Dy. Manager, Centum Learning Ltd
| 07 01 2009 18:48:36 +0000
It can work.... Sales departments should have been taking advantage of these technologies long ago. As a matter of fact, Sales and Marketing should be sharing these internal solutions and collaborating much more.
Social media can level the playing field for businesses, however, as Mr. Makrand astutely points out, one should definitely use this tools to create buzz about your product / solution that prospective users just can't live without. I believe the key is to successfully integrating social media with conventional marketing at every stage of the buying process which in turn will help the sales process. However companies & salesmen still have a long way to go when it comes to using social media to improve knowledge management and sales in the sales department.......
By
Mohit Aggarwal, Sales/BD Manager, Oracle
| 07 01 2009 10:43:48 +0000
By implementing social tools on a site, the quantity, quality, and type of user data can be collected and analyzed and we can gain access to previously unavailable information that can guide us in targeting, customizing and delivering content delivered to users right as they realize that what we have delivered is exactly what they need.
By
Ramdas Pawar, Sales/BD Manager, Flex
| 06 17 2009 08:31:57 +0000
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Fine, Mohit. Please do that. But the point remains that not every social media site would share data with you. And a lot would depend on the analytical CRM process followed and analytics deployed.
By
Viktor Stephen, COO, I Entrepreneur
| 07 10 2009 14:22:26 +0000
Please elaborate. What has salescult got to do with CRM? How many users of Toosteps do you thing would have visited salescult? What data is salescult capturing so as to shorten its sales cycle?
By
Viktor Stephen, COO, I Entrepreneur
| 07 09 2009 21:13:52 +0000
Going a little further than what Viktor has asked, you may actually make out a eform kind of thing and you may even get your networking friends to fill it out for you. But would you completely believe in what they have experienced?? I would discount all the results by at least 50 tp 60%. It may so happen that what your esocial network has given you by way of results, you will most definitely find a huge variance in the research that you would do with people on ground!! This is something which warns me of being more careful on social platforms! Thats the only reason why I have always maintained that you may want to support a wave for popularising your brand through social platforms is fine but where can you physically say that yes all respondents of my eform have been ACTUAL users of the brand and are narrating REAL TIME experience???? Thats the worry.
By
Makrand Bhave, Marketing & MICE, WIZCRAFT International
| 07 09 2009 12:23:28 +0000
That's exactly the point I'm trying to make, Mohit. How do you impliment CRM on a social site like Facebook, LinkedIn or Toostep? Do you have a use case for implementing CRM over a social media site?
By
Viktor Stephen, COO, I Entrepreneur
| 07 09 2009 12:13:00 +0000
Social Media is a brilliant tool to spread the word through effective WOMMA! But I do not believe that it shortens the Sales process! What effects a sale is the product, its appeal, utility and ultimately its PRICING! Thats where the buck stops! Now in Social media you may induce, tempt people to USE the product at least once but do they actually do it? DO they simply go to a shop and LOOK the product over, and then let their intelligence take over and TALK about it??? You may depend on Social media to get FEEDBACk on products and what it needs to be to be BOUGHT! Beyond that I feel itsd not the medium to SELL! Thanks for the referral!
By
Makrand Bhave, Marketing & MICE, WIZCRAFT International
| 06 19 2009 04:19:03 +0000
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