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Created by : aparna , Dy.Sales manager, Asus technology  | 11 14 2008 09:26:23 +0000
Industry : Management & Strategy ConsultingFunctional Area : Business Models(Strategy & Execution)
Activity:  816 views;  last activity : 07 06 2010 20:18:09 +0000
six sigma vs balanced scorecard
 
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Six sigma Vs Balanced scorecard
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Six Sigma is usually defined in terms of quality improvement related to internal business processes. Six Sigma is defined in Quality America as: "… a Quality Improvement methodology structured to reduce product or service failure rates to a negligible level (six sigma is equivalent to approximately 3.4 failures per million events). To achieve these levels of quality, Six Sigma encompasses all aspects of a business, including management, service delivery, design, production and customer satisfaction." Six Sigma was developed at Motorola, GE and Allied Signal, and is widely used in many businesses. While the original concept has expanded over the years to become more strategic, most balanced scorecard organizations will use Six Sigma as project initiatives to improve the efficiency of internal business processes.
By aparna , Dy.Sales manager, Asus technology  | 11 14 2008 09:38:33 +0000
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