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Created by : Sajay Prathap, Sales/BD Manager, Batik Technologies  | 12 22 2008 13:21:49 +0000
Industry : ITES / BPO / Customer ServiceFunctional Area : Performance Management(People Management)
Activity:  316 views;  last activity : 07 06 2010 20:18:09 +0000
80% of the companies believes they give good service but only 8% of the customers agree
 
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They have tools,but the management is not monitoring
By Sajay Prathap, Sales/BD Manager, Batik Technologies  | 12 22 2008 13:21:49 +0000
Discovering Infinite Possibilities
Dicovering Infinite Possibilities
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