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Do nationalized banks need more employees to operate better?

Created by : Kaushik Ghosh, CM, Information Technology, OFB, Ministry of Defence, Govt. of India  | 04 16 2011 07:29:49 +0000
Industry : BankingFunctional Area : Performance Management(People Management)
Keywords : nationalised banks need more employees
Activity:  752 views;  last activity : 05 05 2011 04:22:20 +0000

Is it the skill of the employees which is not at par, creating problems or is it the manpower which is really less and needed to be increased?

  
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Yes. But, not like the present staff, majority of them are not customer-friendly, rebellious, government servant attitude, put customers in to avoidable difficulties, at times, and suggest that the person concerned is on leave (sometimes on maternity leave) and no one wishing to pick up the task or the Managers fail to delegate responsibilities, so on and so forth.
By S. Muralidharan, Executive Director, Knowledge Foundation & Campus Around the Corner  04 16 2011 07:57:26 +0000
 
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Firstly it matters whether the employees are efficient and skilled at par or not. I think non managerial employees are not at all efficient to handle critical and overlapping banking operations. Ironically they are always with the excuse of less manpower. Everyone expects some specific and stereotype set of task to perform. I think nationalized bank employees are paid more than any type of bank.

employee productivity(http://www.thehindubusinessline.in/2010/09/24/images/2010092451860601.jpg)

Higher number of unskilled manpower can't do better. Since many of the veteran employees are devoid of common banking sense.
By Kaushik Ghosh, CM, Information Technology, OFB, Ministry of Defence, Govt. of India  04 16 2011 07:41:25 +0000
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NO, Number of employees are not required in the Nationalize Banks but the existing numbers are required to be trained well so the customers services can be improved. As banking is in service industry so it is important to build relationship with customers and clients of the bank
By prakashraj kumavat, MBA/PGDM student, Omegan School of Business (ICFAI Tripura)  | 05 03 2011 06:44:28 +0000
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Proper management & training of the employees can make it better for PSU banks..in terms of services & turn around..
By Mohammed Sarfaraz Alam, Team Lead - Process Design & Quality Control, Powertech Automation Solutions  | 04 17 2011 07:37:23 +0000
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its Depends on which sector bank u r taking e.i. public or pvt.bank.In public bank yes ,there is need of more employee in term of innovative and energetic with professionally qualified who can serve more efficiently to its customer.
By Devendra Pratap singh, Finance Executive, Devendra pratap singh  | 04 16 2011 12:08:22 +0000
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You are absolutely right Mr S. Muralidharan what will be the short term remedy for this?
By Kaushik Ghosh, CM, Information Technology, OFB, Ministry of Defence, Govt. of India  | 04 16 2011 08:02:06 +0000
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I agree with mr.kumavat the nationalize banks are not required no of employees. they required skilled and aggressive either by hiring or replacing
By Pradeep Gupta, Executive, a.k. Corporate Services  | 05 05 2011 04:22:20 +0000
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Let me tell you that the staff unions are very strong in Nationalised Banks. If a clerk refuses to do extra work, the Managers have to do it on their own and can not take action against the employee. Whether you train, offer more goodies or take classes in customer relations... It is all useless unless the employee unions accept the change. "Better born as a doneky than as a Bank Manager" lamented one Senior Manager some time back.
By Suryanarayan Murthy, Free lancer  | 05 03 2011 08:35:20 +0000
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there is no need of N number of employees but with the Enough number of employee can make the work done but here in the nationalised banks though the employees are trained they are not be able to get works from the lower scale people ... as we can get from the private sectors once the project is targeted the team people should make the work sone ...
By Lavanya S, Amazon Dev Center , Amazon.com  | 05 03 2011 06:58:39 +0000
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