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Indian Retail Forum

Posted in Job Site : Job Track Consultancy
 
Created by : Namrata Pathak, Accounts Manager, American Express  | 08 12 2010 08:15:57 +0000
Industry : Retail Chain/LogisticsFunctional Area : Business Models(Strategy & Execution)
Activity:  319 views;  last activity : 01 23 2011 07:07:07 +0000

Organised retailing in India took off with great gusto in the early 2000s. Capital markets and large business houses saw immense potential in retail as less than 2% of the trade was organised.

But, why have malls started struggling? According to unofficial estimates only about half the retailers in merely 10 of the 200-odd malls make money. Why did India’s first mall in South Mumbai shut down? Why are some key retailers deserting malls? Why are the valuations not robust anymore? Was it due to Indian retailers aped something from west which worked for them, and now in India malls are struggling to do proper business.

Does India need a unique retailing model? Share your views on this.

 
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Yes India needs a unique retailing model. At the start people just aped west interms of strategy in wooing consumers, but now they are facing some serious heat interms of attracting consumers, the retailers planned their pricing based on international sales and the analysts merely took international growth stories and valued Indian brands accordingly. While doing all this the industry ignored one basic element of the chain - the consumer, his usage and attitudes, his affordability and most importantly his living conditions. So we need a change in terms of a new and unique retailing model.


By Namrata Pathak, Accounts Manager, American Express  08 12 2010 08:15:57 +0000
 
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Hi Namrata,


I dont understand why people say that 2% is segment is organized. This is just like Britishers said "We are only civilised people, God has sent us to make others civilised" and they started distroying nation.

Our current system is much more organised and buyer oriented. The system these malls were trying to introduce is sellers oriented, which people rejected.

These malls contributes only in price rise and materialistic environment.

They should re-evaluate the method they followed in market, but before that stop calling others unorganised.


By Vikram Gaur, State - Convener (IT), Haryana, Bharatiya Janata Party  08 12 2010 09:37:10 +0000
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Yes i agree with it
By Vivekanand , Merchandiser for Technolgy, Trent Limited-a tata enterprise  | 01 23 2011 07:07:06 +0000
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BRITISH OWNED SPENCER&CO LTD BROUGHT IN ALL UNDER ONE ROOF CULTURE IN METROPOLITAN & SELECT  CITIES/TOWNS DURING THE LAST CENTURY AND PROVED VERY SUCCESSFUL.THE SIMPLE FACT IS ONLY  A SMALL % OF PEOPLE, EVEN TODAY, PREFER TO BUY FROM  MALLS AND SUCH HYPER STORES.ENTIRE CHENNAI TILL LATE NINETIES HAD ONLY ONE SPENCER DEPT STORE.WHEN THE SUPPLY FAR EXCEEDS THE DEMAND THERE WILL ONLY BE CLOSURES.


By s.baalu , Consultant, XYZ LTD  | 08 17 2010 13:43:39 +0000
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Thanks for invite Namrata,

Of course India needs own retail model.

What has come in is at best resource and ideas copied, in parts .

I say part copied because we prefer to choose only one's where it is advantage company and never think consumer centric especially if the regulator and consumer protection is weak.


By Ravindra Sharma, Managing Consultant, CHEF-India  | 08 16 2010 06:40:40 +0000
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The retail sector is very organized in the developed nations with various retail formats (mall, hypermart, supermarket, etc.). In India, a similar model is being evolved. However, the malls are not doing too well as it is a case of building too many malls too quickly before judging the local demand. As the overall demand is fixed and the malls will only be looking at taking a pie from the existing market, the mall owners need to do a detailed study to understand the local market and how the creation of the mall can lead to shifting of the demand from other retail formats to the mall format.

Malls are generally perceived to be expensive (even though variety of goods are available) and the Indian customer is generally price conscious. Additionally, other retail formats have been catering to the Indian consumer for a long time. Thus, a change in a specific retail format takes time and the malls need the capacity to withstand the time needed for the shift provided the malls are perceived as a utility format and a value for money proposition..... 


By Badri N Srinivasan, Head - Quality, Valtech India Systems Pvt. Ltd.  | 08 15 2010 16:17:13 +0000
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Ms. Narmata good topic. I agree with Mr Nattraja and Mr. Ramesh Kandani.

To make a mall successful One should study the following points;

1. Targetted customers. 2. Buying Habits 3. Spending Habits of the people in that area 4. Purchasing power.4. Existing competitors, their SWOT 5. Our SWOT.

Flexible ordering policy.

Products which move very fast in part of city may not move fast in the other part. Likewise in rural places buying habits differ.

Above points should be taken into consideration. Each stores should have different model  There may be common model for rural malls but there should be space to incorporate necessary points for that particular market.

When we open a outlet in the rural area the size of the mall also can be decided depending upon the place.

If u want to be successful rural areas ur packing size also should get reduced to One fourth Kg for Dal  etc., which u pack in 1kg  2kgand 5 kg packs in cities.


By malladi madhukumar, AGM -MKTG, Andhra Cements Ltd  | 08 15 2010 03:37:14 +0000
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I think this is due to lack of proper study of the location where they want to start retailing or big mall. Suppose we select a particular location to start business and we should know the size of the market and share for the products. Assuming the size of the market is 100 lakh and which has contributed by some customer base in that particular segment. Now the new comer is trying to take the existing business with his activities. That means the existing business is divided and shared by all and therefore no growth.

Thanks for the referral Mr.Namrata Pathak.

 


By NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd  | 08 14 2010 17:00:25 +0000
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Yes Namrata I agree with you but the organised retailing is growing at a fast pace then why are the Malls not doing well see today numberless malls are coming accross all over India and here the number of cars are 9 per thousand as compared to 960 per thousand in USA hence only those people who have a neighbourhood mall will walk in or the people with car. at the initial stages it was an euphoria now that is dying down hence the walk ins at malls have fallen and expected to fall further.


By Rathin Deb, Freelance Retail Consultant  | 08 12 2010 12:30:45 +0000
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Point taken Mr. Vikram, then what is that you will call these kirana's and other stores. And I am just defining things here going by books and thats why I have suggested here that India needs a unique retailing model than which was followed till day.


By Namrata Pathak, Accounts Manager, American Express  | 08 12 2010 11:18:10 +0000
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I dont know if i want to say unique. What i would rather say is an informed model.

We in this country have a tendency to be influenced by the spending patterns of the west. The logic and the driving factors behind western spending are totally alien to our culture. So the retailing model needs to look at the value structure tiwards purchasing that is adopted by a large middle class consumer group.

In addition we tend to overdo things in this country. If one mall proves to be a success story, 200 malls will come up within 20km radius!!! Since those guys made money on this let me also make money is the simple logic used. So there is a lot of supply in terms of sqft mall space but not enough demand. Hence the malls with their atrocious tenancy rates have started being empty.


By RAMESH KANDADAI, Principal Consultant, ARM Consultants  | 08 12 2010 09:03:34 +0000
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The answer lies in "mindless growth". With the advent of the IT boom we saw a spurt in mall activity only because there were a lot of people traveling abroad and we were playing host to a lot of visitors. But mall activity in our country was mindless, it grew becasue of the greed of the real estate industry. Abroad Mall's were a hit because you hardly find small retailers or kirana stores in a community and when one mall started in an area with top brands and high class retailing, people naturally flocked to it. But in our case we already have a robust unorganised sector and to top that, the mall rentals were fancy - it seemed like it was meant for the upper class but they never shopped there in the first place.

So the artificial bubble that it created had to burst at some point of time - and the reason as i have stated is the high rentals and premium pricing of the products. Instead a mall should have been a conglomerate of our good ol mom and pop stores in a better retailing atmosphere. But, Alas...


By Jaygopal Raghavan, Marketing Manager, Landmark Group  | 09 04 2010 15:20:35 +0000
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becoz india is really agricultural country yaar because as retaling increase automatically prises of product is going to increase and unemployment is gng to be maxamize.....just seee
By Anuj Agrawal, fresher, Searching for job  | 08 15 2010 10:11:21 +0000
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Ms Namrata,

Reliance Mart, Subhiksha, Easy Day are not more than big kirana Store.

Moreover these kirana store also have all record some way better then record cooked by professionals.

To understand this person needs to come on ground. Local market is buyers market, relation based market whereas malls and marts are sellers market and inhuman market. More over malls and marts are non service oriented market. They are least bothered about after sales service, customer relationship etc.

What ever model we require for India, we should not leave local market unattended. I know i am talking against the people sitting in MNCs and AC offices but its a fact.

 

 

 

 

 

 

 


By Vikram Gaur, State - Convener (IT), Haryana, Bharatiya Janata Party  | 08 12 2010 16:22:33 +0000
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