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How safe is outsourcing? after this terror attack

Created by : Bharat Satija, Asst. Manager/Manager -(NonTechnical), General Electric  | 11 30 2008 13:34:09 +0000
Industry : ITES / BPO / Customer ServiceFunctional Area : Outsourcing(Operations)
Keywords : Outsourcing Safe Terror Attack Identity Threat Data Back
Activity:  277 views;  last activity : 07 06 2010 20:18:09 +0000
large global firm runs its trading desk out of Mumbai. Bookings for a leading airline are happening out of another office in a neighbouring city, while the telecom infrastructure of an overseas operator is being remotely monitored from another location in the country.
  
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It is ver much unsafe, so proper precautions has to be in place, well In this kind of Crisis, we  need to keep BCP in place, Business Contunuity plan, which plays a crucial role for any organisation, as Mr Bharat said its a wake up call,,,data centres, It would be an additional cost for the companies to establish additional Back up,,
By Venkatesh Rao, Asst. Manager/Manager -(NonTechnical), Genpact  | 11 30 2008 13:51:33 +0000
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 What can I say,,yes its a wake up call,,,Terror attack on any of these sites can have significant implications for corporations in the US and other parts of the developed world as India emerges as the world’s back-office .
For instance, if a trade is not squared off on time, the firm will have to carry higher liabilities. Wednesday’s attack raises questions about the vulnerability of these locations to terror threats and the preparedness of firms and authorities to tackle them.
By Bharat Satija, Asst. Manager/Manager -(NonTechnical), General Electric  | 11 30 2008 13:38:11 +0000
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The terrorist attack on the country’s financial capital has not impacted the services rendered by outsourcing firms as work at their delivery centres- located at least 30 km from the epicentre of the crisis- continues unhindered,,, for example Most IT & BPO companies have their delivery centres in places such as Mahape, Malad and Andheri which are in the suburbs of Mumbai. This terrorist attack was largely focused on the Southern part of Mumbai. Moreover, local trains – which are considered to be the lifeline of the city - were largely unaffected by the stand off between terrorists and the security establishment. Though people were apprehensive of using public transport, employee turnout was quite high.
By Sanjay Gupta, Asst. Manager/Manager -(NonTechnical), Genpact  | 11 30 2008 14:04:12 +0000
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It’s about outsourcing to India OR to anywhere else in the world.
The quality of the resources available in India is top notch, the prices are very reasonable and are very low compared to any other country.The ROI obviously is the best. India has unmatched potential and the outsourcing capabilities are not yet tapped.India today is capable of increasing its outsourcing capacity many times more than its current capacity. In India the quality and the quantity of resources for out sourcing is the best and unmatched any where in the word
The attacks were very disturbing and meant for creating unrest.
India is a vast country, a couple of bombings here and there cant actually disturb the peace and harmony in India.
By Niranjan Padmanabhan, Asst. Manager/Manager -(NonTechnical), IBM-Daksh  | 11 30 2008 14:00:02 +0000
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