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Topic : SAP alternatives: Fact or fiction?
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SAP CRM

 

SAP CRM Vs Siebel CRM

Created by : Maneesh Jain, Business Analyst, Oracle  | 08 19 2008 02:54:51 +0000
Industry : IT ProductsFunctional Area : Application Software(Technology)
Keywords : SIEBEL CRM Sap CRM
Activity:  2495 views;  last activity : 09 14 2010 09:44:30 +0000
CRM is a business strategy for any company. Even the smallest and most basic of companies, with little to a great deal of expensive technology are required to implement and support CRM strategies effectively. Companies are now faced with how to choose the best CRM suppliers and applications.Lets discuss where SAP CRM is lacking and gaining compared to the market leader Siebel
  
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Siebel CRM Vs SAP CRM
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Arguments in: "SAP CRM Vs Siebel CRM"
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Jumping to conclusion is not recommended by the experts. Both solutions are equally competitive and had long history. Either Siebel or SAP CRM depends on the following:

*Size of organisation &  nature of business

*customers' expectations from an organization.

*Budget

*End users' skill set.
By Ijaz Haider Malik, Senior Eng. Dev / Incharge Soft Dev&ERP MM, PTCL  | 09 14 2010 09:44:30 +0000
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I believe that Siebel has an edge over SAP especially in industry-specific CRM functionalitywhere Siebel excels. Pharmaceuticals, telecom, high-tech manufacturing and financial services are industries where Siebel's vertical solutions have a strong and proven presence.Siebel's product development and CRM domain expertise are also one the best available
By Maneesh Jain, Business Analyst, Oracle  | 08 19 2008 02:54:51 +0000
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SAP I feel is not far behind in terms of its CRM .SAP being an experience company has a very strong customer life-cycle management process support.It also has a tight integration with its R/3 application which is one of SAP's most important strengths. The most valuable among all is its developers who have a deep knowledge and experience in the manufacturing and engineering industries
By Rakesh Kumar Mohapatra, Business Analyst, SAP  | 08 19 2008 02:57:55 +0000
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