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Idea cellular not accepting " INDIAN PASSPORT " as a ID PROOF ... what A distinct way ???

Created by : Gaurav Gupta, BDE, Stellar Information Systems Ltd.  | 01 31 2011 07:54:33 +0000
Industry : Telecom/ISPFunctional Area : Quality Management(Operations)
Keywords : customer satisfaction !!!
Activity:  391 views;  last activity : 06 18 2011 09:22:49 +0000
I was a huge fan of Idea until i bought a new prepaid sim card (no.+91-7698331235 ) in gujarat .. they asked me to have a local ID proof ,. I have PAN card, a Indian Passport , A 100% clean Driving License valid throughout India . but Still Ahmadabad Idea care says THEY DON'T RECOGNIZE OTHER PROOF RATHER THAN ANY "LOCAL OR GUJARATI Identity Proof" Are n't they Indian or Gujarat is Not a part of Our India, This a really Unbelievable situation in here ........... Shame on You Idea ........ you r loosing a huge no . of Loyal customers here ....
 
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That is absurd....if they are not recognizing the Passport, DL, or PAN card and recognizing only the Gujrat voter ID its a disgrace...shame on their part....its utter nonsense...
By Radha Sundaram, Sales/BD Manager, Bharti Airtel  02 01 2011 13:18:21 +0000
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Here in Andhrapradesh, those said proofs are being accepted by Idea....But if the case is true, then really it is a shame kind of thing being done by Idea to every Indian..
By venugopalraju , Assistant Systems Engineer-Trainee, TCS  | 02 01 2011 16:52:53 +0000
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Don't feel alone or that it only happens in India. I recently returned to South Africa (Am South African) after a few years overseas. My SA id was expired but MTN Cellular also would not accept my SA passport (valid) as proof of identification. If a valid passport does not serve as valid id in one's own country it's a sad day indeed.
By Vincent Churchill, Director on Board, Middle Eastern Trade Ltd.  | 02 01 2011 14:28:37 +0000
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I support You..!!
By MIRZA KASHIF BAIG, RF Engineer, Alcatel-Lucent, Bangalore  | 02 01 2011 14:14:39 +0000
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Good networks, good genuine customer care, now a days is only an "Idea" Sirji!
By Anantha Shayana. D, CTO/CIO, RAYSITI  | 02 01 2011 13:56:44 +0000
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I think the zeal of employees reflect badly on corporate image! Such employees should be fired! Idea is not supposed to be like that, as far as I am aware.... The commercials are always so clean,and open... Get the Idea!
By viren K, CEO/MD/Director anglo african enterprises  | 02 01 2011 13:48:36 +0000
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What an idea Sir ji!
By SHRIKANT MANOHAR DANKE, Project Manager, Phadnis Infrastructur Ltd  | 02 01 2011 13:37:00 +0000
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absolutly wrong
By Gaurav Gupta, BDE, Stellar Information Systems Ltd.  | 01 31 2011 08:24:53 +0000
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I was a huge fan of Idea until i bought a new prepaid sim card (no.+91-7698331235 ) in gujarat .. they asked me to have a local ID proof ,. I have PAN card, a Indian Passport , A 100% clean Driving License valid throughout India . but Still...
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