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Created by : naveen shrivastava, B.Tech/B.E. student, Bansal College Of Engineering Mandideep Bhopal  | 04 01 2010 14:22:39 +0000
Industry : ITES / BPO / Customer ServiceFunctional Area : Business Processes(Operations)
Activity:  35162 views;  last activity : 01 02 2014 19:46:45 +0000

about career in bpo how can it help to engineering students....does their experience is counted in another industries

 
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Hey We are all think BPO means callcenter, not at all,, think differenly there are lots of lots in BPO for example technical supportor, Techication, Infrasture ITES and so on,, If BE students can chosse Technical supportor and infrasture maintance LAN WAN and so on,,, its better position,,, Thank you
By Praveenkumar V, Process Executive, Infosys  06 17 2010 14:24:49 +0000
 
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Naveen good debate, hope this discussion will help students to come out of their confusion.  

In my point of view I think its not their cup of coffee. There is no link for what they have studied for four yrs, then what is the use of doing it. But if you take a survey almost half of the people who work in BPO's are engineering students. The reason being they don't have lot of openings. So the students should not prefer BPO's after their completion of the course.

:)   


By Leena Pawar, Tech Architect, IT Infotech  04 05 2010 10:18:15 +0000
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as per situation, we don't have any colleges providing practical knowledge about the subjects we have , they don't even have models to show us and every body want's to be engineer,only theory is there so we don't even seen thing in our life before so far what we are giving that much of fees in our colleges to just repeat the theory like parrotes , do the job which also gives you some money ,where you gonna take your experiance far away from your home after that one day we all gonna die so do what you wanna do first do hard work no matter what is the field education = buissness,racism = no patience
By ravijotsidhu , B.Tech/B.E. student, doaba group of colleges  | 01 02 2014 19:46:43 +0000
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BPO dosent means only call centers, it has many streams. Are ppl getting in to pursue engineering with the right intentions or just wanna enjoy the campus life. Ppl getting into engineering must re think again
By Anil Ghawdker, executive, Horozion  | 11 27 2013 06:30:11 +0000
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It is a misconception that BPO is only a call center. There are end number of work for the Engineers, as already mentioned by Praveen Kumar.

It is an well paid job and the engineers will learn a lot in due process hence i am of the opinion that BPO is a good opportunity for any engineering graduate.


By Rathin Deb, Advisor and retail consultant, currently as Branch Manager, Tower Infotech Ltd  | 08 17 2013 05:49:48 +0000
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in recession time...v hve 2 do job wid handsum salary..n only bpo/kpo can do it..m fromm middle class family n my dad got retire..he spent almost 4 lacks on me.. nw i hv to do sumthnig coz it almost a year complete bt i couldnt get job so i hv to shift..n dey give sat sun off do i can further study too


By Farhan Kazi, B.Tech/B.E. student, Saint Annes School  | 08 17 2013 05:08:39 +0000
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Is BPO call center? I have worked for top notch BPO @ Enterprise Process, engineers 'b-tech' too had tough time working in the same environment.

At technical BPO I dealt with technology and people, their concern, query, fear, lack of understanding, misconception, etc. Each and every call is a, learning experience, avenue for developing new skill, dynamic, instant that creates a continuous learning curve. The beauty is the transactions are, over voice I did not see them. If I don’t listen I pay, If caller does not listen caller pays; the whole proceeding gets recorded its like a thrill of flying a F-16 or Sukhoi MK without the “g” only on voice, sitting comfortably.

The ability to listen and speak accordingly makes a great difference, being present, it’s a powerful skill. Makes sense spend a year at tech BPO.

I am not an Engineer, I have a question; is engineering all about designing a better nut or super NUT? A techno Geek?

I disagree Leena, Looking at BPO as a springboard? Have clear expectation.

Genuine observation rather naturally Lecturer's need to know little more then students    


By Joydeep Dasgupta, Business Development, New Horizon  | 01 13 2013 04:54:58 +0000
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@Sooraj Hareendram. You said it yourself pal. An Engineer's top priority ethic is to give the world something new to work with, which also means the Engineer must deliver to the world's expectation. What good is an Engineer's Product if the society doesn't know how and why to use the product? Don't you think its and Engineer's ethic to be responsible for that also?? It doesn't matter, cause I think so.


By Bala Subramani, B.Tech/B.E. student, College Of Engg , Anna University, Guindy  | 01 13 2013 04:19:31 +0000
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@Anantha Shayana BPO's are for people with 'skills to Engineer another fellow-mate'. It might sound odd, but we're actually Engineering a person by updating and upgrading him/her with today's technology and its handiness.

Don't you think your lecturer needs to know something more than you to lecture you?

That's what we are buddy. 


By Bala Subramani, B.Tech/B.E. student, College Of Engg , Anna University, Guindy  | 01 13 2013 04:19:13 +0000
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are toh bhaiya kb tak ghar pe baithe rahe. b.tech walo k lye toh aj kl job hi nahi hai.
By Pankaj Sharma, B.Tech/B.E. student, Ajmer Institute of Technology  | 10 20 2012 15:29:31 +0000
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i agree
By Pankaj Sharma, B.Tech/B.E. student, Ajmer Institute of Technology  | 10 20 2012 15:21:27 +0000
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yes....students who have passed out with BE\B TECH can obviously can chosen out Bpo \Kpo related works..why means India is the one country which having the lots and lots of job opportunities in all kinds of things....and most probably why i am suggesting to people to choose even BPO means,,,,nowadays in our country having lots of the engineering colleges...in past if we studied BE means,,tat was the big thing,,but in present that is like as usual thing....reason for plenty of engineering colleges available..so only...k just think once in an average every year strength of students passed out is above 10 lacks..so India is a developing country only...so is it possible all students can have their jobs in IT.we have around 500 IT here.can you give any assurance for that...because most no.of.people's don't have that kind of ability...so only whatever it maybe just utilize the things and be a top in that...so we welcome all things......


By Dinesh Kumar, Posting Analyst, DIS(Dell International Services)  | 10 07 2012 11:06:41 +0000
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Most of the people working in a BPO will be youngsters and they consider it as just a job to earn money at the initial stage. But it can be chosen as a career to if you have an interest in the work you do. Not only BPO, you must chose a career where you have an interest. Then you will enjoy your work. Regards, Edu Ahead. Bangalore. http://www.eduahead.com
By Edu Head, CEO/MD/Director, Orbinet Technologies  | 09 13 2012 04:47:43 +0000
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I would like to say that BPO is most leading sector in India if you see the statistics of 2011 Indian BPO market generated the revenue of $59billion that is 51% of offshore marketing all over the world. Now the discussion is if BPO is a good career for btech students , yes of course BPO has an employment on Technical services (tech support) and there are a lot of opportunities to improve with that.
By daniejomes , CEO, Pioneer  | 09 05 2012 10:32:04 +0000
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Joydeep good observations and to the point I am in agreement with your point of view.


By Rathin Deb, Advisor and retail consultant, currently as Branch Manager, Tower Infotech Ltd  | 02 17 2011 13:18:18 +0000
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Hello Naveen, Experience at BPO cannot be counted at all. Then what is the use of working there if ur experience is not counted.
By pradhnya meshram, Sales & Marketing  | 02 16 2011 23:08:22 +0000
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no way we have done a hard work for 4 years and we just end up into utilising that knowledge no where that is the most uncool thing that a person can do in his life.but for the time pass u can try this call centre but it cant be urs primary job
By Abhinav Singh, B.Tech/B.E. student, bharat institue of technology,meerut  | 02 15 2011 17:30:04 +0000
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We are categorizing and here is the difference. For example, a Mechanical Graduate is also observed in a software company where his expertise is kept at bay. The whole education system in India is ridiculous so, it should be more of a vocational and practical approach rather than monetary approach.
By konkan SINGHA, business DEVELOPMENT, SpeechWareNet  | 02 15 2011 10:49:05 +0000
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B.E / B.Tech students should focus on their domain expertise, nurture their talent in the specific domain, either master the subject, or get inducted in analogous areas in the corporates or the PSUs. They should be the beacon lights for the future generation, show them the path of perseverance. You have worked hard to get the degree - so many children yearn for obtaining the degree, but get carried away mid-way! Do not allow your hard-earned education wasted in BPO segments. You develop an aptitude to innovate, simplify implements for the benefit of common man, earn in the process!
By S. Muralidharan, Executive Director, Knowledge Foundation & Campus Around the Corner  | 02 15 2011 10:43:49 +0000
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generally for bpo work enginerring qualification is not needed,if the person is interested in bpo work it upto there wish.

Lot of technical positions is available in bpo sector


By Shankar , CEO/MD/Director, Infosearch bpo Services  | 02 15 2011 09:40:42 +0000
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i agree with Saud,the under-employment is a compromising  situation and it spoils both organization and the employees.


By Mohammad Bakhsh, Consultant(Civil), Rail Vikas Nigam Limited  | 06 17 2010 11:25:03 +0000
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BPO is not good for B.Tech passouts if they think of taking calls for the rest of the life. But if you think of Growth, Yes it gives you many growth opportunities which looks more challenging than a software professional has.
By Henry Thathapudi, SeniorTechnical Associate, Dell International Services  | 06 17 2010 10:49:53 +0000
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esponsibilities:identifying, developing and leading high end sourcing initiative Designing, developing and managing complex RFIs and RFPs Catogory/sub Cetegory profiling, supplier and cetegory market research and analysis, and sourcing analytics Supplier identification, qualification and assessment
By ravindra shrivastava, Information Systems(MIS)-Manager, iifs pvt ltd  | 04 10 2010 10:24:02 +0000
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Engineers are technically skilled manpower, What do you get at KPO BPO the technical centers like Dell Microsoft hp IBM, cisco, you get international training international customers, you are in the frontiers of technology high pay lifestyle professionalism of high order, international standards hands on capability, master in your subject.

At 22 23 grave yard shift shouldn't trouble, spending a year or so is a big capability boost. Companies who question Bpo KPO experience or don't consider it as experience, my advice better avoid.  

 

Best regards.

 


By Joydeep Dasgupta, Business Development, New Horizon  | 04 05 2010 16:04:06 +0000
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Okay... Let me answer this question by asking another question. Why does an engg graduate would like to go for a BPO/KPO enggagment. 1) could be he wanna startup his/her own org. [now this would be extremely remote & can't be generalized] 2) he/she is passionate about a BPO/KPO career [again highly unlikely to be generalized else why would he/she do engg.] 3) he/she don't get any other job offer [unfortunately which seems a probably cause, at least in the past year].
Now if the third option is true, then what options do a student have.... a) wait for right opportunity [but for how long] b) some people end up being lecturars [but not all can be accommodated] c) start-up own business [not everyone can do that] d) prepare for higher education....
Now here lies my point.... if say any student want to prepare for higher education [technical/managerial] then a BPO/KPO job would give him/her some financial assistance as well as exposure to outside/corporate would. I know this experience might not count at most of the places but it might give us some good hard lessons of life which we might not lean during the course of our studies...being an optimist ,the point that I want to convey is that take this situation/BPO job as an opportunity to think bigger and achieve higher in life... always remember that sitting idle at home would not solve any purpose.
Hence, take up this BPO/KPO job and aim higher. Don't let the clock , calender and circumstances dictate terms to you, remember that when you think that you have exhausted all possibilities, then its time to think again.


By Vinay Mudgil, Sr. Application Developer, Computer Sciences Corporation  | 04 05 2010 12:06:36 +0000
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The major and most important requirement to join a BPO or KPO or call center is communication skills. The reason I say communication skills is as most of the BPO, KPO and call center are either of US or UK or EMEA region.

So we need to have good command on English and needs to speak neutral English which can be understandable.

However, the company which selects you will also provide you training on the same, yet you need to know the basic.

Some of the companies are recruiting B-Tech. However, now the trend is different as some of the BPO companies are not considering B-Tech candidate for certain profile.

BPO = Business Process Outsourced
KPO = Knowledge Process Outsourced
Call Centre = Is of two types Inbound (where Calls come) & Outbound (Need make Calls to customer)


By ravindra shrivastava, Information Systems(MIS)-Manager, iifs pvt ltd  | 04 05 2010 11:46:13 +0000
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BPO/KPO is not just for college passouts/graduates. This is not just about the good fluence english speaking. It is more than what we all think.

In BPO/KPO, one has lots of opportunity to learn people, people management, process management, process improvement using his/her technical skills and climb the ladder fast with firm holding. ITeS BPO/KPO needs good technical people who understand the technology better and can control better. Here one has opportunity to apply his/her thoughts inline with organisational goals and personal ambitions.


By Atul Kumar, `Confidential, Confidential  | 04 05 2010 11:17:35 +0000
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BPO is certainly not for all engineers and i dont say that with contempt or elitism.But if some one has the  people skills,patience and communication skills and most importantly the passion for BPO as a career then why not?

Unfortunately in India,BPO's are filled with people who dont necessarily like what they do but end up doing it to make ends meet .With this approach any career wil be become a hell-hole.

Cheers


By Saud Rehman, Senior Embedded Software Engineer  | 04 05 2010 10:42:56 +0000
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One BE degree holder should not be allowed to work in BPO jobs.
By R N Bhattacharyya, Freelancer, Freelancer  | 11 27 2013 06:57:40 +0000
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In general most of the IT clien facing job is BPO job, but going deep the profile matters. A job which can help you to boost your career in near future is good for Btech candidates. The job that can help you learn something and can help you to sustain in the industry for long term is healthy.
By Jayesh Raman, Tech Architect, WIL  | 11 13 2013 11:04:33 +0000
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In general most of the IT clien facing job is BPO job, but going deep the profile matters. A job which can help you to boost your career in near future is good for Btech candidates. The job that can help you learn something and can help you to sustain in the industry for long term is healthy.
By Jayesh Raman, Tech Architect, WIL  | 11 13 2013 11:04:28 +0000
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Engineer wants to solve problem,with engineering mind & onhand exp.not like that somebody already given answer we should read the answer.
By Ashok raja, Sr.Engineer-Instrumentation, Aireff do tex  | 01 13 2013 12:30:22 +0000
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i agree
By Pankaj Sharma, B.Tech/B.E. student, Ajmer Institute of Technology  | 10 20 2012 15:26:51 +0000
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Unless Engineers who have completed BE / B.Tech wish to pursue career in Management / Technical Support for IT BPOs, Engineers are definitely an "Over-Kill" for BPO requirements.
By Nikhil Lele, Business Unit Head - RPO, Hexagon Executive Search Pvt. Ltd.  | 09 06 2012 10:11:55 +0000
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Leena I tend to agree with you on the subject.


By Rathin Deb, Advisor and retail consultant, currently as Branch Manager, Tower Infotech Ltd  | 09 06 2012 06:53:02 +0000
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yes manmohan sing,i totally agree with u but at time by reasons like private colleges nd other things,many student can't get right platform for carrier....nd choose BPO for exp. or other.....
By Bal Krishna Upadhyay, Sr. Software Developer, Taction Software Pvt Ltd  | 02 17 2011 16:58:32 +0000
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Engineers are meant to do something innovative for this world and people....these should leave BPO sector for B.A and B.Sc...
By manmohan singh, B.Tech/B.E. student, Gurukul Institute of Engineering and Technology  | 02 17 2011 15:23:15 +0000
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i dont think,one enters the engineering field with a dream to clarify peoples doubts or to guide them from their misconceptions or to negate their lack of understanding!!! engineering is about creating a new world,a better place!!! engineers develop new technologies on which people may have doubts upon!!! but sitting in an A/C office with all the luxuries around ....clearing doubts of people on technologies (which ur fellow class mate may have invented)...ITS SO NOT YOU!!! So according to me BPO is not a good option for an engineering student!!!
By Sooraj Hareendran, B.Tech/B.E. student, Calicut University Institute of Engineering and Technology  | 02 16 2011 19:18:50 +0000
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but most of the jobs being done by the engineers are not belonging to their own domain
By vikram koduri, B.Tech/B.E. student, RAJEEV GANDGHI MEMORIAL COLLEGA OF ENGINEERING AND TECHNOLOGY  | 02 16 2011 17:42:19 +0000
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no i dont think BPO is career for engineers
By Jasmin Pawar, HR Manager, HR GLOBE CONSULTING  | 02 15 2011 18:47:13 +0000
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Nothing to say here! BPOs are for people with people skills! Not for engineers who have spent 4 damned years in Engg, written an internal every week, taken a test every month, and cleared all subjects every four months! Nope wrong decision! There are jobs in the same cadre and India needs engineers. Yes it's difficult to find Jobs, but I assure you they exist. Not the elite 3.25lac per annum jobs but, hey we need to start somewhere. My advise to aspiring engineers, start somewhere, get the experience certificate, move towards better prospects- but don't ditch your present company. Talk to them about your promotions and increments. If the higher ups are considerate and "eligible" enough, then they will surely heed to your needs! Good point Leena! Thumbs up. Cheers and Thanks for referring @Joydeep!


By Anantha Shayana. D, CTO/CIO, RAYSITI  | 02 15 2011 17:22:42 +0000
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In BPO engineers do not get appropriate exposer and experience of practical aspects.practical espects are more important as you learn the application process during education , but practical life teaches you problems and there way out or solutions.


By rakeshbhatnagar , GM Projects., wig brothers india pvt.ltd.  | 02 15 2011 15:49:11 +0000
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no not at all, engineering will is totally different than BPO. so engineering student should be in core or specialize field. some one in past said that engineering makes u innovative.
By Nirav Patel, Mechanical package engineer, Dresser-Rand  | 02 15 2011 14:10:59 +0000
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Engineering is concerned with the design, bulding, and use of engines, machines, structures, circuits, softwares,or the practical application of scientific ideas or principles. An engineer is made as a skillful contriver to control or maintain all of these. Now we just need to think what's BPO is meant for. As an engineering student , i haven't much info about it. But i want to say that an engineer should do engineering.
By Muhammed jabir rifai, Graduate in Mechanical Engineering  | 02 15 2011 13:21:12 +0000
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If BPO is the career path for students after engineering, they don't have to study so much. I think the degree gained after working really hard for 4 years will lose its value.There is no link between knowledge gained and work performed.


By Reethu R, Business Development Executive, Tritium consulting pvt ltd  | 06 17 2010 09:11:44 +0000
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I do not think, any BE/B.Tech would like to think also to join any BPO jobs untill they are completly frustrated to have a suitable job.
By R N Bhattacharyya, Freelancer, Freelancer  | 06 17 2010 07:32:52 +0000
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No, BPO is not for all Engineers, Students should have clarity on what they are doing and what they will be doing after completing their UG. They should understand the importance of Engineering and the branch there are pursuing and then accordingly choose the career in respective fields. ITES, BPO & KPO are also once choice for set of engineering groups but not for all. 


By Greeshma Reddy, Regional Marketing Manager, eInflexion Pte Ltd  | 06 17 2010 07:04:34 +0000
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Business process outsourcing (BPO) is a form of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain.[1]. In the contemporary context, it is primarily used to refer to the outsourcing of services.

BPO is typically categorized into back office outsourcing - which includes internal business functions such as human resources or finance and accounting, and front office outsourcing - which includes customer-related services such as contact center services.

BPO that is contracted outside a company's country is called offshore outsourcing. BPO that is contracted to a company's neighboring (or nearby) country is called nearshore outsourcing.

AND

BE/B.TECH is-

The Bachelor of Technology (commonly abbreviated as B.Tech. or B.Tech.(Hons)) is an undergraduate academic degree conferred after completion of a three or four year program of studies at an accredited university or accredited university-level institution. The degree is conferred in the Commonwealth of Nations, Republic of Ireland, the United States, Canada, South Africa, Nigeria and elsewhere.

In general, the degree is awarded to those who have undertaken a Bachelor of Science degree program which is additionally supplemented by either occupational placements (e.g., supervised practica or internships) or practice-based classroom courses. Due to these requirements, the degree normally takes at least four years.

So I think BPO is not good career for BE/B.TECH students.


By Dharmendra Singh., Sales Executive/Investment Advisor, Reliance Communication  | 04 07 2010 07:47:06 +0000
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of course not.. a engineering degree has lot to offer..but if somebody is really passionate about BPO sector then he has to take some management degree then join BPO but again question comes that where will the engineering degree will help?? Where the four years of hard work will go .. Electronics lab, machine lab, Microprocessor lab, etc etc  and I think you need to have a different mind map for doing the BPO job and engineering degree doesn't give that


By Pradeep K. Pant, Software Architect, Perl hacker at Wokana Technologies Pvt Ltd.  | 04 07 2010 04:56:01 +0000
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Being an engineering graduate, I have always aspired for IT domain and would support the fact that BPO industry demands more customer service oriented people who have basic technical skills, open to shifts, and ofcourse good communication skills. One could rarely find use of technical knowledge in BPO sector as it could be support for printers, computer hardwares or software problems or for some telecom domain. But also depends on the process a person is hired for. For example: SAP implemented at one company may outsource the administration part to a BPO which might require technical skills upto that level but not in terms of software development. In my opinion BPOs are not good option to be explored in terms of growth opportunity.


By Rajiv Shekhar Bhandari, Presales & Business Development (U.S.), Magic Software Pvt. Ltd.  | 04 06 2010 10:46:04 +0000
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Naveen Good debate, my point of view no it not the place  for BE and B tech students as job responsibility is entirely different from what they study in four years.


By Ashutosh Shrivastava, IT Executive, Dr Batras' Postive Health Clinics Pvt Ltd.  | 04 06 2010 03:05:20 +0000
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Engineers working in BPO is wastage of talent. They should put their 4 year technical learning in some technology centric work. Most of them are aware of this fact and they use this BPO job as a support while they are searching for job in some technology company. Their should be some check on this as techies are taking some ones job which they anyways want to quit. 


By Harsh Gautam, Software Developer, Infosys Technologies  | 04 05 2010 18:07:58 +0000
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Definitely not. Using an Engineer for Business Process Outsourcing other than for Engineering Process Outsorcing is real waste.


By P. Abraham Paul, MD FCOMNET  | 04 05 2010 16:40:06 +0000
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BPO should me the last option for Engineering student.Students must focus on their domains and choose career in their respective fields.


By RAJEEV KUMAR, Software Developer, NETPROPHETS CYBERWORKS PVT. LTD.  | 04 05 2010 14:57:45 +0000
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Not at all, how it could be an engineer work as a tele - supporter, but yes it’s right.

Who is responsible for this, parents or the students, I think none of them, because some times the situation comes like this and they have to get mould according to that, which is not fair with life/career/study. Apart from this many are there who work for money who don’t know the value of Engineering.


By Mohammed Abdul Bari, Network Support Engineer@ETISALAT, Dubai  | 04 05 2010 14:07:41 +0000
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and again I agree with Leena. esp:

"So the students should not prefer BPO's after their completion of the course."

Naveen, I find you are a  BE student, and this is the dillema all of us face with Job oppurtunities low, this is like the best option. But dont join a BPO just like that. Try to realize what you are  good at. 

Ill give you few situations

If you are a good talker and have that selling aspect in you - try out sales.
If you are good with people and convincing and consoling-  Public relations
If you like helping people, try an NGO before a BPO.

Hope you guys get wht Im saying.
Identifying your true ability is whats important. Sadly in BE noone teaches interpersonal skills - u need to figure this for your slef. So dont run cause everyone running., Take a step back focus on your golas and then indulge.


By Ravelino Dsouza, Editorial Speciailst, Hostway  | 04 05 2010 13:52:16 +0000
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Career in BPO is not good for B.E./B.Tech Graduates. They should make their career in their respective fields only because the experience in Engineering field will help them in future not the experience gained in BPO.

No Matter they get lesser pay in Engineering than in BPO Jobs, but for the stable career they should choose engineering job only...

Once they get sufficient experience in engineering field, the growth ( salary wise and designation wise) is straight...!!!


By Fahim H. Sayed, Cluster Team Lead - BSS, Nokia Siemens Networks Ltd.  | 04 05 2010 13:46:57 +0000
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After completion B.E in specific dept going to  BPO as a career is wrong, as profession student going to BPO/KPO not technical career path, off coures after completion B.E our mind set is to go job only.1st step should be good one becoz we want to travel a long in our career, after some time we should not  feel that we are not in technical domain.


By Ashok raja, Sr.Engineer-Instrumentation, Aireff do tex  | 04 05 2010 13:38:56 +0000
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BPO is a very bad choice for B.Tech students. Engineering graduates should avoid getting into BPO/Call center jobs. During the BPO boom, many B.Tech students got into BPO's, but they should take up training in places like NIIT and get a career in IT companies.


By Anand P, Project Manager, Centillium India  | 04 05 2010 13:29:51 +0000
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BPO and KPO is not meant for Techie guys.
It's more into the management of the resources with limited technology and
restricted development (in relation to technology,)
It best suits for the managers and sales people.



By Pradeep Pantula, Sr. Software Engineer  | 04 05 2010 12:16:14 +0000
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Yup You Are Right...


By Sunil Pardeshi, US IT Recruiter, Silverlink Technologies  | 04 05 2010 12:14:33 +0000
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Yes, after all BPO/KPO operations are more to do with fluency and people's skills, for which any graduate with these skills can be utilised.  For a trained Techie. on the whole the job could be boring and may be stagnant in the long run.


By M. Prabhakar Rao, Green Consultant: Green Buildings, LEED Certifications, GreenGuard, Energy Star, GreenCo Certifications, Energy Audits  | 04 05 2010 10:52:02 +0000
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i dont think bpo's experience is counted any where

 


By naveen shrivastava, B.Tech/B.E. student, Bansal College Of Engineering Mandideep Bhopal  | 04 01 2010 14:22:39 +0000
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