The management science provides a body of knowledge The art of management deals with the application of skills & efforts The former is a theory and the later is a practice. Hence one should know both. Without knowing the basics in a particular field [ the theory ] one cannot perform [ the practice] If an individual performs both[ theory & practice] it will become a profession. Therefore management can be called as PROFESSION or It is a TRINITY. For an example, a doctor knows the medical science and he cannot prescribe medicines to his patient without knowing the medical science comprises of combination of formula. Here knowing the medicine with various combination of formula is Science, the prescription to his patient is Art and when he performs both it is Profession. Similarly in the case of a lawyer, knowing the laws is science, the argument in the court with the help of laws for his client is art, and when he performs both it is his Profession.
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NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd
| 02 28 2010 18:25:40 +0000
Common sense is also required in marketing. But up to what extent it will be helpful? At one or two occasions common sense can strike. It needs to decide what, when and how. Considering the rapid development in business, technology in products and technical know-how, one must be well equipped with all knowledge and developments. To gain knowledge over a particular field/subject one needs to study, analyze, and appraise the factors / activities pertinent to the field or subject. The logic of events and complexities of business have made the businessmen to search for a theory of management that would help them to keep pace with the progress of time. The empirical knowledge and traditional skills are found to be of no helpful under the present situations dominated by developments in all areas of business, whether commercially or technically [factory promotion, production, marketing, finance, logistic, formation of channels distribution, advertisement and sales promotions, and Aadministration] Hence it is paved way for the emergence of a thorough analysis of management process. Consequently, the principles of management and techniques to execute have been emerged. So management is a new and growing science. What is science; it is a systematized study, analysis, and experiment. As management principles are established by analytical study, research, and experimentation, they provide sound guides to managerial actions. Instead of relying upon the vague fund of knowledge called ‘common sense, and making change or intuitive decisions, the business organization can base its decisions on sound footing for solving many business problems. The development of management principles has made it possible to arrange for scientific training for its personnel to meet the ever growing demands and also facilitates further research and scientific approach to problems in all fields connected to the business organization. - In other words, the management science provides a body of principles or laws for guidance in the solution of specific management problems and in the objective evolution of results. The art of management deals with the application of skills and efforts for producing desirable results or situation in specific cases. The art of management, to be effective, must be grounded in the knowledge of principles.
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NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd
| 02 16 2010 18:07:40 +0000
yes in my point of view marketing is the science because it follows the innovation theory.
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rahul pandey, MBA/PGDM student, m.p.e.c.kanpur
| 02 14 2010 02:53:33 +0000
I am completely with Mr. Raut!! Anything that needs R&D, planning and ideation is a science. But when these intagibles need the reinforcement of a measure in terms of quantified deliverables, it is an art. Salesmen are 'bol bachans' Sir... :)) You have one entity called Marketing that has the hygiene of being universal in terms of its definition and description. IDeating or conceptualising is a science but to get the idea to pay is an art. Thanks for the referral Sir :)
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Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group
| 02 06 2010 13:39:41 +0000
Hello All of you, Thanks for the enthusiastic participation. I hope you will invite your fellow professionals to air their views to make the debate more lively and meaningful. I think you should read the argument carefully. The reason I consider Marketing as a science is that we are, by what ever means - intuition, market research, experience, or even the toss of a coin, are expected to deliver predictable results. At the end we choose between options -A or B or C. We apply some measure to make this choice. If that be the case it can very well be subject to normative evaluations. The fact that we don't do it is what makes it unpredictable. To those who argue that it is an art, I support you to the extent that creation of the options (Strategy and Communications) is an art). It needs insights, leaps of imaginations to thread the un-threaded path, courage of conviction and an over and above a passion for creation. But once this is done the choice is definitely normative - probabilities of success, anticipated response, value of deliverables etc. Hence, I have opted for predictable without any offense to the art involved. The difference is if I may say so, the difference between a creative director and an artist. QED????
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vijay raut, CEO/MD/Director, Synergy Marketing Advisory Services
| 02 04 2010 04:00:49 +0000
Its a science, at the end of the day my manager takes a scientific calculator and calculates whether I reached the target for that month or not. Jokes apart, if you are talking about Marketing a Product or Service for a profit making (or intends to make profit) organization, then its a Science. Because the motive is profit making you promote (lie) it a lot. If its for Non-Profit purpose then I think you can be as artistic as possible. Someone who has no profit making motive will not iduce buyer to buy his product/service.
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Ravi , IT PMO, Cricket Communications
| 02 04 2010 01:11:06 +0000
Hi, I consider marketing as Science and outcome can be predictable to certain extent even during the deal time itself. In marketing the science involved is related to Human behaviour, nature etc. The successful marketer play with the human behaviour, nature etc and close the deal successfully. Some people may say that playing with the human nature is an art but I disgree to that because until unless you understand the scientific reasons for the human nature / behaviour then you can not bring the role of your art in the deal. As per me the artist can act in a similar fashion until unless he / she understand the science involed in it. Let us take a example of LCD Television. To my mind the TV companies are plying with the Human behaviour of desire for the best and showoff. If you see the 32 inch LCD prices are placed at a level [around 25000-30000/-] so as it fullfill the human desire to get the best [i.e. such people can replace their old TV with LCD]. There is another segment who have tendency to showoff and would like to differenciate from others at the same time their affordability is higher. For the same reason the prices of LCD TV over 40 inch is kept at premium. So currently the TV companies are applying this human science and made their marketing strategy accordingly. Soon when the LED TV will be pouplar then the cost of 40 inch and above LCD will be made available to the people who desire to have best as there will be LED TV for the people who want to showoff. So I consider it as science. Regards Praveen varma 91-9324289504
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Praveen varma, Sr Manager, Reliance Industries
| 02 03 2010 14:52:24 +0000
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For arriveing at some decessions, plan, forecust Marketing people take the help of "Statistics" - statistics is a Science. And 'marketing' ... ? You guess the answer.
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ASOKE KUSARI, Domestic Private Banking-Executive/Manager, A large leading PSU Bank - India
| 02 28 2010 17:29:59 +0000
Marketing is an art, the reason is when we do advertisement, by the same company and for the same product, to different community, different approach is needed. Here we have to understand not only the community where the marketing has to be done but at the same time understand the product, which is marketed. Strategies have to be made and changed at the spur of the moment according to the client sitting in front of you. The same strategy might not be applicable to two different client, and even when two different people from the same client group, this needs an art to change your approach, keeping in mind that you have to satisfy the need of both the party. To make two different people with different understanding, agree with your marketing strategy, in my opinion is an art.
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Dr Ali Ahmad, Independent Health Care Consultant, Hospital Management Consultant
| 02 18 2010 07:15:05 +0000
I think marketing is a common sense. If you believe that it’s a science, so let me give you one famous example of New Improved Coke. This product was launched by Roberto Goizueta, after lots of research work and what was the result?? It was a disaster. And if you believe that it’s an art or creativity, then let me give you some examples. I think Idea's advertisements are more creative than Airtel, Hutch and BSNL but Idea is at 4th position. I have seen lots of creative advertisements but the brand disappears after few months. So I believe that only creativity can’t sell your product you need a proper strategy. And if you look at the best product selling campaigns, you will find it very simple and to the point. I specially inspired by “Think Small” and "We're only No. 2. So we try harder." (to the point and simple). I am not against of science and art. However, to become a successful brand you need a mixture of both with proper strategy. But, How to use art and science? For that you need COMMON SENSE.
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Brand_Ad , http://brandad.wordpress.com
| 02 14 2010 00:10:49 +0000
Thanks Ms.Meena Deshmukh for the invitation to participate. In my view, management is both an art and science. Management is an activity process which involves getting the things done by other.Hence the management process deals with certain principles and techniques derived from scientific methods and research to achieve the common goals/targets of the organizations. Science is systematic study and analysis of the market trend with a view to penetrate it for the growth of the company. Science is the effort to find out or to understand how the physical world works.Therefore scientific approach is essential to perform well. Art is related to the way of doing things by the marketers with imagination, creativity and understanding the scientific methods to perform.Hence art is a process which helps to reach the customers with some sort of elements that appeals to the sense or emotion. Moreover. when marketers from both backgrounds work and think together, achievements emerge.The marketing organization must redesign and redefine the marketing approach with leveraging the philosophy of art and science.Today under the changing business environment, we are associating scientific results with artistic efforts.
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NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd
| 02 13 2010 18:04:59 +0000
Meena you are absolutely right that this is one of the grate and interesting topic and we believe in marketing is art, cause when we used to talk with our client so on that time our client is just looking to our face and activities of hands and words what we are talking with them and as per my experience this is an art to interact with client. In this position we make him convince for our product and with this art we assure him this one of the best product which we you are buying and generally we used to say him we are not selling the product, we are initiating the new relations between company and client. Here is very good example, all are used to see the movies and his act which is called the art , and that art they are selling through movies before that they were doing the marketing by critics, photographs and scandals(depends). Therefore we are strongly supporting that Marketing is ART not Science.
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Bhanu Pratap Singh, Team Head, Institutional-Sales, Hyderabad Industries Ltd.
| 02 05 2010 13:45:47 +0000
Marketing is a tool to stir the soul. Marketing itself is an art form. It cannot be learnt. it is totally instinctive. It comes with an insight, & your intuiton. Marketing is unpredictable but that is what makes it so special. Marketing is all about psychology, marketing induces confidence, it is a tool to change perception and an art to change beliefs. Marketing is to attract, induce desire, develop loyalty, and to change the way a customer thinks about any product.
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VA , AVP - Brand Management
| 02 03 2010 18:42:05 +0000
In my opinion marketing is a combination of both art and science. In agree with Mr. ponmanikandan, one side we have creative directors who thinks creatively and use the skills to market the product, usually they failed because their focus is only on the creatively alone not seeing the long term picture and then we have the scientific researchers who stand by their own numbers, never make a decision without thoroughly going through all the options. These people also make wrong decisions because they are slow in making decisions-thus competitors will get the upper hand and they fail to see the dynamic changes in the market.
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sunkara rajesh kumar, Marketing & Communications, ABC Sports
| 02 02 2010 09:52:27 +0000
It is Scientific art or an artistic science !!! Not a jugglery of words but both the things are involved but mainly art has to be acquired to excel in penetration/ propogation of Sales/Marketing. Mainly strong is communication is an art and not the science.
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suhaschandra deshpande, Marketing Associate
| 02 02 2010 09:46:32 +0000
Dear Vijay This is very interesting and it goes to the very root of the basic that whether Managment is an art or science. I'm not deviating the topic..but i can explain that, its a combination of both Science and art.. To create a market for particular product or service, we take survey about the end use of it, about the market, target population/gender/age group/income group etc ect.. this involves science..and to position the product we need skills to attract people.. we need people skills..which is an art and no instituition can teach and its purely inborn and a certain amount of experience and exposure can improve the skills as a good marketer.. This is what I believe.. Also let me know your views...
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ponmanikandan , Marketing Manager, EICS
| 02 02 2010 07:51:39 +0000
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