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Topic : Product Marketing Techniques
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Created by : vijay raut, CEO/MD/Director, Synergy Marketing Advisory Services  | 05 12 2009 04:58:26 +0000
Industry : Management & Strategy ConsultingFunctional Area : Branding(Sales & Marketing)
Activity:  3058 views;  last activity : 07 06 2010 20:18:09 +0000

Ofter I have come across this comment comments from enterpreneurs as well as people in marketing. Do you really believe that New product development and launch is a high risk gamble. Who is to blame for failures. The customer, The competition, The product development team, The sales department ..........

So is it a gamble or is it a science?

 
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It's a gamble Vs It's a science
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Mr.Devranjan I think you have misunderstood the question here what is asked if product launch is a gamble or 100% sure shot calculated outcome of a new product in the market...

It's a science when invention or development of a product is involved but as soon as it comes to the market as a launch it becomes gamble coz of uncertainties in the Consumer Behaviour due to Competition, Socio-Economic Conditions, The Government, Geographical conditions etc...

 


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  05 12 2009 13:09:28 +0000
 
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Being some what of a specialist I believe that like in any new venture there are risks involved. However, the risks of failure can be reduced by conscious adoption of a systematic approach to both development and marketing.

After being involved in over 25 brands - launch and revivel, I believe that the genes of failure are sowed within the company while the blame is laid at someone elses doorstep.


By vijay raut, CEO/MD/Director, Synergy Marketing Advisory Services  05 12 2009 04:58:26 +0000
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it just a gamble to make the new product a good start and make the substitute of other either it require or not.
By Serveshwer Verma, Sales Promotion Manager, Sanofi-aventis  | 06 07 2010 14:43:26 +0000
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Launching a new product or idea is a gamble for sure. I don't think it can be called a science because if there was a universal formula, then, there would never be a failed product. I am sure that less than 10% of new products or ideas succeed.

Sure you can do market research and statistical analysis of various kinds, but you can still NEVER be sure that the product will succeed until it is launched.

Regards,

Om Deshpande


By Om Deshpande, Business Consultant, JobsXS  | 06 07 2010 14:39:31 +0000
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launching a product if well planned then its not a gamble but a bet to be won
By amar biswas, Territory Manager - Sales, Reliance Communication  | 06 07 2010 13:53:27 +0000
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I want business with  you . please you contact with me.


By Chattu Chakrobarty, Database Architect/Designer, Hello India  | 08 12 2009 05:52:03 +0000
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Predictability of outcome is central to any scientific endeavor. Keeping this mind business ventures are usually viewed as endeavors involving both arts and science. Business in general and therefore product launch relies heavily on social constructivism of reality which is characterized by causal ambiguity. Though you can argue that product launch can have planned outcome, it is not necessarily so. Examples abound of well-planned and well-researched ventures that flopped taking down well-established businesses with them.

Though technically, product launch would be both an art and science, my experience and knowledge inclines my opinion towards it being a gamble given the ambiguity involved. Some consumer preferences from a scientific perspective can even seem irrational! I really do not think that all social behavior can be fully explained and predicted by existing scientific approaches. Ergo, until accurate predictive techniques are developed business initiatives are at best pseudo-scientific.

In this context, i wouldn't agree with the "product-launch - rocket-launch" analogy either for rockets, fortunately or unfortunately, aren't conscious beings, whereas businesses and consumers are both conscious beings. Therefore, failure can be identified with a specific cause, which may not be possible in product launches where at best post-hoc surveys can give opinion of one cross section of the society.

Really interesting debate. Thank you Mr Raut for starting this.

Also, an interesting reference: "The Growth Gamble", Andrew Campbell & Robert Park, Nicholas Brealey International. The foreword by Gary Hamel for this book is as insightful as this book is.


By Karthik , Chief Executive Consultant, Kognosance Management Consulting  | 06 29 2009 08:47:07 +0000
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I can't agree with your full statement, ofcourse you may correct in your point of view. Even I am not fully support any comment posted  in this section. Everything in this world has some logic... or I would say everything developed under science web. But when one thing is developed and comes to market then it will tested , & this stage gamble start. becuase after long reserach and invest huge money in a project still there are posibilties product will fail. This is where risk management comes very important role. So In my opinion project always in science and but project always be gamble. It's just a baby born we donot know about baby future? For example who knows One baby Obamaa  president of america and other baby bin laden will be ................................ Everyhere is gamble....... This world also a gamble. We can't  predict ..... we only expect.........


By Alok Saxena, Designer cum Team Leader -(Technical), ATOS ORIGIN (PRINCE2 2009)  | 06 16 2009 17:19:22 +0000
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I agree that launching a new product anywhere is a gamble, but one has to gamble and go ahead with launching new products.


By Sharath Kotian, Development Officer, Life Insurance Corporation Of India  | 05 30 2009 12:44:34 +0000
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O.k Mr.Devranjan Now let me explain you it in your own very language those space missions which failed were due to non-awareness in the minds of people in the project involved. They were not aware of the problem which made the project science fail and it was not 100% because if they were had been 100% correctly based on science they would have been a success...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 16 2009 11:50:37 +0000
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You people don't seem 2 understand the exact meaning of what is asked here & the debate...So, no more arguments plz...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 13:57:38 +0000
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Mr.Bhavesh stop fooling around in a professional debate...why don't U still roam nude like early man...dress style is the first step of change in mentality which removes hindrances in progress...Sorry I don't want 2 invite U...

If I'm alone that doesn't mean i'm worng...Change begins from 1 person...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 13:53:17 +0000
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Is windows vista a success if not then why there was no exit plan made by such a big co...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 12:44:20 +0000
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Dear Mr.Bhavesh its not as simple as u think...I'm working for a social cause...i have opened my showroom in a rural area...Now think what is A category Brand doing in such an area where there are very few customers...I’m not working for profit or loss right now...it's for the development of the area i live in...Yes I played a very tactful gamble & I’m in a win win situation right now...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 12:41:32 +0000
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Mr.Bhavesh first of all plz tell me is Hritik a fortune maker no i don't think sooo...its the customer who's the maker of a brand & consumer behaviour can change any minute if there is harm to ethics...the consumer behaviour can be made in favour if the company also works for the social cause...S Kumar's are the owner of TAMARIIND...AND The Co. had many draw backs of it to fall...they played a gamble by making Hritik as the model but awareness in people made the product go down stairs & ultimately out of market...All factors in a business can’t be calculated, its based on calculated assumptions while science is cent percent & has to arrive at a definite conclusion its not the case with Business Launch, at some point Mgmt. has to take risk and play the gamble & if it hits the bottle you win else loss is all yours...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 12:30:26 +0000
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Mr.Bhavesh 1 question for you too...Are All your Ventures Successful or do u know any business of Such type in which they always win...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 10:58:01 +0000
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Dear Mr. Vijay Raut, I have just one question to ask you, Can You Fully Resolve Risk Factor from any business if not then when there is a risk of loosing something in a business involved it is a Gamble...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 15 2009 10:51:01 +0000
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elders , brothers and sisters of union of india  ,.

new ventures / new cchilds destiny / life is just like a pack of cards you use in flash.

so unpredictable you need to be a master of gambling to play/direct  the movie called life skillfully.

what is needed in predicting future which will help in knowing what the other player has in mind

so let us all gamble together for the benefit of union of india


By Ajay Ziz, Dy. Registrar,, University of Jammu  | 05 14 2009 04:42:16 +0000
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I m agree with your view point


By Mohit Aggarwal, Sales/BD Manager, Oracle  | 05 13 2009 12:10:12 +0000
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There are many aspects related to a new product launch. It becomes successful when all those factors works well for the product. In case of a failure of one aspect which was predicted as a support for the product's success can impact heavily.

Nothing in the current market is so permanent, it keeps changing and we should adapt to those changes quickly and you may do mistakes as well if the timing is wrong. Nothing can be so scientifc in todays market conditions. One has to take a real risk and that is a part of every business. When risk is involved it becomes a gamble.

 


By Manoj , Branch Manager/Regional Manager Path Infotech Ltd  | 05 13 2009 06:05:18 +0000
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Nano is good example when everithing scientifically in order failure was due to politics. There is no way to predict human behaviour.


By Shyam Dikshit, Partner/Principal/VP, VAWE Solutions  | 05 13 2009 05:57:01 +0000
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We have to work scientifically for product launch but at the end it is Gamble as there are many things unknown including customer’s mentality and economics. Technology plays major role in building product and its functionality.

Take example of Microwave ovens. Technology was available after Second World War. Product was available around 1960 but product was successful only after 1980. There are many factors which prevents user’s acceptance

  1. Product cost high. As time changes cost of product reduces with new technology.
  2. Product does not add value to customer. For example Microwave became more useful when economy pushed people to work from home.
  3. Learning of new technology. Emails are still not popular with old generation.
  4. Loyalty with brand or taste.

Moreover data collected while development and its interpretation is very important to set product specification. Thermal printing which was popular before inkjet and laser printing had biggest problem of document retention over time.

Who should be blamed is God question? General tendency is to blame someone but it is team work. Instead fixing blame team should work on finding solution and fix quickly. Take example of SLV-3 what leaders have done when it failed first time.

People who have gathered experience of what did not work are more important for making project successful.


By Shyam Dikshit, Partner/Principal/VP, VAWE Solutions  | 05 12 2009 13:36:13 +0000
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Yes, Mr.Makrand its not a Childs play, its a Vision & people who are capable of seeing Gr8 Vision, get success in life professional or personal...take e.g. of a successful Vision - Micro-Soft it was Bill Gates Vision that changed future of I.T Industry and to some extent the Existence of Mankind...

Be it anything, where future progress has to be achieved, Ensurety & Security becomes must, every step should be carefully & thoughtfully taken for its success...and last where we have predictions involved it becomes a gamble...no one can tell full truth about future we have to assume it & assumption automatically becomes a gamble as no one plays for loosing the game...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 12 2009 09:51:26 +0000
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It's A Calculated High Risk Gamble involving factors that are based on future predictions which is backed-up by project report & its analysis...

For its failure Customer is & should never be blamed coz in case of any failure the product couldn't have met the Customers Expectations & that's the reason why PILOT is being done (To Reduce The Risk Factor)...In sequence & priority for failure of a product people who are RESPONSIBLE...Firstly: The product Development Team, Secondly: the Competition & Thirdly - The most important - Sales Team...THE Sales Team should be such who can sell rubbish at a good price...


By Manish Gaurav, Chairman, B2B Logica Pvt. Ltd.  | 05 12 2009 08:16:04 +0000
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Hi Guys

This is really a good arugument for our tactical/strategic execution. Let us take e.g. of Nano, everything was planned , the porcess, the way of execution, the minute level detail framework was drawn. But the political enviroment was not predictable to change the lauch. So the Nano had to deviate from orginal plan to new solution. The launch was postphoned,etc.....So again am coming to basic, it may be not be a gamble when a company lauch a product, as it has put in plenty of effort, time, material and cost. And for failure they are answerable to stakeholders. 

Then when does gamble comes into picture - when things are not falling in as we predicted e.g. Political Enviroment, Global Economic Enviroment, Local Economic Enviroment,etc....

Like to put across simple points when we helped the client to lauch a product with help of market research tools, targeted advertisment tools, communication channels, ERP....

So, you are about to launch a new product. You want to get it rapidly out into the market. You need satisfied buyers whom you can use to promote the product's adoption by a wider audience. Business to business marketers who maintain a customer marketing database today have some excellent tools available to permit a profitable launch of new products to their existing customers. Instead of flooding the mails with brochures, the modern marketer can pinpoint likely buyers among his customer base with considerable accuracy. The key to success lies in finding those customer segments which are most disposed to become early adopters. Once the new product has been launched and is widely accepted, the more conservative customers will be easier to sell. How do you identify these essential early adopters? 


By Mihir Jhaveri, PMP, CSCM, Senior Manager/Pre Sales & Solution Lead/SCM/Strategy, Bristlecone India  | 05 12 2009 06:38:57 +0000
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When the new product is launched by a company in the market, it is introduced by the company after making proper analysis of the market and customers. That is known a technique of marketing. Marketing manager applies the techniques of marketing at the time of launching of new product. It is a science or art of introducing new product in the market for successful introduction of product. It also a part of gamble as it is uncertain whether the product is going to be successful of not?? But we cannt say it is complete gamble. By featuring the gud qualities of products and good marketing techinque, a product can be made successful.
By Deepika Rani Goel, Audit Manager, S C Kwatra & Co.  | 06 07 2010 15:45:31 +0000
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A product is launched based on some data and effective features. The launching is based on scientific data based research. But sometimes for some unknown circumstances a product fails to perform. But this cannot be taken as an argument against it.
By sanjay dey, Tax & accounting , Consultatnt  | 06 07 2010 15:01:51 +0000
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Yes.. I agree.. a product launch is a science... Risk is something that is involved in all types of investments. No matter whatever it is. If one starts playing with risk then anything will become a gamble... To bring some certainty in decisions, people do research... they study the existing market conditions and the scope of change in the current environment viz a viz the ROI. As far as market sentiments are concerned... no one can predict, control or foresee the probable changes and this risk is basically same for all... all one can do is keep backup plans ready... But I do not totally deny from that it is a gamble... the unpredictable market behavior is a big risk, it cant be controlled nor be prevented... In this way playing with money can be considered as a gamble....


By Aditi Sharma, MBA/PGDM student, Sri Sharada Institute of Indian Management - Research  | 06 07 2010 12:53:08 +0000
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New product launch has many attributes associated with it. Before launching through market study has to be conducted in terms of demand, suitability, target customers, competitors and differentiate with unique features. It has inputs and outputs with lot of insights so definitely it is a science.


By Greeshma Reddy, Regional Marketing Manager, eInflexion Pte Ltd  | 06 07 2010 12:17:27 +0000
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Any new Product to be launched should be supported with advance full throttle Market Research, pragmatic identification of the needs & desires of the consumer, followed by inclusive product development, supported by launch of mega Ad campaign and finally sail onto an aggressive marketing strategy...

Aggressive Marketing activity should be continued but simultaneously accompanied with compilation of market feedback to identify our strengths and weaknesses as compared to our competitors. This will help and guide in making necessary corrections in our Product development and Marketing strategies.

I can say with confidence after having been personally involved in many successful product launches in the country, that this approach is purely scientific as it will ensure comprehensive and practically positive results...


By INDER KRISHEN WALI, Vice President Marketing, Shri Dinesh Mills Ltd.,  | 06 07 2010 11:57:36 +0000
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Its definitely a science and hence it relates to market research as say a hypothesis. It is a strategy with some portion of safe limit, some with calculated risk and some undetermined risks. All hypothesis doesnt become a law. Thats to say all market research are not as effective to prove it work.
By Priyanka Dey, Research Scientist  | 04 20 2010 12:15:20 +0000
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This i believe is science. This can be a failed gamble only if there were inaccuracies in the scientific process employed to plan the promotion and sustain it till the product is established. Force majeure conditions excepted.
By Shubhrasish Sen, Senior Manager, Metal Power  | 04 20 2010 11:51:12 +0000
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Its definitely a science, if one is proeprly planned and prepared and knows what to do, then it becomes science not gamble.


By Nagpal Singh, Sales and Business Development, Babel Group of companies  | 08 11 2009 09:16:49 +0000
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I would definately vote for science. There is no gamble in new business product if we have really accounted the loss and gain before the product launch. I would again say its duty for sales and marketing guy to show the added value to the customer.


By Lalan , Lead Technology Specialist, Ansys Software Pvt Ltd  | 08 04 2009 07:29:13 +0000
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"Every product has its buyer", but one has to find an appropriate buyer. A new invented product also has a buyer but u need to post to the world why they need that product. So according to me it is a science for the new product which is at its pioneering stage in the niche market.

Where as it is a gamble to launch a common product which is already has a lot of competitors in the market, as the margins in all the industries have reduced and a new product has to incurr a lot of markleting expenditure in the low margin market so sustainability is an issue.


By Darshil , CEO/MD/Director, Darshil Cotton Company  | 06 03 2009 09:45:22 +0000
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Product launches may be a gamble in India where the marketing budget is very low. Here we don't spend any money for developing a product that fit people need or purse. Then if it fails we attribute it to gamble.

Let me go back to to the 80's, Funskool developed a toy and the development cost was $850 mn. It was manufactured and sold withing weeks it was a hit but some kid swallowed a loose part on the toy and died and to avoid further consequences they withdrew the product from the market. All the costs got sunk.

Abroad it is a science, they spend billions of dollars for developing a product and do all sorts of gamut to market it so that the money spent on the products don't go to waste.

Probably in the long run we can expect r&d's for our companies that develope products, more rational pricing and a well articulated economy where product launches wil never be a gamble but a science.


By Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 05 25 2009 18:09:50 +0000
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Everything has its own value, I do consider that New Product launch can be compared with the evolution theory "there is gradual and continuous changes". Previously it was slow and gradual but human brains are so fast that they have solutions for every possible problem and can foreseight the future.

It is Science as we are not/never satisfied with what we have and always look ahead for the possibilities of improvement. Although when it goes to the Business the value of changes is calculated in terms of the profit done by the company or organization.

But still I feel that even though in the Business sence companies do take calculated risk to make the product successful and to survive in the market.

Hope most of us agree with my views


By Dinesh Raghav, Pre-Press Executive, Eli Research  | 05 25 2009 09:29:25 +0000
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dear sir

new product launch is not at all a gamble.taste development is ain born quality in human beings.we just have to give them the taste in a proper way.


By supratim sanyal, Branch Manager/Regional Manager, the ideas  | 05 23 2009 09:02:22 +0000
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Manish,

You didn't answer the question, thats your opinion whether the space missions that fail are Sceintic in nature or are pure gamble??

To take this analogy further each product launch is an scientic venture as is the case with launch of satellites because it encompasses and entails lot of prior research and statistical analysis.

Just like man does not have a through knowledge of everything and a lot of learning happens through experience hence their is an inherent unknown factor called as risk in each and every venture.

Since science does not have where withall to eliminate the risk completely and absolutely but has mechanism to reduce the risk and its factor. Same is the case with product launch where lot of factors are taken into consideration and risk analysis is done but still there are certain factors that are beyond risk mitigation steps. Hence Product launch is as scientific in nature as that launching of a space mission or satellite.

Hence your terming it as a gamble is absolutely, totally,completely out of place.

To conclude " If man would have known everything then he would have been God, The Almighty" but that not true.....

I hope you got the point....  


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 16 2009 18:13:48 +0000
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Hey manish,

Don't get personal as everybody has right for his/her view point just like you.

It does not leave a good taste when one hears to comments like that of yours regarding not understanding the exact meaning of the question, if you feel so then why don't you elucidate more?

To just add to your point of science being 100% then was just wondering the various space missions as well satellite launches that failed from their desired objectives should they be treated as scientic missions or gamble??

 


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 16 2009 09:45:48 +0000
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Hi Manish. No personal offesnse here but this is FIRST time I'm seeing someone in my life who has opened a NUMERO UNO Brand in Rural area w& that is also cause of SOCIAL WORK? Sorry but this is something totally out of the world & unbelievable.

Above all, your argument do not have any evidence & your says are out of area -NUMERO UNO shop for social work. I'm putting FULL STOP here. By the way let me know your NUMERO UNO shop address in Private communication so I can come over & learn this new kind of social work.
One more point, if you have noticed you are Alone who is supporting GAMBLE side, check it. Other who is on Gamble side are also on Science side as they are clear what they are talking about.


By Bavin , Stratergic  | 05 15 2009 13:42:29 +0000
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Product launches are not gamble as long it is studied from inception from product research, to design, to test marketing and to rolling out. You can use all of them or some in combination as required for each product.

Product needs are picked from the environment, conveyed to the management who studies the feasiblity and conveys the product functions to the R&D who creates the prototype and sellable version. Test markets it through marketing gets the feed back. Or you can forfeit test marketing and roll out the product from one center to the next covering the whole region.


By Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 05 15 2009 13:24:38 +0000
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Hi Manish. Can you explain your own experience with NUMERO UNO Franchise?

Have you done any anylisis of earnings, loss & profits? Sales forcasting, possible damages etc.
If you have done this before taking this Business, I think you are forcefully on wrong side of Debate.


By Bavin , Stratergic  | 05 15 2009 12:29:20 +0000
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New product launch is carried out, after extensive research on product performance, it's sustainable capability to return the cost and market demand assessment. For a success of any product launch, it is essential to have a "Exit Plan" to protect the interests of organization, in case anything goes wrong. This safety feature takes out "gamble" element from it.

But a product launch, if taken out without any product and market research, purely based on instincts, will be definitely a gamble. 


By Prakash Saitwal, Technical Support Manager, Aditya Birla Management Corporation P. Ltd.  | 05 15 2009 11:58:16 +0000
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Hi Manish,

Wanted to ask you a question, when you are driving back home there are a lot of risks involved , so do you think thats a gamble as well.

The feeling that I get is that all risks are termed by you a gamble.

As far as the game of gambling goes the risk mitigation avenues available is limited or non-existent so there is an equal probability of winning and loosing which is not in the case of product launch the reason is

" A product launch takes into account all the material risks including timing and has got steps and processess in place to reduce the last minute glitches and hitches"

So equating all risks to that of gamble is like saying our day to day existence is like a toss of coin...

 

 


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 15 2009 11:42:01 +0000
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Hi Manish. Thanks for reading me. If Business is NOT success this does not mean its a Gamble. Can you prove it? If you know Brand name TAMARIIND (tell me who is Brand owner), Model for the Brand was HRITIK & Brand got failed. Let me know why. This is the answer for your Q & why I'm supporting SCIENCE factor here.

 

 


By Bavin , Stratergic  | 05 15 2009 11:08:01 +0000
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Dear Mihir, this is you are talking about some UNWANTED cercumstances for Launching. We are talking about the Launching part not AFTER launching part nor BEFORE. I'm sure Mr. Ratan Tata must has very strong calculations about what he is doing.


By Bavin , Stratergic  | 05 15 2009 09:11:16 +0000
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Hi Manish. NOT agreed with your debate. Launching is also a Science, do you know about Pre-research about any product launch? Not even a product, creative agencies researched almost every part of the Product tp launch a product - Usage, Demographics, Price, Packaging, Colors, Target market. This is not only for the product , agencies also research TV ADs, Print ADs before going to mass.

So I do not believe that its Gamble, in Gamble nothing is sure but science is sure like H2O (Hydrogen + Oxygen = Water), if you Gamble & try to mix something, which may BLAST & you are gone.

 

 


By Bavin , Stratergic  | 05 15 2009 09:08:37 +0000
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Every NEW start, launch & venture is a Science, if its not we do not require MBA, Branding, Art & Design professionalS to work for it. I have seen movie "21", its about GAMBLE but with Science, that's why they were able to make lots of Money.

I personally believe that LUCK (Gamble) is part of everything we do, even after matching Kundlis Marrieges go for Divorce, but Brand/Products can not depends on LUCK, it has to get served using Science & small part of Gamble will help.

Someone  said " Purusharth aur Naseeb sath chalte hai"

 

 


By Bavin , Stratergic  | 05 15 2009 08:46:45 +0000
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in addition to " 21" , makarand bhai kindly advise all of us to watch

naseerudin shah's " game "

americans : their movies are  cut & paste

indians : " we are anupam kher types " watch " ek doctor ki maut"


By Ajay Ziz, Dy. Registrar,, University of Jammu  | 05 14 2009 04:57:52 +0000
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I would advise all of you here to watch a film called 21! It is a film where a group of high school students with a help of a smart math professor manipulate black jack tables! But they can do it only after a huge amount of RESEARCH has gone into it!!

Its a very interesting film and maybe if people here are serious about a NEW launch being a gamble, it would add a new dimension to their thought process

 


By Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 05 14 2009 04:46:40 +0000
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I certainly agree with Mr.Jairaj shyam.Creating a new product is basically innovation which is needed to survive in today's market.And its definitely not a gamble if proper research and development of the product is done before launching it in the market.


By Isha Verma, Sales/BD Manager, Larsen & Toubro  | 05 13 2009 10:34:13 +0000
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Hi Gaurav,

When do you think a new product/service is launched, only when there is a gap identified in the  need wants and demand of the potential client segment after a thorough research known as Market research.

Does the market research before the launching of the Product/service not identify the potential risk vis-a-vis customer behaviour/socio-economic factors, it definitely does.

Now coming to economic conditions it is cyclical in nature, so hence timing is of paramount importance as because there has been a number of scientic discoveries and inventions but that has to be satisfy certain needs of the customers segments so as to warrant a commercial launch as a product.

To answer the launch of microwave ovens in 1980's micro wave was discovered earlier but the commercial need for its use for cooking was realised in 1980's.

Hummer the legendary brand of 4 wheels drive has been with US army for long but the commercial Launched happen when it was identified that a segment of customer wanted to use it for city drive.  

So by equating product launch to gambling if we mean to say that it is blind game where youy happen to win or loose is far fetched as it requires a lot of ground work and analysis.  


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 13 2009 06:27:28 +0000
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Gambling is TAKING CALCULATED RISKS at winning! You cannot take potshots at winning at all. It has to be a studied approach with appropriate research (product, technical etc), customer feedback via market research and a business plan with communication in place!

How can you gamble with such a thing! I mean today people are banning sonography services to determine the sex of the baby!! We cannot do that, its vital to understand and then accept and then nurture!


By Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 05 13 2009 05:34:48 +0000
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certainly it is not a gamble.launching a new product is like creating a new life.sustainability lies with the process/product.one should think that it is the accountability of the product that counts rather than how it is launched or why it is made!!. comming to debacles, entire team which made the product should be blamed and not end user.today we are living in a world where customer is "THE KING".


By jairaj shyam prasad, Production Manager, BOSCH Ltd  | 05 12 2009 14:51:07 +0000
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Even babies, born of capable parents have a secure future! I don't really believe that all people who launch new products are novices, that the introduction of a new product should be percieved as a gamble. As Mr. Bhave points out, there is good amount of research conducted by knowledgable professionals before a product is launched. Yes, it will be a gamble if the required exercise, prior to the launch is neglected or conducted by amateurs.


By aditya ghare, Multimedia Designer & Developer, Final Edit  | 05 12 2009 13:13:47 +0000
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The core behind the launch of any product and service is the Need of that Product/service by a segment of the population.

Once that core need/want/demand is identified and a suitable solution or waqy to fill up that gap by way of product/service is designed then comes the stages of Product launches campaign, promotion, delivery models.

The entire business case of a product launch depends on the robustness of the research that enables in identifying the need want and demand. 


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 12 2009 10:26:56 +0000
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Its definitely a science. There is a need for a huge exercise of R&D even before you put your finger on the attributes of the product! Competition, its standing in the market and the advantages that the competition has in the said sector are of vital importance!

The product has to be tested through market surveys to get actual consumer feedback. Then it undergoes R&D again based on the feedback to inculcate any changes that need to be done! I mean its a complete process. Also, fallback needs to be in place even before the product is launched because heaven forbid if somewhere logistics fail for some reason then where do you go??

It is not just a launch its like a baby being born and then you have to ensure and secure its future!


By Makrand Bhave, AGM - Corporate Business, E18, part of Network 18 Group  | 05 12 2009 08:33:35 +0000
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Yes...before it used to be a gamble...but now with so many studies and strategies...one can nuliify the gamble status for the new business...so vijay what sort of approach would you go for a new business???...i think we can create a idea contest based on this...


By Sudeep Tarafdar, Senior Consultant, IBM  | 05 12 2009 05:27:10 +0000
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Yes I do believe product launching has become an art which can make or break a product. And developing new products requires effective ways to minimize risk and maximize gain but we have to use new ideas (which is a gamble in some way) need to be thoroughly tested and evaluated to reduce risks and which helps in fine-tuning the marketing mix before launch........


By Jayant Vishnu, Art Director/Sr Art Director, Creative  | 05 12 2009 05:21:42 +0000
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