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Topic : 4G and the future of mobile broadband
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Business & Strategy

 

Mobile Number Portability

Created by : Mubashir Ali Thahir, Director, IT & Infrastructure, Karassery Service Co operative Bank  | 03 02 2011 12:11:50 +0000
Industry : Communications and NetworkingFunctional Area : India(Markets)
Keywords : mnp
Activity:  1155 views;  last activity : 05 21 2011 09:14:19 +0000

This is just about the recently launched Mobile Number Portability in India and to examin who will attract more customers. But definitely in the end customer will be the winner.

  
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Top Argument
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Going to the survey..Airtel has the maximum number of customers. The service is affordable as well as good.. Marketting too is fine.. Mobile number portabilty is to make us feel that customer is the king.. we can choose according to our need and choice.. plus we can try all the services and decide which one suits us the best.. it will keep the service providers at their toes.. What can be better than that?? :) Let us just enjoy being king atleast somewhere..
By Sujatha srivastava, Associate/Senior Associate, AT Kearney  03 03 2011 10:46:07 +0000
 
Top Argument
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Seems like he is an agent of Idea cellular.  Has used this topic to promote his product.  Did not address the topic
By Raju V P, Senior Manager, an International Bank  03 03 2011 13:50:47 +0000
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now users can go for the best service provider, which covers most of the areas along with best facitilites!
By Rohit Thakur, Electrical Engineer-Industrial, Quality Engineering and Software Technologies  | 04 14 2011 18:26:19 +0000
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This service really came as very much helpful for the customers who were pissed off and were tired of these low value services and exploitation of these service providers but still adhered to that network just because of the fear of losing the number if they change the service provider. Now with the help of this service being introduced they can easily change their service providers without loosing their number. The cost of changing operator is kept low and also this process doesn't take much time. So I will suppost this service in context of India.
By shailesh , B.B.A student, kumaun university, ssj campus almora  | 04 01 2011 17:06:20 +0000
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Rightly said. It is the time for us to enjoy the privileges of competition. Though i havent gone through the various schemes of the different players, my friends tell me that all the players offer the same thing in different disguises. So it becomes an issue of voice clarity and quality of service which would be the main differentiators in the absence of good schemes.
By Jaygopal Raghavan, Marketing Manager, Landmark Group  | 04 01 2011 16:22:43 +0000
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this is gud...but process is too complicated ..so people try to take a new connection with a new attractive offers provided by cellular companies....and i think this is the real mobile number poratblity.
By pushpendra singh, Freelancer, IT Services  | 03 19 2011 10:14:56 +0000
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I support this side views and thanks Mr.Srikant for the referral.
By NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd  | 03 08 2011 17:14:56 +0000
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Yes, I support Mobile Number Portability due to some ease and facility to be enjoyed by the customers. BUT, AS AGAINST THE STATEMENT IN THE THREAD, I CAN SAY CUSTOMER NEVER WINS AGAINST THE TRICKS APPLIED BY THE ENTREPRENEURS.

Cost of facilities is always there. For example the question arises, will the new Service Provider convert the number of MTNL Jeevan Sathi Plan with the same rent-free facility?
By PS Dhingra, CEO & Vigilance & Transformation Management Consultant, Dhingra Group of Management & Educational Consultants  | 03 06 2011 08:28:47 +0000
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Yes, to develop their Business is good but the problem with the tracing of that Numbers. Because with the help of number we cont decide it is which service provider number for that identification it will take some time thats why
By Praveen Kumar, Network Planning Engineer  | 03 06 2011 08:01:11 +0000
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Hello Ms.Sujatha, thanks for referring this debate, i don't have much to add on to this debate.

i endorse your's and MR.Dhingra comments on this debate

 
By karthikrathnam , Branch manager,  | 03 05 2011 05:24:41 +0000
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Sujatha I also agree with you, because when a customer is not happy with service provider & want to retain with old no.this is good
By Jagdeep Ohlan, Engineer Maintenance, ACPL  | 03 04 2011 06:16:29 +0000
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I agree
By Praveen varma, Sr Manager, Reliance Industries  | 03 04 2011 06:15:01 +0000
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definitely and now we have the options
By Sanjay Kumar, Territory Manager- Delhi / NCR  | 03 04 2011 05:58:43 +0000
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Sujatha I agree with your point of view. At last in mobile telephone the customers has an edge over the service provider.
By Rathin Deb, Freelance Retail Consultant  | 03 04 2011 05:48:17 +0000
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Too many times, we make a decision and buy something.  After getting that, we see that our decision could have been different.  This scheme will help handle these cases.
One another benefit is that after we become the member of a particular service provider, we find that the network has become clogged due to the connections getting added all the time.  If this happens, the unhappy customer can switch over to another service provider
By Raju V P, Senior Manager, an International Bank  | 03 03 2011 13:51:57 +0000
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Too many times, we make a decision and buy something. After getting that, we see that our decision could have been different. This scheme will help handle these cases. One another benefit is that after we become the member of a particular service provider, we find that the network has become clogged due to the connections getting added all the time. If this happens, the unhappy customer can switch over to another service provider
By Raju V P, Senior Manager, an International Bank  | 03 03 2011 13:49:16 +0000
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Yes.It will benefit. May be on the following score , it is much prefered.

  • Sim is corrupted or even missed, same number can be recovered.
  • Areas where there is no coverage of the present service provider but, alternate service provider has, then it is preferable.
  • Mobile phone is stolen, then it can be replaced.
  • Pricing of schemes are attractive, then preference goes.
  • Customer is not satisfied with the present service provider , then he can switch over.
  • Better facility such as video call, 3G etc offered by others, then he can change.


By KALIYAMOORTHY , Oil & Gas Area Coordinator, Undisclosed  | 03 03 2011 13:32:25 +0000
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Yes MNP is a good choice for customers. I dont have to switch to other Service Provider as i m happy with mine. I m not going to tell the SP as i m not marketing 4 them.
By Anand Sharma, Monitoring the research funded by DIT, Department of Information Technology  | 03 03 2011 11:29:27 +0000
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Idea is the best.What an idea!Please read latest report on number portability.Most of the customers choose Idea as their changed operator.

So if u don't have an idea then get !dea.
By SHRIKANT MANOHAR DANKE, Project Manager, Phadnis Infrastructur Ltd  | 03 03 2011 11:09:16 +0000
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people say that BSNL is the service provide who you can rely on as the Billing is transparent. But some others argue that they are very poor in marketing as well as customer support.
By Mubashir Ali Thahir, Director, IT & Infrastructure, Karassery Service Co operative Bank  | 03 02 2011 12:11:50 +0000
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The system of prepaid is pretty well accepted, you also have the control of the cost within your limits, secondly, you take the control of the cost for you to use it, so as a matter of fact pre-paid is more better than post-paid.
By R.Hariharan Subramaniam, Account Director, (Strategy and Planing), LIVEPOT QATAR, AL Wakhra  | 03 03 2011 15:47:11 +0000
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Mobile number portability is nice idea unless its used in proper way.In Hong Kong they have applied this system and success rate is 27%,but there most user are prepaid customers.In India most users are pre paid customers so they don't have any issue about billing but post paid customers are concerned about it.No provider is transparent here,they have hidden charges which we realizes only when we get our bill in hand.I am user of Vodafone who are well know for excess billing but their network is good.I can afford paying more money than losing a call.
By mohan radiya, owner, Kaak Media and productions  | 03 03 2011 12:24:46 +0000
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customer is the King
This is just about the recently launched Mobile Number Portability in India and to examin who will attract more customers. But definitely in the end customer will be the winner.
I do agree as I know my better half looking after my parents
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