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Topic : Performance Management
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Industry : Human Resources (HR) ConsultingFunctional Area : Performance Management(People Management)
Activity:  504 views;  last activity : 07 06 2010 20:18:09 +0000

In the conventional performance appraisal or review process, the manager annually writes his opinions of the performance of a reporting staff member on a document supplied by the HR department. In some organizations, the staff member is asked to fill out a self-review to share with the supervisor. Most of the time, the appraisal reflects what the manager can remember; this is usually the most recent events. Almost always, the appraisal is based on opinions as real performance measurement takes time and follow-up to do well. The documents in use in many organizations also ask the supervisor to make judgments based on concepts and words such as excellent performance exhibits enthusiasm and achievement oriented. So, do you think performance appraisals work effectively and judicious for hardworking employees???

 
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Top Argument
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It works provided the appraiser observe performance directly. Its only a means to convey the performance of an employee to management & convince them to get his due benefits. But, what happens, biasness gets in play. So, every chances to be taken to clear this room. Despite the fact that , its a systemic element for personnel management, it does have an effect on employee on his deliverable. Its like a double sided knife. Using it needs caution.


By KALIYAMOORTHY , Oil & Gas Area Coordinator, Undisclosed  03 19 2010 23:06:27 +0000
 
Top Argument
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Mehul interesting question for debating.

Performance appraisal plays a vital role at work place. Nowadays performance appraisal is used in almost all the companies and it is very effective in improving the employees performance. When you say it in oral you will not be able track their performance but when we issue it we can see the improvement for months together. 

So performance appraisal works...........   :)


By Gargi Sinha, Senior Consultant, Hewitt Associates  03 20 2010 10:15:54 +0000
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They definitely do not work as intended. It end up being a paper exercise for documentation. The comments by the appraiser end up being a reflection of his pre conceived perception about the appraisee.


By Amit Singhal, Professional Consultant, Bausch & Lomb Eyecare India Pvt Ltd  | 03 22 2010 05:17:50 +0000
0
0

Yes, they do.

However like all systems, it must evolve with the times. Employees are no longer the silent partners that they used to be. They are now far more empowered and contributing than they ever were. So a 360 degree feedback - the employee, his colleagues, his subordinates, his boss and himself - must be taken in to account i the performance appraisal is to be worthwhile.


By RAMESH KANDADAI, Principal Consultant, ARM Consultants  | 03 22 2010 04:39:45 +0000
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Performance Appraisals don't work on three fronts:

1.During translation of organizational goals into segmented goals for jobs and individuals

2.Accurate assessments of individual's performance and individual's defensive reactions to appraisal

3.In aligning individual performance ratings & merit-related pay


By Ranjeet Kumar, Policy & Strategy, ******  | 03 21 2010 16:36:38 +0000
1
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we are in the age of world class manufacturing through performance management. have to make performance appraisals work, encouraging self appraisal for performance improvement, identifying training needs, giving feedback and counseling, objective ratings in terms of well differentiated performance based on strategic objectives, the results and the competencies, future goal setting and expected value addition, potential appraisal.

the performance appraisal system needs to be customised and improvised based on the strategic objectives of the organisation raising the bar each time as well as avoiding the past mistakes occurred impacting employee morale. the processes be designed and facilitated collectively to promote ownership, as well as  managers be well trained to handle the system professionally and objectively, while all employees need to be well briefed.

the top management needs to leverage the system to work to the advantage of organisation and culture development to contribute to performance management rather than use the system for just reward administration.

there could be realistic goal setting with support, quick quarterly reviews to prevent the memory from fading, half yearly feedback and counseling for performance development, and critical annual review differentiating the overall performance critically ranking the individuals, standardising the performance across the departments for equity factoring overall departmental performances, having a scientific reward/incentive system linking with company performance as well as team performances,

encouraging 360 degree feedback, freezing development plans for each individual in terms of training, promotions, succession planning, job rotation/job enrichment etc

performance management must be a strategic objective of the organisation everything well linked up, monitoring the development actions round the year as a full time job facilitating the process with the needed support systems,

using the performance management system as a sounding board seeking feedback for organisation development and culture the factors built into the review process. thus the whole system and process must be placed at a premium as any other organisational function alike the quality assurance function with a dedicated corporate team round the year and continuous research and innovations, with people involvement, with targeted organisational process outcomes enriching the organisation each time.

we need to make the system work not leaving the gaps to themselves addressing them wholesomely with both in-house comittment and expertise and inviting outside expertise. organisations over the last 15-20 years have done lot on the subject and a body of knowledge can be surely available. handling the system with inherent sensitivity treating people with consistency not giving in to the commercial priorities saving on the budget when the employment market is down,

can have employee expenses  reserves in the balance sheet to meet with all people requirements even during tough times, while could be an effective retention strategy too investing in future people performance utilising the lean times for people developmental work.

 

regards/kshantaram

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


By kshantaram , GM-hrd/hr professor  | 03 20 2010 15:48:07 +0000
1
0

Ills, always, exist in system. There is no system foolproof. So, totally neglecting an element of a system does not produce wonder. Rather, one has to refine it. Mean to say to find out remedy for ill-working if reported. Keeping aside the issue will not give yields. One has to clear the tumbles. If it blocks through, other element enshrined in the system be used so that the ill is rectified. Its also a part of the work. Just neglecting the issue does not solve the problem.

Generally, there may be, cases where we find some objective appraisal. In that case, the individual involved can rise the issue to next immediate superior. IT NEVER STOPS HIM TO GET WHAT HE DESERVE FOR.

We discuss the system element as an appraisal method, the ills can always be rectified by other elements of it. Such as grievance open counciling,appeal to higher authority etc.


By KALIYAMOORTHY , Oil & Gas Area Coordinator, Undisclosed  | 03 20 2010 13:07:17 +0000
1
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Actually performance appraisals work around, for hardworking guys it is the supervisor/reporting manager takes care of it. It is we who does work hard on all aspects, have to show the reporting manager the work he have done, till so far, meeting him personnel or have an one-one meeting with the manager. It is the call we need to take it, because performance makes the person proud, built his energy, give him self-confidence to work more in future.

It is the guy who have to take call of this seriously on every day or every timesheets which have been sent to Manager on daily or weekly basis. If the supervisor remembers only recent things or does not remembers your performance, then we need have an meeting before the apprasials or on the time of apprasials. We need to have good managers then we will grow and company grows with hardworking guys. It is the company which we believe and join, thinking we will get good managers.

Hope for the best and best happens everytime and performance are taken care for hardworking guys.

Believe yourself and have faith. 


By Rajabharatari S Lagali, Customer Service Representative, Vxceed Technologies LLC  | 03 20 2010 11:48:12 +0000
1
0

Yes, performance appraisal works, it plays a key role in an organisation. Well I myself belive that this is the best way to analyse the performance, productivity as well as behaviour of conduct of employees among them in the company. Performance Appraisal enables an organisation to distinct their loyal & hard working employees among rest of all & able to give all sorts of employee benefits to the deserving candidates.


By Archie Saini, Document Coordinator, Oasis Technosoft  | 03 20 2010 10:51:42 +0000
1
0

Yes, management appraisal works. This is the best way to check the performance, productivity as well as the behaviour of conduct of the employees in an organisation. This is the only way by which an organisation can categorise its loyal employees among all & able to give the all sorts of employee benefits to the deserving candidates.


By Archie Saini, Document Coordinator, Oasis Technosoft  | 03 20 2010 10:39:52 +0000
2
0

Performance Appraisals works in all fields and everywhere

Nevertheless, Performance definitely Works, irrespective of the Appraisals !!  :)


By Veejay Bhatia, Administration Manager / Recruitment Coordinator, French Firm dealing in Oil & Gas, Dubai (UAE)  | 03 20 2010 10:37:46 +0000
1
0

You are right,

Despite 'Balance Score Cards', '360 Degree Appraisals', etc. somehow those who ingrain themeselves with the management would get higher breaks in the hierachy – both in terms of pay & perks and promotions, while all the while true contributors get sideline and are treated as door-mats.


By M. Prabhakar Rao, Author of "Mayhem Of The Miserables!", http://www.smashwords.com/books/view/52075  | 03 22 2010 04:18:32 +0000
1
0

Performance appraisal is a one of trash document. It is done show up of HR dept and some others.

Really who knows these type of documents really help hard working employees............

or what the managers think that applies..............


By Chandramouli , Sr. Manager - QS & Contracts  | 03 22 2010 04:09:22 +0000
1
0

Sure'ly it does'nt work, if the focus of the exercise is entirely only on rewards and most importantly in organziation's where there is large head-count of human capital, wherein, the quota system surptiously creeps to cloak the in-efficiencies in the shortling process and mass favoritism.

To avoid this I effectively use a home grown Activity reporting tool that on daily basis provides me of my HoD's their reportees a 360 degree view of the tasks assigned, performed on each an every individual at a click of button.

This minimises the effort during the appraisal exercise, since the performance chart is in view in real-time basis. At the end of it consolidation of appraisals across the board is just a click away. This helps me in rewarding my top performers the rewards, and at the same time, gives me the insight where and how my team has to mentor the underperformers to bring them up to our expectations.

Hence I say, Focus on transparency in the appraisal process is a must - since every individual that we have selected is an asset to the organization - who looks forward to grow along as the organization grows.

So - the Appraisal Process Work's

 

 


By Berzin N. Sethna, Sr. Vice President & Head New Initiatives - Technical & Functional Domain in BFSI at KCS  | 03 21 2010 15:56:18 +0000
0
0

These are techniques used in company cultures that adorn role plays. So it has it's wn merits if the task out comes of the employees are measurable and calibrable. Problems occur only where the outcomes of takss cannot be measured, just subjective measures can lead to errors.

In existentiol company cultured these are done through managerial accounting where it is more accurate, no subjectivity involoved. Even in BPO's which are role cultured I believe the measures are objective based and it is done for better control and decision making. It helps the management to apprise the state of work going on and take correct decisions rather than to improve performance which cannot be expected to get improved beyond certain threshold called PPI, production possibiiity index, the performance of the most efficient employee. In many cases I have seen it effects employee attirition and moral.


By Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 03 21 2010 05:46:48 +0000
1
0

No doubt, the performance appraisal plays a vital role in keeping a check and control upon the performance of the subordinates. And simultaneously, it cannot be denied that it is a two edged weapon. On one hand, the reporting manager or the superior supposed to write the annual report, keeps control upon the performance of the subordinates, and on the other hand, if not having pure intentions, the superior may go to demand undue favour from the subordinate in the name of Annual Performance Report. But then, this is true for almost all the things. Things or policies can always be utilised as well as misutilised, varying from person to person.

Performance Appraisal, if done in justified manner, certainly acts as an important tool to augment the productivity of organisation, by means of providing incentive to the employees to give their best output. The manager writing the report should understand the great responsibility that he has been given and should write the report justifiably, keeping in view the performance of the individual for the whole year....  


By Arinjay Kumar, Administration, BSF  | 03 21 2010 02:13:01 +0000
1
0

To make the performance appraisal more effective and result

oriented, the best way according to me is to breakdown the

employee's job acccording to his given KRA, into various tasks and sub

tasks in measurable quantities, and grade the employee's actual

performance in a 1 to 10 scale and compared against a

predefined mean expected average performance figure 'x', in a

computor made chart, quarterly, half yearly and yearly.

There shall be different such charts, for work, conduct and behavior

and other attributes. The entries and results shall be transparent

to the employee.  Decision on increment, bonus, ESOPs, other

perks and promotions shall be based on result oriented

performance and comparative merits based on the overall result

of this exercise.  


By Abraham Paul, Senior Telecom Consultant, FCOMNET- Future Groups  | 03 20 2010 18:01:11 +0000
0
0

No..it does not reflects the perfomance of hard working employee..

because the manager or supervisory staff need to fill the coloumns putting just tick marks on any one of the choices given as "satisfactory". good, "best" . etc.. it really not reflects the challanges taken by the employee...

Perfomance may be measured by periodically by different tests along with the appraisal..


By Reni sebastian, Assistant Engineer, State government of Keralam  | 03 20 2010 17:26:35 +0000
1
0

As i see the corporate world, I will say No. I will support Mehul, He said right that the Managers take it as a work (extra work; ie burden ) and don't show more attention. And in my words if you are doing any job by taking it as a burden then it can't be good whatever is the thinking for making this procedure. 


By vivek kumar shrivastava, iPhone application developer, wildnet technologies pvt ltd  | 03 20 2010 11:28:45 +0000
2
0

I do agree with you Gargi, The performance appraisal plays a key role in the company. I myself believe that this is the best way to analyse the performance, productivity as well as behaviour of conduct of employees among them in an organisation. PA enables a company to distinct their loyal & hard working employees among rest of all & on behalf of the PA report a company can give all sorts of employee benefits to the deserving candidates.


By Archie Saini, Document Coordinator, Oasis Technosoft  | 03 20 2010 10:58:01 +0000
2
0

It will only work when supervisors are trained in objective appraisals.

In most big-ticket firms HR formalities have become a routine culture, while the real appraisal has taken back-seat, due to lack of understanding on the value of periodic appraisals and feed-back to the employee on improvements, on the part of the Appraisers.

 


By M. Prabhakar Rao, Author of "Mayhem Of The Miserables!", http://www.smashwords.com/books/view/52075  | 03 20 2010 10:26:53 +0000
1
0

No, firing an employee, managers cite performance appraisal as the task they dislike the most. This is understandable given that the process of performance appraisal, as traditionally practiced, is fundamentally flawed. It is incongruent with the values-based, vision-driven, mission-oriented, participative work environments favored by forward thinking organizations today. It smacks of an old fashioned, paternalistic, top down, autocratic mode of management which treats employees as possessions of the company.


By Mehul Babulal Dalki, Asst. Manager/Manager -(NonTechnical) HSE, Wartsila India Limited  | 03 19 2010 17:33:58 +0000
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