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Created by : Sachin Kore, Project Manager, CISCO  | 02 24 2009 19:03:55 +0000
Industry : Communications and NetworkingFunctional Area : India(Markets)
Activity:  827 views;  last activity : 12 16 2010 14:50:24 +0000

Is sales promotion in slowdown a good strategy?

 
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Top Argument
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Common dilemma any retailer faces during slow time is whether to run a promotion or sell at full price. If he does not run a promotion then there are too may negatives than positives.

 

There is no reason to run promotion if market is growing and have desired demand, but if market becomes slow, demand decreases; your goods in pipeline are getting ready as per the plan committed much earlier. In that case???

 

It’s better to react as per market condition and try to capture as much sales as one can.  It will help to rotate merchandise, liquidate slow moving or old merchandise, to get higher sales and to manage your operational overheads which are constant. Also during such scenario you have to compete with other brands that are running promotion so actually you are safeguarding your market share also.

 

Yes one can argue about net realization but what about having viable realization or not. I am against regular / deep discounting but not for Promotion.

 


By Alok Sharma, Retail , Leading Consultancy Firm  05 11 2009 13:14:24 +0000
 
Top Argument
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Indiscriminate promotions that exhibit a desperation for Sales may ultimately erode the value of the brand. Remember nobody wants to be associated with a discount / cheap product.

However, Sales oriented promotion is inevitable in a sluggish market. The trick here is to device promotions that have a well defined role - increase consumption, increase the consumer base, keep your flock together etc., adds to the purchase excitement, and maintains or increases the brand value. If you manage this you will have your cake and eat it too. Else you will be diging a hole for yourself.


By vijay raut, CEO/MD/Director, Synergy Marketing Advisory Services  05 11 2009 10:10:46 +0000
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At least one start thinking over it.
By SHRIKANT MANOHAR DANKE, Project Manager, Phadnis Infrastructur Ltd  | 12 16 2010 14:50:23 +0000
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Yes, innovative and cost-effective sales promotion can be quite rewarding.


By Hari Prasad K, Head - Managed Services & IT Solutions  | 05 19 2009 08:35:56 +0000
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I completely agree with Mr.Mihir.The company cannot entirely stop the sales promotion of their product because consumers have a very short term memory and because of the invisibility of your product to them...it may happen that they will completely forget about it which will affect the sales of the product and the revenue generation.No matter how the situation is companies required to promote their products even if it means on a low scale but they need to keep the product in the sub concious mind of the customers all the time to increase the sales.


By Akhilesh Majumdar, Logistics Manager, Tesco  | 05 13 2009 08:12:33 +0000
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What I had meant was that offers where there is a utility value to the buyer always works! Also, Koutons or Cottons or Weekenders the offer of either a percentage off or free garments is definitely not enough to entice a consumer to rush to the store and buy... Its just not promotion! I have personally seen that in such situations the garments either have a tear somewhere or even a patch! Its also got to do with seconds being dished out to consumers under the game of 1 pe 3 free!! Its STOCK CLEARANCE for me!

But thats the way apparel industry works. Its only in the FMCG sector that you really get to see value added offers. That was my point!


By Makrand Bhave, Marketing & MICE, WIZCRAFT International  | 05 12 2009 08:42:46 +0000
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Based on what is happening around me for last 10 months. Since am into domain consulting and also IT product consulting, am seeing that sales promotion is happening, but we need to build a strong business case. The deliverables need to be tangible in today's market condition. 

The companies cannot stop totally the sales promotion, as that will effect the revenue generation for this financial year and also strategy growth for years to come. But the need of the hour, for every dollor invested in sales promotion, there is atleast (minumun)  15 times revenue generation.

Also in certain industry, the customer is forced to go for sales promotion beccause of competitors stand & take. But the big dollars have stopped coming into this expense account. As the CFO of all the comapnies are now watching all the cost expenses drivers.


By Mihir Jhaveri, PMP, CSCM, Senior Manager/Pre Sales & Solution Lead/SCM/Strategy, Bristlecone India  | 05 12 2009 07:16:44 +0000
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The offers that are thrown are not promo0tional in nature, they are basically stock clearance sales in the apparel industry. In terms of Insurance & MF's there is no gratification offered except that LIFE is secure and when the stock market goes the SOUTH direction.. well its history!

Promotions like buy and scratch & win! A soap free on Floor cleaners, Tooth brush on a tooth paste... These are promotions that offer instant gratification! These will always work wonders with consumers!

This does not mean a decrease (temporary) in MRP's but an 'EXTRA' that has some basic utility value for the consumers!

 


By Makrand Bhave, Marketing & MICE, WIZCRAFT International  | 05 11 2009 14:14:01 +0000
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Sales Promotion in Slowdown is sensible based on the nature of product and target. in my opinion, if the target was an upper middle class family in the up market, it will not be a bad idea to target middle class or even lower middle class in the slowdown. the middle class is affected by the recession but not as much as big players. at the same time, if the product can be renegotiated for a middleclass target, they would definitely be interested in buying a brand at an effective rate. everyone wants to be with "A" Brand.

so the basic idea is to try a different target or increase the radar for the same. this will allow the brand to be able to penetrate deeper in the community and when the up market happens, it will definitely help the brand as people are already loyal to that brand since even the bad times. getting deeper into the community at this time would be a smarter idea than just trying to cut down on basic things like publicity/marketing. if marketing costs are cut down, that can also leave a negetive impression on people's mind about company being into cash crunch, secondly, if the marketing activities are cut down than the problem is with the brand recall value, which is being hampered as the rule of the jungle says, the survival of the fittest.

Marketing is the way of life ...


By Ashish Gandhi, CEO/MD/Director, Creative Director, PostBox Communications  | 05 11 2009 12:04:33 +0000
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Sales Promotion is a conscious move to ensure product visibility in the open market at an attractive cost OR attractive gratification to the user! Its the most COST effective to physically let the brand/product do the talking that it needs to do to catch the eyeballs of non users and tempt them to GO FOR IT as well!

Promotions in lean times is a good way forward to get that product moving which normally is not much in demand as well. Success of one rubs of on another too!


By Makrand Bhave, Marketing & MICE, WIZCRAFT International  | 05 11 2009 09:54:26 +0000
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Satish Ji has made a very valid point.Sales promotion of a product will definitely have an impact on the minds of the consumers and it becomes necessary to promote the product irrespective of the market condition because people's memory is very weak specially in competitive times like these and it won't take much time for your product to be erased from their memory..........So marketing and promotion of the product should be inevitable for a company in any type of market condition.


By Jayant Vishnu, Art Director/Sr Art Director, Creative  | 05 11 2009 06:33:15 +0000
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With out Sales promotions, Does anyonne think they can generate Leads :)

I think Sales promotions are again important to generate interest.


By shiva Kiran Adapathya, Sales/BD Manager, Qaguild.com  | 04 16 2009 15:44:32 +0000
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Due to slowdown people are tend to decrease the expenditure, they will think alot before spending. Sales promotion gives them the instant gratification. The word discount or price cut ceates always great impact in the mind of consumer as they have to spend less than the normal


By K Satish Kumar, Promotion and MArketing , Twinings Pvt. Ltd.  | 04 07 2009 13:53:04 +0000
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sales promotion is down fall is still viable proposition as need and necessity are never ending. its only depends on cost effectivity of the product to the end user. and how economical is the set budget for the said promotion etc.


By yogesh deshpande, Management consultant for Sales, leadership, Wealth mangerment and self help,  | 03 13 2009 04:22:38 +0000
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I think it is less investment and greater return.


By Deepa Sawant, Project Manager, Motorola  | 02 24 2009 19:07:05 +0000
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Not a bad idea to go for it can create more revenue even in bad times, let people get aware of the product and it could have a good recall value that could help it to grow.


By Sachin Kore, Project Manager, CISCO  | 02 24 2009 19:03:55 +0000
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SALES PROMOTION IS A REGULAR PROCESS WHETHER THE COMPANY PRODUCE THE GOODS OR NOT. aT PRESENT SITUATION.. IT IS ESSENTIAL TO REDUCE THE COST OF OTHER THINGS BUT NOT SALES PROMOTION.. THEY HAVE TO SAVE FROM  OTHER THINGS AND SPEND IT FOR RESEARCH AND DEVELOPMENT TO BRING DOWN THE COST OF PRODUCTION AND COMMODITY PRICE..TO RUN FOR A BETTER FIGURES.. IN MY VIEW SALES PROMOTION IS HEART AND COMPANY IS LUNGS.. WITHOUT HEART LUNGS WILL BE USELESS. BECAUSE, WE CAN NOT MAKE BETTER SALES FIGURES (THAN LAST YEAR), IF THE SALES PROMOTION IS THERE WE REACH NEAR TO THE LAST YEAR.


By v. s. sastry akella, Head/VP/GM-Business Alliances, general manager jaya kumari Ice and cold storage (p) ltd., vizag cold storage pvt. ltd., visakhapatnam (30-09-2007)  | 05 20 2009 12:10:22 +0000
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In case Koutons  and whole lot of other brands where there is perinnial board of 50%+40% Sales board on new arrivals as well do we count it as stock clearence sale.

Being a part of the retail industry in early part of my carrier I'm know that the stock clearence sale happens in the month JAN-FEB to clear the autumn winter stocks and in Oct-Nov for clearing spring summer stocks. 

As far as life Insurance goes none on the surface of the earth take insurance as a risk cover altough ideally that should be the key criteria rather treat it as Investment Plan and Tax saving Instrument else why there is a sudden rush for Insurance Plans during Jan-march quarter.

Now talking about a soap with a floor cleaner offer, unless and untill there is a need for a customer to buy a floor cleaner the customer is not going to buy floor cleaner in hordes just because he gets a soap free or for the sake getting 5 soaps he does not buy 5 floor cleaner because of an offer in place.

Speaking about the same offer of soap with a floor cleaner, the less we talk about  the customers perception about the brand of soap the better, given a chance he/she  wont buy that brand of soap given 9 out of 10 chances.

Product bundling also has some rational and some logic as that is what VAS is all about.  


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 12 2009 06:11:12 +0000
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By suggesting  Sales Promotion during sluggish times, do we mean to say that price is the only factor that determines customers consumptions/usage of a particular product/service?

No, price is not the only factor although it a major factor in detrmining consumption pattern. Any which ways whether there is a recession or a boom period do the customer needs fade away? The answer is it doesn't only the pattern of consumption changes where by customer  trims down his demands to the level of wants or need in that order.

Hence it is imperative for the Organisation to identify these changes in pattern and design a value proposition accordingly that is in sync with Brand image, values and ethos.

For example in case of insurance plans

When the stock markets were booming ULIP's were ruling the roost, now with the recession on Guarantee Plans and Term Insurance plans are major hits so without altering the pricing new products to meet the changing consumer needs were introduced

In case of apparel industry does the sales promotion offer of Buy one get three/four/five free or 50%+40% off going to attract the customers and make the customer buy more certainly not instead we can launch a product line at a lower price tag categorise and brand it as Recessionary Brand/Cools for the summer etc.

Sales Promotion programmes when used actually does not boost the sales as because in the eyes of the customer the Brand value goes down hence lowering the customer satisfaction levels.

 

 

 


By DEVRANJAN DASH, Zonal Marketing Manager, ICICI Bank  | 05 11 2009 11:22:42 +0000
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I would say a mere waste of money.


By Avijit Sarkar, Project Lead, Alcatel-Lucent  | 02 24 2009 19:06:06 +0000
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