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Topic : The growth of Oracle CRM
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Oracle CRM

 
Created by : vinay shukl, Engineeg Specialist ABC inc  | 02 10 2010 04:51:31 +0000
Industry : IT ProductsFunctional Area : Application Software(Technology)
Keywords : siebel
Activity:  540 views;  last activity : 07 06 2010 20:18:09 +0000

A report published by Global Knowledge and compiled by Linda Leung puts Siebel as number 7 in a list of Dying skills. She states in the white paper that:

Siebel is one skill that makes a recurring appearance in the Foote Partners’ list of skills that have lost their luster.
Siebel was synonymous with customer relationship management in the late ‘90s and early 2000s, and the company dominated the market with a 45% share in 2002. Founded by Thomas Siebel, a former Oracle executive
with no love lost for his past employer, Siebel competed aggressively with Oracle until 2006 when it was ultimately acquired by the database giant. Siebel’s complex and expensive CRM software required experts to install
and manage. That model lost out to the new breed of software-as-a-service (SaaS) packages from companies such as Salesforce.com that deliver comparable software over the Web. According to the U.K.’s ITJobsWatch.com
site, Siebel experts command an average salary of GBP52,684 ($78,564), but that’s a slide from GBP55,122 a year ago. Siebel is ranked 319 in the job research site’s list of jobs in demand, compared to 310 in 2008.

I persoanlly do not agree with this statement 100%, but there are a lot of factors, in my opinion, which are taking it towards it:

1. Growing total cost of ownership (Cost of the base product + support, siebel on premises has just too much functionality then most of the clients use.. breaking them into different modules/ sections may help, cost of consultants, lack of best practice knowledge).
2. Lack of understanding of how to utilize the product across the board.
3. Growing competetion from competetion (Sales Force, SAP, etc).
4. Vague future direction from Oracle, with respect to the whole range of CRM products they now have under their umbrella.

Your comments please.

 
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Arguments in: "Siebel a Dying Skill??"
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Siebel die is a point to note but with Oracle in as the part of the product suite would not let it. Also with major implementation across the globle it's not that easy to replace and with the increasing need to maintain the customer insight it hard to replace a industry leader.... Would agree the TOC would make customer think about the implementation but for long term roadmap and siebel functionality in place... It would a tough for any other product to reach that place...


By vinay shukl, Engineeg Specialist ABC inc  | 02 10 2010 04:51:31 +0000
Leading HR Consulting Company
Leading HR Consulting Company
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A report published by Global Knowledge and compiled by Linda Leung puts Siebel as number 7 in a list of Dying skills. She states in the white paper that: Siebel is one skill that makes a recurring appearance in the Foote Partners’ list of skills...
To make history and let people like us to discuss :)
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