Siebel CRM vs Microsoft CRM

There's a reason Siebel was the undisputed leader in the CRM software market for years. Actually, there are many reasons.

Siebel built its reputation on functionally rich CRM applications that are technically sound and boast a top-notch interface. It also set the standard with CRM products tailored for vertical industries. Perhaps most importantly, Siebel pays attention to what customers have to say -- going so far as to survey every customer before creating some new versions.