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siebel vs Microsoft Dynamics CRM

Created by : abdul2502 , IT Solutions Manager, BSC  | 04 18 2010 01:23:51 +0000
Keywords : siebel vs microsoft dynamics crm
Activity:  772 views;  last activity : 12 22 2010 21:09:38 +0000
 
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Microsoft Dynamics CRM Vs Siebel
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Microsoft CRM makes life easier for everyone who's involved: call center agents, sales reps, marketers, managers, IT administrators and ultimately customers. Microsoft CRM's out-of-the-box functionality and installation ease is unparalleled in the market. Richard Smith, a Microsoft expert with Green Beacon Solutions, said, "Microsoft is easier to install and manage than others, and there is not a lot an administrator has to do with it" to get it up and running. Plenty of new and improved functions enhance simplicity: Users have expanded privileges and can filter customer data by relevant category. And all CRM functions are available through Outlook, whether users are logged into the CRM system or not. Microsoft CRM synchronizes data automatically at the next login.
By abdul2502 , IT Solutions Manager, BSC  04 18 2010 01:23:51 +0000
 
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