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Topic : How HR's should manage New Recruits?
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Created by : Renne Sharma, HR Analyst, ABC Consulting  | 03 19 2010 11:30:28 +0000
Industry : Human Resources (HR) ConsultingFunctional Area : Organizational Development(People Management)
Activity:  2204 views;  last activity : 03 29 2012 16:59:57 +0000

Many companies provide some sort of introductory training or orientation for most of their new employees. It may take the form of an older employee assigned to show the new employee "the ropes." Or it may be left to the HR department or the individual's new supervisor to show them where the coffee pot is and how to apply for time off.


http://i.ehow.com/images/a04/b0/ij/conduct-training-session-effectively-800X800.jpg

 

Many organizations, especially in government and academia, have created new employee training that is designed, exclusively or primarily, to provide mandated safety familiarization.

So, is new employee training a worthy investment?? Do share your views....

 
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Human Resources need training for building upon their competencies and skill sets so that they can contribute to the key result areas of the organization. We need to have a competitive and standardized selection criteria and meticulous process driven by hard core professionals. The budget for training and the training process needs to be evaluated by independent technical and quality audits. In a process and quality driven organization like the Oberoi group of hotels each individual is  evaluated not only for being able to complete the training as a Management Trainee and take up the post of an Asssistant Manager but to become a leader and a future General Manager or a Vice President. Many actually become CEO's as well maybe not in the same organization but their contribution to the parent organization for the time that they spend has immense value for achieving the organizations goal, mission, vision and values.


By Jatinder Kapur, Associate Professor, Federation of Hotels and Restaurants Associations of India Institute of Hospitality Management  03 19 2010 16:58:46 +0000
 
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Training is a first step for Development of the employee and it help to aware new recruits about the organisation culture. If new joinee is fresher than training should be must. By providing training to new employee, he/she can be valuable asset for the organisation


By kalpesh zanje, Manager, Axis Bank Ltd  | 03 29 2012 12:46:07 +0000
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Training of new recruits is mandatory. By training he gets aware of the systems and can give the required output. Candidates are also an asset to the organization and investing in the assets is never bad it is always worth.
By Krishna Bhardwaj, Lyrics Writer, Freelancer  | 05 30 2010 06:35:09 +0000
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Of course, training is must in case of new recruits as it will introduce candidate to their work & help them to know that how to work easily.


By Vipin Bhasin, Private Equity/Hedge Fund/VC-Manager, Indian Investment Co.  | 05 30 2010 05:45:02 +0000
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I fully agree that hiring freshers should always be accompanied by a training program. If your organization does not have the budget or a setup that supports a training program, then it is advisable that you do not recruit freshers, because, freshers are not employment ready at all.


By Om Deshpande, Business Consultant, JobsXS  | 05 30 2010 05:44:24 +0000
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Training is essencial for new job roles .it improves efficiecy as well as accuracy of work.
By vishal Rathod, Project Engg, WTTIL  | 05 30 2010 05:41:07 +0000
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Training develop new skill as wel as polish the skill. It is helpful to freshers as wel as experience holders and help to smoothen the work and to achieve the goal of organization.
By Rajesh Kumar, Prop., IT world  | 05 30 2010 05:08:38 +0000
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These days it is pertinent to think training results in costs when we see the holistic approach of the effects of training whether its orientation,or induction or specialised training or for that matter progressive training, all maters towards the goal of the organisation.This training has to be conducted holistically and not just as a program to spend the training budget for the sake of certifications or satisfying the boss or leader.

An untrained person is a person working with his blunt Axe where he does not know what to do and may cause the productivity to slow down or cause lot of wastage due to not being oriented to the process of productivity.We cant blame him .

The organisation which is spending money for the employee will be wasted out and the effects of untrained personnel will result in cascaded revenue loss to the company rather than having him at all.

Some lose the site of costing of training versus the effects of a good trained personnel.Training gives an Intangible benefits to him and the organisation which is benefited from such personnel.

Hence I don't agree that training costs are expenditures if training is not taken seriously. whether it is small job or a big job.

The industries are of different varieties even withing the similar industries. the processes are different, the qualities are different. invariably if the personnel are trained and are given the right place for their existence and respect the companies tend to survive all odds what ever it may be.

There are some proponents within industry who see more on numbers irrespective of wastage and quality as they trade of the loss cause they can manage with excess reserve which is not a rightful approach and trade of everything at a cost which is not reckon able.such practices will definitely will retard the training preferences and many industry will die down because of smart CEO's who understand the values of training and use it rightly.

I for one believe with lack of specific skill sets available and using cheap untrained manpower to run the show is of predominance and not  the right ethical business. with such defects no organisation will stand for long however bug it may be.

Untrained people are a big bugbear from the top to bottom of the hierarchy in any organisation.Its like 2 blind beggars trying to show the way for others.

Effective, focused training is a must for any organisation to survive in the present uncertain internal and external environmental conditions. The turnover and PL is a must for the bottom line but without training this cannot be achieved if some think its is possible.

Kind Regards

Major M Rajendran (Retd)

 


By Rajendran Mariagnanam Mariagnanam, Founder and managing partner, Braintrain consultancy services LLP  | 03 29 2010 07:34:30 +0000
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giving of training will definitely increase the productivity of an employee in all aspects.. the proper T & D will increase the value of an employee and the employer also..


By Mythili , ADMINISTRATIVE OFFICER, kmc public school  | 03 29 2010 06:18:09 +0000
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Yes, training of new recruits is a sound investment . As organizations invest millions of dollars on computerization, I>T, but who handles these software, these are the employees rather the new recruits. Any investment on training is the soundest investment. It creates awareness amongsgt them,boosts their morale and raises their level in jobinvolvement. Among all the five factors of production viz land,labour, capital, enterprise, human labour is most important who have to operate the sytems. Knife is a knife. It`s job is to cut but all depends who holds the knife a surgeon or a butcher.


By SUDHIR KHURANA, Freelancer, Freelancer  | 03 29 2010 05:32:18 +0000
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Its a neccesity for all new joinees to be oriented with the Organisations Policies & Procedures. More important is to understand the organisational culture, so that they can get accustomed to & adjust accordingly.


By Avinash Kulkarni, Academy Head, TUV Rheinland (India)  | 03 23 2010 08:16:32 +0000
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i believe a downfall of a company is when they lack orientation and training and then blame tghe employee for mistakes.  sadly the employee thoiught they were performing as expected but if never told. taught or trained, how can we hold them accountable?


By marla caplan, COO, Global Business Development Company, LLC  | 03 22 2010 20:41:13 +0000
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While recruiting new candidate we give more importance to the candidate who has worked with similar company even after the candidate will not be a tailor made for the Job roles, certainly we need to train them to know the process, roles, etc to understand and execute some percentage of the job roles confidently, more over your employees are your asset we need to groom them to enhance their productivity so training forms a part of the investment and if the company has to progress then there should be advancement in the knowledge which comes through training, so training of new recruits is worth investment which can can reflect a good ROI
By Raghavendra , Managing Director, GLOBAL HR Consultants (www.dipsons.com)  | 03 22 2010 17:17:50 +0000
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Yes, it is worth putting money in training.

A scheduled & structured training on job functions, soft skills and Myths-Facts can put person not only on fast track but also can control attrition.

People learn otherwise also, however may take months to reach the start point and sense of ignorance and non-achievement plays a major role in attrition. Just check the attrition rate in first six months out of the total attrition and you will believe me.


By Rajesh K Richhariya, G.M., Sales & Marketing  | 03 22 2010 07:47:00 +0000
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I strongly support this view.Training should be highly interactive.wWe have to form diads or triads consisting both of old and new employees.The old employees have the experience which they have to share with new recruits The new employees have the latest knowledge and are in search of how to use it.If groups are formed on this basis,there will be compatability.On the indian railways ,we follw this principle while deployingdriver and his assistant.My personal view is that training can be effective if it's emphaSIS IS ACTUAL WORKINGI,E,.ON THE JOB TRAINING.
By DR ANIRUDH PANDEY(PhD), Freelancer, Freelancer  | 03 22 2010 06:04:43 +0000
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Most certainly.

Induction training is extremely useful as it helps the employee get on the fast track to assimilation within the organization. It is all the more important now with IT systems in most organizations.

When properly implemented by HR, and properly undergone by the employee, this allows him or her to become familiar with the corporate mission and vission and the internal processes of the organization.


By RAMESH KANDADAI, Principal Consultant, ARM Consultants  | 03 22 2010 05:26:26 +0000
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Yes its worth spending money on training, it induces faith and confidence in an employee.


By Gaurav Mehta, Sales/BD Manager, DynPro India Pvt Ltd  | 03 20 2010 18:57:45 +0000
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Sure, The competition among the organization now a days spare no time for employees to know the roles and reaponsibilities of new employees in the firm by their own, only a structured and comprehensive training programme for the new joinees will ensure that they are absorbed with the companys working system. In the long run whatever the cost for the same will compenasate with.


By Manoj Kumar, Sr: Manager - QA, ARCHETYPE GROUP, INDIA  | 03 20 2010 09:02:31 +0000
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As sufficient expereinced & loyal professionals not available in the market, it is better to recruit fresh candidates & train them to make loyal & quality professional.


By Biranchi Narayan Acharya, Chief Manager (Projects), Simplex Infrastructures Ltd  | 03 20 2010 07:38:30 +0000
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Yes, Of course it is worth investing on new recruit.

This is an induction training whether a fresher or experienced where normally a new comer is made aware of various policies, procedures, functioning style of difference depts as well the one which he or she is going to join.

So this investement is really essential as it helps to create -

- Sense of belongingness,

- Sense of ownership,

- Sense of responsibility,

- Attachment & loyalty

At the same time the proper plan has to be made before delivering the same so that the new joiner should feel comfortable.

The induction training must be provided by the right person who can be an impressive personality as well the motivator.

 

Thanks

Chandrahas L. Bollabattin

Placement Officer

MIT Institutions, Pune

chandrahas1612@gmail.com

+91 9325483480

 


By Chandrahas L. Bollabattin, Placement Officer, MIT, Pune  | 03 20 2010 03:57:06 +0000
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planned and structured investment in training of new employees surely pays off. Trainees have in many places succeeded gradually to key positions. Process and a key mentor who can add value to the gradual growth and transition will make a very good impact.

 

Arun Solomon


By Arun Solomon, Director Consulting Services, HumanSync  | 03 20 2010 03:52:06 +0000
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Training of new recruits is not just an investment , it's the best investment a company can make.

When you want performance at the earliest , the only way to ensure this is training. Training not only makes an employee knowledgeable about his responsibilities , it also inculcates the company culture in him , and enables him to fit into the overall scheme of things.

In the absence of training , an employee is left to fend for himself , and this is the best way to demotivate him , since he gets an impression that no one is interested in him or cares for him.

A lot of new recruits form an impression about the company based on their induction / orientation programs , and for quite a few , their decision to continue or leave is formed during this phase.


By K. NARAYAN, None, None  | 03 19 2010 17:06:34 +0000
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Couple of years back,there used to be a debate "Quality,is it worth investment",back then the answers were not exactly affirmative,couple of years down the line what we find is ,it actually reduces the overall cost.The reason short sightedness or in the box thinking.It was always felt that quality is something of a luxury which company was offering to customer while it was of little or no importance to the company.

I find same sentiments running around the training.It is felt that training is something which is offered for an individual's(employee) development and not the organization but training is something which reinvents an employee from a worker to a collaborator.Its not surprising why host of fortune 500 companies spend a lot on training. A training doesn't involve just improving technical skill or soft skill which most of us would believe and what exactly we found in new mushrooming companies but its something that introduces an employee to the ethics, culture and vision of the company.

There could also be a feeling that why to to invest on employees who are finally going to leave the company but it may happen that it is because of lack of proper training that leads them to do so.

 


By Amit Kumar, Design Engineer, Bharat Heavy Electricals Limited  | 03 19 2010 14:48:43 +0000
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Investment in new recruits is important and necessary. But the more important issue is to retain them for a justifiable period to get rewarded for the returns. So HR needs to plan on a retention policy together with a training programme.


By ravi kishore, Freelancer, Freelancer ; Faculty Bangalore University  | 03 19 2010 14:09:15 +0000
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Whichever form it might be, training / orientation is certainly a worthy  investment. Company size and employee numbers, immaterial. Smaller the size and larger the number, less the time. Time is of high essence for all professionals and companies alike and dedicating few hours in initial stage leads to better time management at later stage and that to me if of high value. Good topic to start Renne.


By Navjeet Sood, Business Head, ADI Media Pvt Ltd  | 03 19 2010 12:31:52 +0000
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If you think it is not important to support newcomers, then you should also be against education systems in general as all of them provide one main thing - support for newcomers (into life, business, industry, company, new group of people, etc). 


By Martynas Sklizmantas, Systems engineer, eBuddy  | 03 19 2010 12:24:53 +0000
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Yes it really required to make them undersatand how  your current Organisation is working, work culture and Make them comfortable to start with new Organisation.

 

Anil


By Anil Kumar, Client Relationship Manager, IMS Empresaria  | 03 19 2010 12:23:04 +0000
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If you have high turnover, training new employees will make them more productive. They will feel better about themselves and the job. They will stick around longer.

If your profit per employee is less then you have major problems. You need to start training all your employees, not just your new employees, right away. And if you still believe that schools provide adequate training to make students labor-ready you are living in a dream world. Yes, some job seekers make the effort to learn on their own the skills needed for a new job, but most get that training on the job.

So, I think new employee training is a worthful investment.


By Renne Sharma, HR Analyst, ABC Consulting  | 03 19 2010 11:30:28 +0000
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What happens if a trained recruit leaves after a period of one year? The Gen Y employees are known job-hoppers. Is it worth spending huge amount knowing that they will not stay with the company? Training costs are going up. More than that the employee replacement costs, the indirect cost of reduced productivity, till the new recruit gets properly groomed, extra burden on the other employees - the list goes on. In spite of meticulous process, criteria etc., the Gen Y employees display unique characteristics - I derive the term from Reliability engineering- "Mean Time Between Jobs" which could be as short as 6 months and as long as 2 years. Looking at the previous job record of the prospective employee, the organization can determine the MTBJ and then design a suitable training program, keeping in mind the needs of organization and the mean time the employee is likely to be with the company.
By Dr Sridhar Sambatur, Professor and Dean, St Aloysius Institute of Management and Information Technology (AIMIT)  | 03 29 2012 16:59:56 +0000
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It all depends upon  the job profile and the placement of the candidate.If he or she is a fresh recruit, the training must be mandatory.If the recruitment is based on his or her profile,then it is not required.The company must decide the job requirement before asking for recruitment.The content decides the format.


By Mohammad Bakhsh, Project Leader/Managing Consultant, Freelancer  | 03 29 2010 04:43:50 +0000
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I believe that it is the responsibility of the manager involved.

Let's say that employee Jaap will work for department Y with the manager Jan. Jan takes the new employee and he takes care that he gets correctly introduced to the people, the environment, the work, responsibilities and if needed training and what more is required for the job. That is the only way that Jaap gets to his new responsibilities and the manager Jan gets to know Jaap.

A huge company like HP and IBM with hundreds of people policies might be different, but in small and medium companies that is not.

To throw the new employee for the wolves and don't tell him anything is only bad for the company and the manager involved.


By Wim Vincken, Director, Zangville  | 03 25 2010 18:47:57 +0000
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Now a days there are more attrition & people tend to move from one job to another at a frequent basis.For some companies, especially those with traditionally high turnover, it can be a major expense.

If your profit per employee is less than Rs.80,000, it would be difficult to convince the stakeholders that training is justified.

Besides, we all know it is the responsibility of the school system to train people to be workers. And it is the worker's responsibility to learn how to do a job so they can get hired.


By Nikhil Jain, Senior Consultant, Hewitt Associates  | 03 19 2010 11:40:16 +0000
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