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Created by : SR Sham Sunder, CEO/MD/Director Technoaid  | 05 04 2009 12:02:53 +0000
Industry : Management & Strategy ConsultingFunctional Area : Product Development(Operations)
Activity:  207 views;  last activity : 07 06 2010 20:18:09 +0000

I was contributing on how to create a niche banking retail product.  After describing my idea, I added a statement : "Hey, who should I send the bill to for having contributed an idea?"  This set me thinking..

This platform is broadly a preview platform of what a person is capable of and brings out his strengths(possibly weaknesses), knowledge, communication capability etc. 

A professional poses a question and many answer.  If the answers are general in nature it is OK but an idea contest, if used in a different way, can be detrimental to the individual who has contributed an idea.

Let me elaborate - I contributed an idea that design of a product should include alternative compliance mechanism.  The idea is out.  The cat is out.  If this is used to create products - without recourse to the contributor, isn't he at a loss?  On the other hand, if the usage is a shabby job, one or two such failures can render the idea itself to be dumped.  Whereas a professional could have built an excellent product out of the idea.

I think we should include a feature where the reader also indicates how he would put the idea/knowledge/argument into use in areas of his presence.  This would at least provide an opportunity to the contributor to possibly follow-up?

 

 
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Yes the user should indicate his general course of action Vs No it is a burden on the user
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SBI has brought out a smart ulip product with a single very interesting feature which could be big for the product. 

There are reward/incentive schemes in some organizations for idea generation. An independent professional like me does not have such opportunities.  I cant plead in a public forum that I know the answer but can not give because it is my IP. 

In a retail banking product, getting documentation and logging in is the most time consuming and delicate job.  Wrongdoing here can make the loan bad.  If you reject it when you could have actually considered it, 1) you are losing a customer  2) You are demotivating the staff 3) You are wasting lot of money both on the part of the customer as also your own  4) Your performance and opportunity cost will be higher.  If you can save on five out of ten rejections, you are far better off and gain. 

Instead of my idea being graded, I would prefer a user (Say a Product Manager in ICICI Bank) clicking a drop down button which selects "Would like further discussion".  Then, the onus will be on the contributor of the idea to approach the potential client.  This way, the client will get services of his choice at his doorstep even when he enriching himself professionally.  For the contributor, he gets an audience which could turn into a potential blusiness opportunity.  Too Step can convert the button into a drop down selector.  If the selection is something other than a "thumbs up" than it needs to be displayed.  The voting pattern can change depending on the option selected.

If IP rights issues arise, this interaction will become crucial. 

Since I am responding to a clarification sought by an IT professional, I need to clarify that inclusion of the alternative (intelligent compliance) model will enrich the IT product you design to a specific industry.  Here, it is not only the IT enablement that is the question but perhaps a first hand original feature built into a client's own activity.  Even to your own colleagues, the alternative (intelligent) compliance mindset when developed will bring up many innovations in your own sphere. 

I am stressing on intelligence here because it is not easy to justify an exception exceptionally.  It should test many parametres.  If a borrower has crossed 55 years and becomes ineligible for loan, he could justify through the alternative compliance route why he should get it.  This justification should as normal process; clarify 100 per cent why the age limit should be waived in this particular case.  While the compliance is a single stage (that he is <55 years) the justification goes through 4-5 tests. This approach would be extremely beneficial in IT sphere. 


By SR Sham Sunder, CEO/MD/Director Technoaid  05 05 2009 14:05:21 +0000
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It is important where one has to share his talent in the field..and what is the use of Idea which will never be implemented if one keeps it for himself...and the concept of this idea contest is to give their views on what they think is the best possible option for that...and if the rating is good for that idea...it is considered the best option of the lot...and i am not clear on what you are trying to say in your comment...so can you please give a detailed perspective on that.......thanks


By Sudeep Tarafdar, Senior Consultant, IBM  | 05 04 2009 14:26:59 +0000
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I think we can build one/few word selections on the possible indications.  For instance, it could be "I recommend"; "Meeting/discussion desired"; "Further details"; "Propose", "Useless", "Let me think over" etc.  Over a period of time, this feature will mature and consolildate well.


By SR Sham Sunder, CEO/MD/Director Technoaid  | 05 04 2009 12:02:53 +0000
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my pleasure... thanks


By SR Sham Sunder, CEO/MD/Director Technoaid  | 05 07 2009 09:01:30 +0000
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Yes sham now i get the whole picture and yes one should have such feature on the platform....it would be more benficial for the user..........thanks for the comment......


By Sudeep Tarafdar, Senior Consultant, IBM  | 05 06 2009 08:51:32 +0000
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