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Created by : Srinivas suravajhala, Asst. Manager.  | 07 30 2010 05:49:11 +0000
Activity:  1179 views;  last activity : 11 27 2011 18:52:19 +0000
 
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Lack of Research and Development Vs Compromising on quality standards
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India's Quality Scientists are spending most of their time doing "paper work"! For every R&D initiative, they need to go through a lengthy procedure of getting sanctions! Best of the Scientists in this country are committing suicides for the reason that the seniors won't allow their paper to get published or ascribe their best research thesis to themselves! Every third Rocket Launch in India is a failure - does any agency came out with the facts of such failures? The Government, year after year, pump a lot of funds for R&D. But, these funds are scientifically siphoned off in some form or the other! Equipment purchases are happening as per "L1" factor, and that too, the companies who have larger funds to invest for the benefit of a few in advance, would be awarded contract. Quality there is a secondary parameter!
By S. Muralidharan, Executive Director, Knowledge Foundation & Campus Around the Corner  07 04 2011 12:51:49 +0000
 
Top Argument
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I think Quality or research is not the standard to produce a world class brand.

Let me clarify this,

How could you differentiate quality between Coke & Pepsi?

Can you say, which brand’s quality is better? Nokia or Samsung?

Can you differentiate quality between Hp & Sony?

Can you differentiate quality between Dettol & Lifebuoy?

I think quality is not a standard to ppproduce a world class brand. Quality is just a “perception” that what we think about that brand.

Same is for research. I don’t think better research gives you better brands. The problem with research is that you can not predict the future through research. When slender + was introduced, they spent lots of rupees on research, and still the brand was a flop show. In addition, Opinion polls are the best example of it. 

I am not saying that better quality or research should not be there, it should be there, but it’s not enough to produce a world class brand.

Then how can we produce a world class brand?

Look at this article, published in THE HINDU (July 30, 2010)

Global technology major Apple tops the Forbes list of the ‘World’s Most Valuable Brands’, ahead of giants Microsoft and Coca Cola. The top nine brands in the list were from the U.S. No Indian company features in the list. Other companies featuring in the top 10 include U.S.-based McDonald’s, Coca-Cola, IBM, Volvo and Intel and Finnish handset maker Nokia at the tenth spot.

Now let me ask you a question which gives you the answer to produce a world class brand.

What is Apple? – Its a Tech major

What is McDonald’s? - It’s a Restaurant chain.

What is Nokia? – Its a mobile phone.

What is Coca-Cola? – Beverage.

What is Google? – Search Engine.

What is Volvo? – Vehicle Brand.

 Now look at the Indian brands.

What is TATA?  - Its car, truck, mobile, sim, insurance, salt... everything.

What is Reliance?  - Its a mobile, sim, insurance, retail chain... everything.

What is Videocon? – Its a mobile, TV, DTH, Washing machine, Sim... everything.

I think you have got my answer. Answer is simple. FOCUS.

To produce or become a world class brand we need to be a focused brand. We have been trying to build a business by expansion while we should contract our business to become a world class brand.

We have TATA motors and TATA namak, you won’t find Volvo namak. And that’s the reason, Volvo is the world class brand.


By chatur bangdu, Freelancer, Freelancer  07 31 2010 18:15:22 +0000
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Because we don't look beyond
By Maddury V Sreeram, Vice President - IT  | 11 23 2011 11:57:44 +0000
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Madam Annaji, as you said there are some Indian companies/organisations leading the domestic market and have some global presence. But, this is not enough. Maruti may be the leader of Indian automobile industry, but we cant compare this with world class companies like BMW, Ford, AUDI, Toyota etc. Leading the domestic market is totally different from being a world renowned brand. Big Bazaar has to go a long way to compete with Retail giant Walmart. As far as Pharma industry is concerned, we have an edge over others. We need companies like Iphone, Nokia, Blackberry, BMW, Toyota, Sony, Xerox, Caterpillar, Walmart, Microsoft etc.etc. to lead the world market.
By Srinivas suravajhala, Asst. Manager.  | 11 23 2011 06:19:20 +0000
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It is true that theres lack of research and development which is pulling Indian brands backward when competed globally. There are many high quality brands in India whether it is in FMCG ( Amul), Automobile ( Maruti ), Retail ( Big Bazaar) , Cipla ( Pharma ) or any other industry, there is a brand name in India which can compete with any of their peers globally. The real failure is happening at the marketing end. Indian companies always get bounded within India and fear to take their business globally. When we look for a global market, first we should market our company and its products globally. For this, the easiest way is social media marketing. This will help in gaining brand visibility globally. And if your website in incorporated with ecommerce solution, then the trade can also happen from any part of the world. Regards, Anna George Web Analyst Nichepro Technologies Pvt Ltd http://www.nichesuite.com
By Anna George, Web Analyst, NichePro Consulting LLC  | 11 23 2011 05:01:50 +0000
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India doesn't have enough intelligence to survive the competition, and especially from the west, who are extremely clever, ruthless and cruel. Love has no place in all this.
By neha singh, Content Editor, Avestia Corp  | 07 13 2011 08:30:18 +0000
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I think said arguments are somewhat confusing,as comparison cannot justify quality of the product.Quality has some standard parameter which are to be maintained by the company and to be justified by the user.You cannot compare American product with Indian product where their manufacturing cultures developed through phases and Indians are passing through initial stage where USA buissness culture utilising their products through long ages with many developments and reached in such a stage where at least indian companies can reach after certain time.We will have to wait & watch. We should not underestimate us with inhibitions.
By Shibaji Guha Mazumder, Project Lead, Shapoorji Pallonji & Co. Ltd.  | 07 12 2011 10:49:42 +0000
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In India lots of small companies and firms are there, they always giving importance to developing and maintain the product/project. Indians are very much serious on giving good quality products but fail to take time in analysis or research part. So Lack of Research and Development makes Indian companies failing to produce a Thank you
By PRAVEENKUMAR.V , Msc IT Student, Sri Krishna Arts and Science College  | 07 07 2011 17:10:05 +0000
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Each company should develop its own explantory standards or method statement to make employees understand how easy it is to follow standards.Our Indian standards are more stringent particularly in some construction materials.We have lot of data and research findings which is not communicated well to the user community.
By RAJA S BHOOPATHY, Vice President-Engineeering, Isha Homes (India) Pvt Ltd  | 07 05 2011 08:28:18 +0000
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In my view there is no PhD professionals in Nation and also Government is not intent to establish Research and Development labs.Quality of research need to enhance in manufactures and software.
By Jagadeesh Sngem, MCA Fresher  | 07 05 2011 06:30:35 +0000
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The science and research initiatives are strongly required in India, today we have started giving more importance to Singing Dancing & Acting as these fields have glamour and fetch money easily, look at the number of such programs in media. Research is going on but require support from government and fresh minds, today if compared to scientist or engineer most of the parents would choose actor singer and dancer as their kids profession so we are going to face more in coming years. Students should be motivated by the media. Cheers!


By Mohan Murari, Marketing Manager, Confidential  | 07 05 2011 06:15:26 +0000
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First research and development is come then quality. If R & D is not proper or lack , then whatever you make , it will fail or it not gives you expected result so R & D is most important to develop product or brand...
By Virag Shah, Confidential  | 07 04 2011 13:12:12 +0000
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Because indian company looking for great profit by costing of few amounts thats the main reason and Indians are making product in costing of rupees not in dollars or euros thats the main reason.
By Amit Kumar, Network Security Specialist (Cisco), Nile Technical Agencies, Khartoum Sudan  | 07 04 2011 11:33:35 +0000
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i think its lack of research and development.we dont have enough capital for effective working of R&D primarily because of poor foresight and vested political interest leading to insuffient growth of our companies.....
By priyanka pushparajan, Medical advisor team, Aramuc India Ltd.  | 08 17 2010 17:08:10 +0000
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It is nothing but purely lack of research and development. We have budgests for everything other than R&D and marketing. These are the two most important factors in any products lifecycle. Without the proper R&D, we wouldnt be able to come out with world class products and without marketing we wouldnt be able to convey the same to the consumer.

Samsung is a world leader in consumer electronics only because of its emphasis on R&D whose budget is almost 3 times that of manufacturing or marketing. Its an organisation whose basic foundation is on R&D. Same with Apple computers. Many a brand of computers have entered the market but none is able to match the prowess of Apple.

R&D not only gives you new ideas or avenues in the development life cycle of a product but helps you re-invent the wheel when it comes to a product already in the market place. It gives you new insight into the whole product development phase and helps you in ironing out the weak points.


By Jaygopal Raghavan, Marketing Manager, Landmark Group  | 08 17 2010 15:27:25 +0000
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CHETUR PLEASE NOTE:

CUSED SELLINTHE OTHER WAY OF LOOKING IS INDIAN PRODUCTS USE AN UMBRELLA BRAND NAME TO SELL A WIDE VARIETY OF THEIR PRODUCTS.IN THIS WAY WE ARE SUPERIOR IN THE SENSE OUR PEOPLE ARE CONFIDENT OF MANUFACTURING MANY QUALITY PRODUCTS INSTEAD OF CONFINING THEMSELVES TO ONE PRODUCT CATEGORY IN THE NAME OF FOCUSED SELLING.


By s.baalu , Consultant, XYZ LTD  | 08 10 2010 13:58:55 +0000
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Sir,

     You told us the difference in terms of what u call as FOCUS and i entirely submit to it.But research is one of the foundation on which quality rests upon.U talked of Apple,Volvo,Nokia etc but they spend majorly on their research to make their product better all the time.I m not denying the fact that Indian multinationals do  have R&D and yet  they cannot deliver accordingly but if researches would not happen things will get worse all the way.Also,as u pointed that research is no major contribution ,in that case question arises--- Why to expend millions on research for product development ?India is a different market and Tata,Reliance etc work here aligned to the same.This is not the case with Microsoft,Apple,Nokia etc.They flourished as these product based companies got the suitable infrastructure too.So its an amalgam of such things.We cannot take it all to just Focus.


By Deepankar Dixit, B.Tech/B.E. student, I.I.M.T College of Engg.,Gr. Noida.  | 08 01 2010 11:13:30 +0000
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Standard quality, Research and Development everything requires proper infrastructure to support. Indian companies fail to produce class brands and the country called India also fails to attract class brands to come and have a manufacturing hub in India because the two reasons that are already mentioned and the foremost of the reason is lack of infrastructure.

The GM operation of Adidias gave a very resounding reason, when I had questioned him that “why all big brands are getting manufactured in China and not in India?” He said - “India hasn’t shown anything yet to attract the bigger brands to come and open their manufacturing hubs, where as China has given the infrastructure to manufacture in economic scales. That is why it is now the biggest exporter of all manufactured brands.” Inspite of India’s large consumer market, India’s labour force as cost effective as China’s, India does not scale its production in the economic scale like China.


By Shiuli Mukherji, Head Strategy Plan- , Region SEA  | 08 01 2010 08:48:19 +0000
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I think Quality or research is not the standard to produce a world class brand.

Let me clarify this,

How could you differentiate quality between Coke & Pepsi?

Can you say, which brand’s quality is better? Nokia or Samsung?

Can you differentiate quality between Hp & Sony?

Can you differentiate quality between Dettol & Lifebuoy?

I think quality is not a standard to ppproduce a world class brand. Quality is just a “perception” that what we think about that brand.

Same is for research. I don’t think better research gives you better brands. The problem with research is that you can not predict the future through research. When slender + was introduced, they spent lots of rupees on research, and still the brand was a flop show. In addition, Opinion polls are the best example of it. 

I am not saying that better quality or research should not be there, it should be there, but it’s not enough to produce a world class brand.

Then how can we produce a world class brand?

Look at this article, published in THE HINDU (July 30, 2010)

Global technology major Apple tops the Forbes list of the ‘World’s Most Valuable Brands’, ahead of giants Microsoft and Coca Cola. The top nine brands in the list were from the U.S. No Indian company features in the list. Other companies featuring in the top 10 include U.S.-based McDonald’s, Coca-Cola, IBM, Volvo and Intel and Finnish handset maker Nokia at the tenth spot.

Now let me ask you a question which gives you the answer to produce a world class brand.

What is Apple? – Its a Tech major

What is McDonald’s? - It’s a Restaurant chain.

What is Nokia? – Its a mobile phone.

What is Coca-Cola? – Beverage.

What is Google? – Search Engine.

What is Volvo? – Vehicle Brand.

 Now look at the Indian brands.

What is TATA?  - Its car, truck, mobile, sim, insurance, salt... everything.

What is Reliance?  - Its a mobile, sim, insurance, retail chain... everything.

What is Videocon? – Its a mobile, TV, DTH, Washing machine, Sim... everything.

I think you have got my answer. Answer is simple. FOCUS.

To produce or become a world class brand we need to be a focused brand. We have been trying to build a business by expansion while we should contract our business to become a world class brand.

We have TATA motors and TATA namak, you won’t find Volvo namak. And that’s the reason, Volvo is the world class brand.


By chatur bangdu, Freelancer, Freelancer  | 07 31 2010 18:12:16 +0000
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I agree with you Srinivas sir... Indian companies never research for there products quality and never think for products development.. They only think for capture the market and sale more products as possible.. They do not maintain the quality of product.. Thats why they fail to produce a world class brand...!!!
By Nohar Singh Dhruv, Jr. Engg, Chhatisgarh State Electrical Board  | 07 31 2010 06:37:59 +0000
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Very true. Most of the research and

development that happen here are

about how to make the products cheaper mostly

by compromising quality. May be like every

other under developed country men, Indians

are also considered lesser mortals whose life

can be tampered with.

It is for the Indians to change that image.

for all these, our politicians here  seems to be of little help.

Look at the happenings in the country's uppermost

institutions, during the week.


By P. Abraham Paul, MD FCOMNET  | 07 31 2010 04:22:03 +0000
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Scarcity of Indian international brand need deep analysis of the Indian professional environment. The reason for giving welfare to citizen need be looked into. Our professionals don't seem to be in the right frame of mind do professional work and create outcomes condusive to their job. They are bombarded by the chaos of the environment in which they have to come up in life and academia, which makes them mentaly deficient reason lack of welfare facilitation by government past and present.

Most of our professionals of yester years went to academia for adaptive reasons, for imporvement of status hierarchy or for eliciting better pays which is adaptive per se and can cause neurosis in the person and neurosis is one of the most painful mental disorders.

At work place they defend their sloth and lack of effectiveness by blaming office politics or blaming supervisors. This is again I mean defensive behavior is caused by another mental disorder called paranoid disorder.

When they are taken to task for wrong product delivery or work they offend the person involved and offensive behavior is a symptom for another mental disorder called 'psychosis'.

Not only our technical staff but all the administrative staffs and government employees are endowed with either of these sickness which prevents them from being effective at work. So companies cannot create an effective R&D staff and hence international standard brand.

 


By Mathew Cherian, Research Associate/Analyst, Western Michigan University  | 07 30 2010 18:23:27 +0000
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Thanks. u have brought a valid point for debate. All we know today that both R & D & Quality are interdependent in nature.  We cannot out rightly say that India is lacking both. The taste of consumer has undergone a sea change and the question  of making sacrifice nor compromise is no longer valid. The so called rational thinkers (consumer) of yesteryear is more innovative and periodically looking for changes then and there.


By sudhakar , BUSINESS CONSULTANT  | 07 30 2010 16:06:06 +0000
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I have a different view point. It depends from Industry to Industry, for past three decades India has been exporting world class quality garments to all the big brands in the World. J. Crew , Tommy Hilfiger , Hugo Boss , Marks and Spencer to name a few. The perspective has always been to follow the same , and not deviate. If and only if the mindset changes from Outsourcing to Ownership , Global Brands can be a reality.

Secondly I feel that India as a nation has not been explored completely, and we still need to make efforts to tap the unexplored market. To look for new markets makes sense when we have explored ourselves completely.


By Komal Singh, Student, School Of Inspired Leadership  | 07 30 2010 14:28:37 +0000
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I personal believe that lack of sufficient encouragement for Research and Development in India is the main cause.  Most of the Indian companies are laggards in adopting technology.


By Srinivas suravajhala, Asst. Manager.  | 07 30 2010 06:09:19 +0000
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From mobile to machine guns, India largely depends on imports and import of technology. It may be due to the lack of required encouragement for Research and Development. May be the Indian Companies compromise on quality standards. May be it is our failure to think out of box. May be it is due to lack of innovative mindset. Talent is plentiful. Most of the Indians are instrumental in creating world class brands working for companies outside India. Managements of Indian companies shall think on this.
By Srinivas suravajhala, Asst. Manager.  | 07 30 2010 05:49:11 +0000
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Most of the Indian consumer compromise on quality, its not because they do not want a quality product but they lack resource to buy a quality product. Most of the Indian consumer are from middle class family who prefer their work done with 'jugad' system rather than expending their savings on quality products. The 'Chalta hai' attitude dominates over 'quality' in Indian market so companies also are not focused on quality standards. And that is the reason why there is lack of research and development. So both the above reasons are responsible for the failure of Indian companies to produce a world class product. Both reasons complement each other.


By Seraj Ashraf, M.Pharm student, Manipal University  | 11 27 2011 18:27:45 +0000
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Indians per se are satisfied with mediocrity.Look at the road,rail,food, etc etc. Those who accept these type of quality are considered as positive and good indians while those who oppose will be branded as "terrorist" and "traitors" dividing the country. This type of stupid attitude is not acceptable internationally and hence we do not have any world class brand. The other reason is that what you make in india can be sold in india - so, the necessity to make a good product is always missing and those who try to change this will have to face bullying and social shaming.
By Munshi Ramchand, Retired  | 07 04 2011 12:23:50 +0000
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Chatur, you are right. I am not against it. Good explanation.


By i_am_against_it , Freelancer, Management & Strategy Consulting  | 08 19 2010 15:02:09 +0000
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It is true that our companies are not able to give the world class brand and it is bcoz of the compromising on quality standards.
By Yogita Jaywant Patil, Associate consultant, Datamatics (CDIS)  | 08 17 2010 16:10:35 +0000
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yes, I totally agree with your point of view. Yes the FOCUS is required.  But we cant compare Volvo with that of any TATA brand car.  Though there is no dearth of talent, institutional knowledge why we are lagging behind.  We dont have the initiative, we dont think innovatively. We confine to the walls of the box.  Here we require the wisdom of research and development.  We are unable to introduce a new technology to the world. Where we are lagging? How long we confine ourselves to the role of followers, why cant we be the leaders.  This is the focus of point here.


By Srinivas suravajhala, Asst. Manager.  | 08 01 2010 12:11:39 +0000
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"INDIAN COMPANIES FAILING TO PRODUCE WORLD CLASS QUALITY" for both the reasons. My association with various types of companies proofs,it is mainly compromising on quality standars for more profit making.
By R N Bhattacharyya, Freelancer, Freelancer  | 07 31 2010 16:11:08 +0000
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I feel that there is no lack of research and development as in evrey budget, a good allocation of funds is made to this particular area. What lacks is that the Indian consumers are not aware of their rights till now, they do compromise on quality standards.  What type of product is manufatured depends upon the consumer base who is expected to buy this. Take an example of a commonly used product- Shampoo. The same products is available at local vndor, departmental stores, canteen and in the local shop of a village. Buy itfrom all the sources and see the difference in the quality. The brand is same but quality differs. Even if the manufacture produces a low grade produce, he has to take some form of reaserch and development in same ( how to decrease the quality and increase the margin by selling the product in same ratio at same price). If the same produce is manufactured for export, the quality would be supreme. Duplicay and adulteration in same band prevails depending upon the market is it suppose to serve.


By Mamta Sachdeva, Business Development Manager, Web designing  | 07 31 2010 07:02:49 +0000
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Too much of scarcity or hesitation while investing may also be the reason.

In this aggressively competitive world , all that people are bothered is QUICK RETURNS or % PROFITS. Of course every business has to focus on this initially. 

But this doesnt mean we cannot produce world class brands.

Take the instance of GMR group . With Delhi international airport (T 3), It has shown to the entire world what India is capable of. 

There is much hesitation among indians while investing. All they need is good profits with less investment. Then they are dragged to opt for low quality standards. And hence the rest. 

 


By C Nijagunaradhya, Planning engineer, Aarvee associates  | 07 31 2010 05:14:16 +0000
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Fully agree. If half the money spent

on marketing is used to ensure

quality, things would have been much differernt.

Even the high flying MNC's take a 'Chalega'

attitude for their Indian  products.

Indian companies should concentrate more

in making 'Brand India' stronger.


By P. Abraham Paul, MD FCOMNET  | 07 31 2010 04:28:22 +0000
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 Well I think we are no where lacking in  talent , innovation and hard work,but where we lack is in execution, that is quality,as rightly said by my friend that Indian companies and their products are more concerned on packaging,they think whatever glitters is gold. And i firmly believe that  if we overcome this as well we can be leaders in global market.


By neeta menon anand, Freelancer, Advertising/PR/MR/Events  | 07 30 2010 13:05:58 +0000
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Mr. Srinivas, I believe both the sides that you have given are valid reasons for why Indian comapanies are unable to create global brands, but among both the reasons I am supporting on the Compromising on Quality standards, as that is more rampant than anything else, as Indian companies and their products are more concerned on packaging., I mean more into outside look and feel of a product but not the important thing like quality, its all about fooling the consumer in the first place and making them buy your product, its always the outside feel, forget whats inside, if it looks bling it sells in India...hence in this  scenario or this sort of mindset they compromise on quality standards, hence they are unable to create a global brand.


By Jayant Vishnu, Art Director/Sr Art Director, Creative  | 07 30 2010 12:25:26 +0000
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