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Topic : Trends In Banking
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Created by : Archana Singh, Relationship Executive, ICICI Bank  | 01 18 2010 10:32:12 +0000
Industry : BankingFunctional Area : Outsourcing(Operations)
Activity:  355 views;  last activity : 07 06 2010 20:18:09 +0000

Banks are increasingly using the outsourcing route to scale up their ATM networks without wearing out their resources. The entry of multinational financial technology service providers, who are keen to be a part of the payment space, has facilitated large investments in ATM network. Do you think will this decision be a right one?

 
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S, its all public support ,easy way to all customer


By Mohideen Faraman, Branch Manager/Regional Manager, Century wells Roofing India P Ltd,  | 02 16 2010 10:08:36 +0000
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In my opinion, ATM transactions has seen an increase with the various RBI provisions for its users. As for the banks, ATMs are an important part for their branding strategy and this move would help in their capital expenditure to go down further benefiting their customers in future.


By Archana Singh, Relationship Executive, ICICI Bank  | 01 18 2010 10:32:12 +0000
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By outsourcing, Banks may scale up the ATM networking. But while outsoucing to a third party, the cost of setting up and running the ATM is borne by the service provider and the bank has to pay a fee for every transaction, which later Banks can charge incidently on its customers.


By Rashmi Chawla, Cust. Service Manager, Leading Bank  | 01 18 2010 11:01:02 +0000
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