As we all know there are multiple ways of interacting with the machine like voice, touch, key press, eye moment. Microsoft Surface can interact with user using touch, keyboard, and mouse. As we all know, Microsoft Surface is a multi-touch product from Microsoft which is developed as a software and hardware combination technology that allows a user, or multiple users, to manipulate digital content by the use of gesture recognition. This could involve the motion of hands or physical objects. First, it was announced on May 2007 at a conference. Successively it was launched for customer use at AT&T stores by April 2008.
I understand it has a potential to come up with good number of featured applications It can give unbelievable amazing user experience.
It has already past 2 years by now and it is not yet been able to find its application to normal users. So which means how much ever a product is having great future, unless proper application are developed which are consumable by normal users level; and the cost is affordable by majority of consumers, a product cannot be successful.
I would like to quote another similar product having somewhat similar technology, that is the mobile phone (also called as cell phone) with touch screen, has gained a huge popularity in the market during a short span of time.
Even today go to the rural area of thickest populated country, there are people who don't know how to use computer, internet. However, they can operate mobile phone. They might not have seen the credit card, might have never experienced online purchase of products. So you cannot reach customers at that level at all.
Hence, I prefer to say that Microsoft Surface is still a long way to go for which we can claim it to be successful product or have success stories and to penetrate common users !