DEBASISH GHOSH, Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd. - Profile & Expert Views of DEBASISH GHOSH, Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd.

DEBASISH GHOSH's Profile

DEBASISH GHOSH
Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd.
	Capgemini Consulting India Pvt. Ltd. confidential confidential Bangalore, India

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Professional summary

Current Experience: Senior Consultant, Capgemini Consulting Pvt. Ltd.
Current Experience: Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd.
Previous: Engineering Services & Technical Writer, Capgemini Consulting India Pvt. Ltd.
Hindustan Aeronautics Limited
Supervisor, Indian Air Force
Years of Experience :

27.3 Years
Skills & Interests (keywords):

Aerospace Products, Quality, Maintenance and Technical Writing.
Contribution score:

(48 points)
Contacts: 1 following, 1 followers
Part of communities:

Manufacturing & Engineering Professionals |

DEBASISH GHOSH's Experience


Current :	Senior Consultant, Capgemini Consulting Pvt. Ltd.

	India, BANGALORE
	Working from 2008
	Brief summary : Capgemini Consulting India Pvt. Ltd. Since July08 BPO, Technical Writer (Senior Consultant) Accountabilities: Write/Revise the technical Instructional documents of the new/existing task in the Aircraft Maintenance Manual (AMM) and coordinate with QA team members to finalize the documents. Write description and Operation consciously for a new product. Prepare training material and quizzes for internal training sessions. Analyze aircraft engineering documents to validate the data for new/revise task in the AMM. Created storyboarding on learning objects for project plans and timelines. Taking part in the planning and interact with prospective client. Maintain the intimacy with existing national/international client to retain the business through the newly discovered method business through unusual way (i.e i3 formula - innovative and interact and intimacy).
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Current :	Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd.
	ITES / BPO / Customer Service
	India, Bangalore
	Working from 1982
	Brief summary : I have been working since 1982. I have started my carrier from the Indian Air Forcen then after 20 years I have joined in Hindustan Aeronautics Ltd. and now after 5 years I have joined in Capgemini Consulting India Pvt. Ltd and here I hve twin roles i.e engineering services and technical writer of aircraft manuals.
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Previous :	Engineering Services & Technical Writer, Capgemini Consulting India Pvt. Ltd.
	ITES / BPO / Customer Service
	India, Bangalore
	Yes No Are you sure wanted to delete this experience?


Previous :	Hindustan Aeronautics Limited

	Worked from 2003 to 2008
	Brief summary : Hindustan Aeronautics Limited (HAL) Oct03 - June08 Quality Inspector Accountabilities: Successfully handled entire spectrum of quality control and inspection related operations during manufacturing of jaguar aircrafts. Handled the total aircraft documentation process in liaisons with the design department of the HAL aircraft division. Successfully carried out stage by stage monitoring and inspections of the entire production process to ensure adherence to quality standards and specifications. Carried out internal and external inspection for tracking non-conformances to closure and initiated corrective/preventive actions to check any negative variances. Played a key role in testing and snag analysis during and after final assembly of Jaguar Aircrafts on production. Successfully carried out testing of Aircraft Navigation and Attack Systems, Communication systems, Electrical systems as per Test Schedules prepared by the Design Departments. Conceptualized and implemented measured for enhancing operational efficiency, optimizing resource utilization and effective maintenance to enhance productivity and profitability and achieved to deliver 42 Jaguar aircrafts within a very short span of time and in the same year 2008, HAL had received the status of NAVARATNA company.
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Previous :	Supervisor, Indian Air Force

	Worked from 1983 to 2003
	Brief summary : Indian Air Force Sep83- Sep03 Supervisor Accountabilities: Gained hands on experience in handling maintenance and servicing operations for on Jaguar and Kiran Mk I /II aircrafts on electrical installations and ground equipments. Planned and scheduled effective preventive, predictive and corrective maintenance to enhance equipment reliability and reduction in the break down time. Played a key role in system testing and snag analysis on electrical installations. Proactively identified and rectified problems and devised need based modifications to ensure smooth operations. Collected and collated data and generated periodic reports and carried out value added analysis of the reports to monitor the movement of key indicators. Lead and motivated the teams and conducted need based training programs to enhance technical knowledge and generate awareness of quality standards and specifications.
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	Manufacturing & Engineering Professionals
	28193 members, 168 jobs, 221 articles, 263 questions, 420 debates, 181 idea contests.

Senior Consultant, Capgemini Consulting Pvt. Ltd.

Working from 2008

Customer Support Engineer/Technician, Capgemini Consulting India Pvt. Ltd.

Working from 1982

Engineering Services & Technical Writer, Capgemini Consulting India Pvt. Ltd.

Hindustan Aeronautics Limited

Worked from 2003 to 2008

Supervisor, Indian Air Force

Worked from 1983 to 2003