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Customer retention
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87
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VS |
21
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New customers
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Srinivas suravajhala
| Argues in support of
"Customer retention"
| 5 months ago
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I strongly believe they are not mutually exclusive. Retaining the customers does not mean that there need not be a strategy for luring the new customers. Luring the new customers also required to stay ahead in the race and to spread your base in...
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Hanamant_Kulkarni
| Argues in support of
| 2 years ago
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Customer retention should be mantra of business involving products, services or even consultating. This is applicable across all industries like banking, IT, HealthCare, medical care and hospitality business. Retaining a customer has many benefits for...
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Purvi Ghosh
| Argues in support of
"Customer retention"
| 2 years ago
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Before you spend your time and money going after new customers and clients you do not currently have a relationship with consider the following statistics: * Repeat customers spend 33% more than new customers. * Referrals among repeat...
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Debate: "Which is the best strategy: customer retention or go for new customers?" deleted from your view.
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