Build your professional network on facebook via our app Go to app
 
Harsh Madan SAP SD Cunsultant, Patni Computer
 
Harsh Madan's Profile
Harsh Madan
SAP SD Cunsultant, Patni Computer
Patni Computer
confidential
confidential
New Delhi / NCR, India
Toostep 
Professional summary
Harsh Madan's Experience
Current :

SAP SD Cunsultant, Patni Computer

ITES / BPO / Customer Service
Current :

SAP SD Cunsultant, Patni Computer

ITES / BPO / Customer Service
India
Previous :

Software Engineer, Current Location -

Hyderabad

Worked from 2011 to 2012

Brief summary :

rrent designation - Software Engineer Current Location - Hyderabad, AP Tenure - May11 to till date Work Profile: Currently aligned with a leading Software client. The Client is a leading global supplier of Software and technologies. Domain illustration: SAP version and functionality upgrade and Testing Project, which include: Responsible for the ongoing development, and support activities of the project. Analysis of current functionality and identifying new requirements for implementing in system. Ensuring the error free functionality of all pricing procedures, access sequences and conditions types after functionality upgrade and new implementations. Ensuring the creativeness of copy controls functionality in all document types. Ensuring the correct posting of sales revenue through account determination functionality. Provide necessary support to existing SAP SD configuration in the Production environment. Analyze pricing needs and configure system to accommodate requirements Guide ABAP and Basis consultant related all SD issues. Implement new requirements / functionalities based on Sales/Distribution business needs. Monitor the data load to/from external systems to resolve data loading issues, and improve Process. Co-coordinating with client for giving acceptable solutions to problems, queries raised by client within predefined stringent time limit and giving solution to users. UAT Support for new Implemented configuration. Handling change requests and also Co-ordination with other modules Consultants in case of priority requests. Corrections made in the configuration settings for different company codes as per the clients requirement. Query resolution Previous Employer: IGATE Patni Computer Systems Ltd. Designation - Senior Team Member Process - SAP SD Support

Previous :

Software Engineer, Current Location -

Hyderabad

Worked from 2011 to 2012

Brief summary :

rrent designation - Software Engineer Current Location - Hyderabad, AP Tenure - May11 to till date Work Profile: Currently aligned with a leading Software client. The Client is a leading global supplier of Software and technologies. Domain illustration: SAP version and functionality upgrade and Testing Project, which include: Responsible for the ongoing development, and support activities of the project. Analysis of current functionality and identifying new requirements for implementing in system. Ensuring the error free functionality of all pricing procedures, access sequences and conditions types after functionality upgrade and new implementations. Ensuring the creativeness of copy controls functionality in all document types. Ensuring the correct posting of sales revenue through account determination functionality. Provide necessary support to existing SAP SD configuration in the Production environment. Analyze pricing needs and configure system to accommodate requirements Guide ABAP and Basis consultant related all SD issues. Implement new requirements / functionalities based on Sales/Distribution business needs. Monitor the data load to/from external systems to resolve data loading issues, and improve Process. Co-coordinating with client for giving acceptable solutions to problems, queries raised by client within predefined stringent time limit and giving solution to users. UAT Support for new Implemented configuration. Handling change requests and also Co-ordination with other modules Consultants in case of priority requests. Corrections made in the configuration settings for different company codes as per the clients requirement. Query resolution Previous Employer: IGATE Patni Computer Systems Ltd. Designation - Senior Team Member Process - SAP SD Support

Previous :

Location -

Noida

Worked from 2009 to 2011

Brief summary :

Location - Noida, UP Tenure - Apr09 to May11 Work Profile: As a support team member handled trouble tickets effectively and customization of requirements and needs of a manufacturing industry. Domain illustration: SAP Post Implementation Support which includes: Providing support in operational difficulties encountered by customers. Efficiently handled the customizing problem logs reported from time to time in a live production environment. Handled Account Determination issues. Maintenance of basic functions like pricing procedure, account determination, item category, Material Listing and Exclusion. Defined new account groups and handling partner function issues. Defined new document types as per the special requirements and handling the issues. Defined new copy control requirements and handle the related issues. Actively involved solving issues raised by end-user through E-mails. Forwarding and Handling customization, configuration and enhancement related issues. Answer frequently asked how-to - questions, including one to one support as necessary. Maintenance of the exiting system by way of troubleshooting and diagnosis and resolution for any problems occurring to working system. Support is provided through direct interaction with user, telephonic and email. First Employer: Genpact India Designation - Process Associate

Previous :

Location -

Noida

Worked from 2009 to 2011

Brief summary :

Location - Noida, UP Tenure - Apr09 to May11 Work Profile: As a support team member handled trouble tickets effectively and customization of requirements and needs of a manufacturing industry. Domain illustration: SAP Post Implementation Support which includes: Providing support in operational difficulties encountered by customers. Efficiently handled the customizing problem logs reported from time to time in a live production environment. Handled Account Determination issues. Maintenance of basic functions like pricing procedure, account determination, item category, Material Listing and Exclusion. Defined new account groups and handling partner function issues. Defined new document types as per the special requirements and handling the issues. Defined new copy control requirements and handle the related issues. Actively involved solving issues raised by end-user through E-mails. Forwarding and Handling customization, configuration and enhancement related issues. Answer frequently asked how-to - questions, including one to one support as necessary. Maintenance of the exiting system by way of troubleshooting and diagnosis and resolution for any problems occurring to working system. Support is provided through direct interaction with user, telephonic and email. First Employer: Genpact India Designation - Process Associate

Previous :

Software Engineer, Current Location -

Hyderabad

Worked from 1911 to 2011

Brief summary :

rrent designation - Software Engineer Current Location - Hyderabad, AP Tenure - May11 to till date Work Profile: Currently aligned with a leading Software client. The Client is a leading global supplier of Software and technologies. Domain illustration: SAP SD Support and Testing Project (Post implementation support) which include: Responsible for the ongoing development, and support activities of the project. Provide necessary support to existing SAP SD configuration in the Production environment. Analyze pricing needs and configure system to accommodate requirements Implement new requirements / functionalities based on Sales/Distribution business needs. Monitor the data load to/from external systems to resolve data loading issues, and improve Process. Co-coordinating with client for giving acceptable solutions to problems, queries raised by client within predefined stringent time limit and giving solution to users. UAT Support for new Implemented configuration. Handling change requests and also Co-ordination with other modules Consultants in case of priority requests. Corrections made in the configuration settings for different company codes as per the clients requirement. SAP table updations (include default and customized table maintenance) Report generation (customized as per the requirement) using SE16 Query resolution Previous Employer: IGATE Patni Computer Systems Ltd. Designation - Senior Team Member Process - SAP SD Support

Previous :

Process - Master Data Management Tenure -

Worked from 2007 to 2009

Brief summary :

Process - Master Data Management Tenure - Sept07 to Mar09 Work Profile: Managed Master Data Management process for a manufacturing client Provides quality products and services to HVAC, refrigeration, safety, water heating, food equipment and transportation industries across residential and commercial markets based in USA. Domain illustration: Master Data Management in SAP (Post implementation Master Data Creation and Maintenance support) which include: Creation and Maintenance of Customer Master, Vendor Master and Material Master Records. Price review and upload (include Annual / General Price review, Pricing and hold table maintenance, List Price maintenance, Customer Specific Pricing and Discount upload, Customer specific price review process etc) Employee Record Creation and Maintenance in SAP/R3 (include new profile creation and providing required access in R3 and data migration to CRM, hierarchy maintenance in R3 and CRM etc.). SAP table changes (include default and customized table maintenance) Web-shop Online New Customer Registration Management (include new customer master record creation and sales order changes) Report generation (customized as per the requirement) using SE16 Administration of a Web based Invoice Approval Application (New profiles set up and Access controls). Query resolution System / Applications knowledge: ERP systems: SAP (ECC 6.0 - Functional knowledge of MM and SD modules) MS-Office (Proficient in MS-Excel, MS-Power point, MS-Visio, MS-Outlook, MS-Word) E-Mail applications: MS-Outlook Organizational Accomplishments: In iGATE Patni (earlier Patni Computer Systems Ltd.): 1 successful Onsite Transition to Europe. Awarded as STAR Performer 2010 for valuable contribution to the organization. In Genpact India: 1 successful Onsite Transition to USA. Awarded as Rising Star for valuable contribution to the process. Awarded several times as Employee of the month for best performance within the process.

Previous :

Master Data Management

Worked from 2007 to 2009

Brief summary :

Process - Master Data Management Tenure - Sept07 to Mar09 Work Profile: Worked in Master Data Management process for a manufacturing client Provides quality products and services to HVAC, refrigeration, safety, water heating, food equipment and transportation industries across residential and commercial markets based in USA. Domain illustration: Master Data Management in SAP (Post implementation Master Data Creation and Maintenance support) which include: Customer Master Management - Creation of new records and Updation of existing records (include account group change, validation of new customer master record, SAP hold management, coordinate with credit risk team for credit checks, sales order updation etc.) Vendor Master Management - Creation of new records and Updation of existing records (include payment term, payment method, bank details, name / address changes etc.) Material Master Management - Creation of new records and Updation of existing records (include material extension to other sales orgs, cost set up, list price maintenance, obsolescence, description change, sales order updation etc.) Employee Record Creation and Maintenance in SAP/R3 (include new profile creation in R3 and data migration to CRM, hierarchy maintenance in R3 and CRM etc.) Price review and upload (include Annual / General Price review, Pricing and hold table maintenance, List Price maintenance, Customer Specific Pricing and Discount upload, Customer specific price review process etc) SAP table updation (includes default and customized table maintenance) Webshop Online New Customer Registration Management (include new customer master record creation and sales order updation) Report generation (customized as per the requirement) using SE16 Query resolution (for any master data related query of End User) System / Applications knowledge: ERP systems: SAP (ECC 6.0 - Functional knowledge of MM and SD modules) MS-Office (Proficient in MS-Excel, MS-Power point, MS-Visio, MS-Outlook, MS-Word) E-Mail applications: MS-Outlook Organizational Accomplishments: In iGATE Patni (earlier Patni Computer Systems Ltd.): 1 successful Onsite Transition to Europe. Awarded as STAR Performer 2010 for valuable contribution to the organization. In Genpact India: 1 successful Onsite Transition to USA. Awarded as Rising Star for valuable contribution to the process. Awarded several times as Employee of the month for best performance within the process.

Previous :

Master Data Management

Worked from 2007 to 2009

Brief summary :

Process - Master Data Management Tenure - Sept07 to Mar09 Work Profile: Worked in Master Data Management process for a manufacturing client Provides quality products and services to HVAC, refrigeration, safety, water heating, food equipment and transportation industries across residential and commercial markets based in USA. Domain illustration: Master Data Management in SAP (Post implementation Master Data Creation and Maintenance support) which include: Customer Master Management - Creation of new records and Updation of existing records (include account group change, validation of new customer master record, SAP hold management, coordinate with credit risk team for credit checks, sales order updation etc.) Vendor Master Management - Creation of new records and Updation of existing records (include payment term, payment method, bank details, name / address changes etc.) Material Master Management - Creation of new records and Updation of existing records (include material extension to other sales orgs, cost set up, list price maintenance, obsolescence, description change, sales order updation etc.) Employee Record Creation and Maintenance in SAP/R3 (include new profile creation in R3 and data migration to CRM, hierarchy maintenance in R3 and CRM etc.) Price review and upload (include Annual / General Price review, Pricing and hold table maintenance, List Price maintenance, Customer Specific Pricing and Discount upload, Customer specific price review process etc) SAP table updation (includes default and customized table maintenance) Webshop Online New Customer Registration Management (include new customer master record creation and sales order updation) Report generation (customized as per the requirement) using SE16 Query resolution (for any master data related query of End User) System / Applications knowledge: ERP systems: SAP (ECC 6.0 - Functional knowledge of MM and SD modules) MS-Office (Proficient in MS-Excel, MS-Power point, MS-Visio, MS-Outlook, MS-Word) E-Mail applications: MS-Outlook Organizational Accomplishments: In iGATE Patni (earlier Patni Computer Systems Ltd.): 1 successful Onsite Transition to Europe. Awarded as STAR Performer 2010 for valuable contribution to the organization. In Genpact India: 1 successful Onsite Transition to USA. Awarded as Rising Star for valuable contribution to the process. Awarded several times as Employee of the month for best performance within the process.

Previous :

Location -

Noida

Worked from 2009 to 1911

Brief summary :

Location - Noida, UP Tenure - Apr09 to May11 Work Profile: As a support team member handled trouble tickets effectively and customization of requirements and needs of a manufacturing industry. Domain illustration: SAP Post Implementation Support which includes: Providing support in operational difficulties encountered by customers. Support is provided through direct interaction with user, telephonic and email. Efficiently handled the customizing problem logs reported from time to time in a live production environment. Return for a specific customer and configuring new account determination. Maintenance of basic functions like documents related issue (Sales Order, Inquiry etc.), account determination, item category. Actively involved solving issues raised by end-user through E-mails. Forwarding and Handling customization, configuration and enhancement related issues. Answer frequently asked how-to - questions, including one to one support as necessary. Maintenance of the existing system by way of troubleshooting and diagnosis and resolution for any problems occurring to working system. Price review and upload (include Annual / General Price review, Pricing and hold table maintenance, List Price maintenance, Customer Specific Pricing and Discount upload, Customer specific price review process etc) First Employer: Genpact India Designation - Process Associate

 
 
 
 
Harsh's communities
7795 members, 72 jobs, 714 articles, 199 questions, 1594 debates, 380 idea contests.
35982 members, 591 jobs, 1220 articles, 573 questions, 1499 debates, 422 idea contests.
2541 members, 115 jobs, 110 articles, 50 questions, 21 debates, 3 idea contests.
 
 
Related Topics
Members will share and learn how customer service strategies will evolve...
1 debates , 2 question  
When a customer contacts your company to complain about a product or service...
4 insight , 3 debates , 12 idea contests , 2 question  
Understanding what the critical challenges are facing the sales environment...
1 trends , 10 insight , 9 debates , 2 idea contests , 1 question