Create knowledge
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(rate this)
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Touch base frequently
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Infusionsoft
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Hemanth kumar
| Supported idea
"Touch base frequently"
| 2 years ago
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i would agree on the same.It depends on the type of product usage and frequency of usage.Products which are in non-consumer durable category will have the answer in the product itself.Whereas in the consumer durable category,the feedback and...
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Gary L. Spencer
| Added idea
"Infusionsoft"
| 2 years ago
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I believe Infusionsoft works well to retain customers, a recent report suggested that email marketing will become a major part in creating new and existing business for small business owners. Infusionsoft combines CRM + email marketing + ecommerce...
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Ideate: "What are the different customer retention techniques?" deleted from your view.
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(rate this)
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Customer retention
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87
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21
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New customers
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Srinivas suravajhala
| Argues in support of
"Customer retention"
| 4 months ago
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I strongly believe they are not mutually exclusive. Retaining the customers does not mean that there need not be a strategy for luring the new customers. Luring the new customers also required to stay ahead in the race and to spread your base in...
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Hemanth kumar
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| 2 years ago
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i agree that new customers are important since these customers are hard nut to crack and once they have purchased the product,the product will decide the future course.Whereas retaining old customer is a matter of fine tuning the product according to...
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Purvi Ghosh
| Argues in support of
"Customer retention"
| 2 years ago
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Before you spend your time and money going after new customers and clients you do not currently have a relationship with consider the following statistics: * Repeat customers spend 33% more than new customers. * Referrals among repeat...
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Debate: "Which is the best strategy: customer retention or go for new customers?" deleted from your view.
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BY CUSTOMER COMPLAINTS
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Keep the brand young forever
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Omkar Nandi
| Added idea
"Keep the sparks flying"
| 1 year ago
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Finding new ways everytime to delight your existing customer, may be small or large but must bring a sense of belonging and pride to the customer
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Hemanth kumar
| Added idea
| 2 years ago
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customer retention is key to any success of the brand since the product life cycle has its ups and downs.during downward trend we should be able to identify the problem and revamp the product to the needs of the customer.New customer and retention is...
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Abhijit Mudya
| Supported idea
"BY CUSTOMER COMPLAINTS"
| 1 year ago
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I corelate this with the the service industry, Anyways, now a days even products are sold as service..how many of us have bought a Car or a Cell Phone, without going through service or warranty cards? Once the cometition increases and the market...
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Ideate: "How to build a customer retention strategy?" deleted from your view.
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