Build your professional network on facebook via our app Go to app
Honey Juneja (MBA,PGDMS,BCOM) customer advisor, Barclays
 
Honey Juneja (MBA,PGDMS,BCOM)'s Profile
Honey Juneja (MBA,PGDMS,BCOM)
customer advisor, Barclays
Barclays
confidential
confidential
London, United Kingdom
Toostep 
Professional summary
Honey Juneja (MBA,PGDMS,BCOM)'s Experience
Current :

customer advisor, Barclays

Banking

Working from 2009

Previous :

Company Location Department Manager, Checkouts Tesco Stores Ltd.

London

Worked from 2008 to 2011

Brief summary :

Position Company Location Department Manager/ Supervisor, Store operations - Checkouts Tesco Stores Ltd. London (Working since May 2008) Responsibilities and training: Ensuring smooth running of every area of the store specifically the checkouts, along with co-ordinating with other departments to achieve common goals Leading and motivating colleagues in everything from stock replenishment, food safety and customer service, to setting up displays and driving sales Leading, motivating and developing colleagues in behind-the-scenes functions ranging from cash office to ordering Running the department efficiently in the absence of the manager Inspiring and motivating team members for accomplishing service standards Supervising and efficiently handling cash at checkouts, kiosks and self-service checkouts Assisting customers with their enquires and maintaining an uncluttered environment Ensuring customer satisfaction by efficiently communicating with , and seeking feedback from customers

Previous :

Position Company Location Team Leader, Checkouts Tesco Plc

London

Worked from 2008 to 2011

Brief summary :

Position Company Location Team Leader- Checkouts Tesco Plc London (Currently working since June 2008) Responsibilities and training: Undergoing management training Efficiently handling cash at checkouts Ensuring customer satisfaction and assisting them at self-service checkouts Replenishment of fresh and FMCG stocks Assisting customers with their enquires and maintaining an uncluttered environment Replenishment of stocks by efficiently coordinating with colleagues. Efficiently coordinating with team to ensure smooth running of store and achievement of common goals

Previous :

Department Manager, Tesco

Retail Chain/Logistics

Worked from 2007 to 2009

Previous :

Duty Manager, Somerfield Plc

London

Worked from 2007 to 2008

Brief summary :

Duty Manager Somerfield Plc London ( September 2007 - April 2008) Responsibilities Included: Providing leadership and coaching to colleagues, ensuring everyone is at the right place at the right time Inspiring and motivating team members for accomplishing service standards Ensuring customer satisfaction by efficiently communicating with , and seeking feedback from customers Efficiently handling cash at kiosks. Assisting customers with their enquires and maintaining an uncluttered environment Assisting in replenishment of stocks by efficiently coordinating with colleagues Efficiently coordinating with team to ensure smooth running of store and achievement of common goals Running the store efficiently in the absence of trading or general manager

Previous :

Duty Manager, Somerfield Plc

London

Worked from 2007 to 2008

Brief summary :

Duty Manager Somerfield Plc London ( September 2007 - April 2008) Responsibilities Included: Providing leadership and coaching to colleagues, ensuring everyone is at the right place at the right time Inspiring and motivating team members for accomplishing service standards Ensuring customer satisfaction by efficiently communicating with , and seeking feedback from customers Efficiently handling cash at kiosks and self-service checkouts Assisting customers with their enquires and maintaining an uncluttered environment Assisting in replenishment of stocks by efficiently coordinating with colleagues Efficiently coordinating with team to ensure smooth running of store and achievement of common goals

Previous :

Sales Manager, Fashion Boutique

India

Worked from 2002 to 2007

Brief summary :

Sales Manager Fashion Boutique India ( April 2002-June 2007) Responsibilities included: Providing leadership and coaching to colleagues, ensuring everyone is at the right place at the right time along with inspiring and motivating team members to exceed sales targets. Responsible for driving direct and online sales and meeting performance benchmarks consistently by using leadership skills and commercial knowledge. Responsible for activities regarding marketing, visual merchandising, customer acquisition, customer relation management and generating revenue. Assessing market, current trends in market, finding competitors, also giving suggestions for product improvement. Demonstrating outstanding problem solving and active listening skills with the ability to diffuse difficult customer situations with tact and ease.

Previous :

Senior Sales Advisor Fashion Boutique

India

Worked from 2002 to 2007

Brief summary :

Senior Sales Advisor Fashion Boutique India ( April 2002-June 2007) Responsibilities included: Driving direct and online sales and meeting performance benchmarks consistently by using leadership skills and commercial knowledge Providing leadership and coaching to colleagues, ensuring everyone is at the right place at the right time along with inspiring and motivating team members to exceed sales targets Demonstrating outstanding problem solving and active listening skills- able to diffuse difficult customer situations with tact and ease Keeping awareness of competitor activity and accordingly planning marketing strategies, visual merchandising, etc

Honey Juneja (MBA,PGDMS,BCOM)'s Education

university of sunderland

MBA/PGDM
United Kingdom
From 2007 to 2009
 
 
Featured Career Adviser
Career Portal For IT Products Sector!
  • Create a confidential Career Profile and Resume/C.V. online
  • Get advice for planning their career and for marketing of experience and skills
  • Maximize awareness of and access to the best career opportunities
 
 
 
Honey's communities
16092 members, 147 jobs, 347 articles, 208 questions, 671 debates, 251 idea contests.
797 members, 296 jobs, 228 articles, 38 questions, 48 debates, 15 idea contests.
1908 members, 228 jobs, 155 articles, 42 questions, 78 debates, 10 idea contests.
Honey's contributions
Hi Suchita, I agree that traditional banking will not end but use of mobile and other innovative channels in the financial sector will help in serving the financially excluded population in India. Despite traditional banks being the most important...
it will surely be a sucess in rural areas!  The increase in saving of the rural sector in India can be seen from the rise in deposits from 12.9% in December 2007 to 20.4% in December 2008, whereas there has been a decrease in the deposits of the...
This technology has been successful in country like Africa, so definately with the growth in india it will surely be a sucess. people from rural areas will most benefit from these services due to low penetration of financial services in these areas.
 
Related Topics
Topic on strategic issues, issues management, business issues, retail...
1 insight , 1 idea contests  
Bank customers are mainly divided into an Internet banking segment and a...
2 debates , 1 question