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Travel & Tourism Professionals

 
Started by : Nirmal Karan, Product/Brand Manager, KingfisherAirlines   02 17 2010 10:36:27 +0000
Industry : Auto AncillaryFunctional Area : India(Markets)
Activity:  14 views;  last activity : 07 06 2010 20:18:09 +0000

Asian airports, with Seoul's Incheon top of the list for the fifth year in a row, have been voted by travellers the world's top five for passenger service. Singapore's Changi was second in 2009 and Hong Kong third, both also for the second year in a row, in its annual Airport Service Quality survey.

http://www.topnews.in/files/mumbai_airport.jpg

Beijing and India's Hyderabad Rajiv Gandhi International — moved into fourth and fifth place. All (these airports) have learned to focus on key performance factors that their passengers appreciate

So users, how do you think we can make Indian airport improve its service such that they are better ranked from others?

 
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1 Improved airport infrastructure and services
2 Shed Myopic vision

Improved airport infrastructure and services

idea posted by Nirmal Karan Product/Brand Manager, KingfisherAirlines

Indian Airports should improve their infrastructure and quality of services provided. Airport resources should be maximised through innovative planning, design and manage-plinary resource base for airport planning, design, construction and program management, operation and maintenance consulting for terminal, air side and landslide facilities, ground transportation systems and traffic circulation, parking, drainage, utilities and developable infield area using tower sidelines and lighting systems for the safety and convenience of access roads, taxiway bridges, passengers, airlines and employees.

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Shed Myopic vision

idea posted by Ravindra Sharma Managing Consultant, CHEF-India

Good for Asian airports. 

Looking at the comparatives and truth that most resources to Indian airports finding mention in race as well have come from others. As also that ours are the newest additions and are already looking crowded, it is not long before would tumble back into three digits. 

India still has long way to go so far as developing world class airports are concerned which as well means the requirements of aerobridges or conveyor systems or security apparatus is every high while we are still continuing to import paying high cost and at times compromising on aged technology. Herein lies an opportunity to indigenously develop equipment that is better efficient as also as more suited to your own requirements rather than simply rushing for imports. This applies to all the aspects from design aesthetics to runway technology to service aids. The important element in all this is Will and determination, while developing inherent strengths, else we we would always find ourselves in a que waiting for the ones in lead to make a mistake so we can claim their place albeit for a short while. 

Did anyone think of starting a fast rail link at B'lore before shifting the airport?

Very soon the B'lore-Hyderabad highway will start causing jams and the present 2 hrs time to city will double. 

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