| Topic : Best Practices for Product Managers |
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Posted in Community :
SAP BASIS
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Activity:
36 views;
last activity : 07 06 2010 20:18:09 +0000
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SAP solution manager
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SAP Product Life Cycle Management (PLM)
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SAP software
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SAP' Solution Manager should provide you all that you are looking for.
SAP Solution Manager is a platform that provides the integrated
content, tools, and methodologies that you need to implement, support,
operate and monitor your SAP and non-SAP solutions.
SAP solution manager has templates, service desk, monitoring, reporting, and documentation capabilities. The SAP Solution Manager supports you throughout the entire life-cycle of your solutions, from the Business Blueprint to the configuration to production processing. It provides central access to tools, methods and preconfigured contents which you can use during evaluation, implementation and operational processing of your systems. |
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by
Praveen Asthana, Team Lead, Wipro
| 11 27 2008 20:34:04 +0000
Some of it features are:
Central access to all tools for your project (Project Administration,
Business Blueprint, Configuration, Test Workbench, Group Rollout
templates)
Central management of all information for your Project (roadmaps, system landscape, project documentation)
Compare and synchronize customizing in different SAP components
Central System administration
Analysis of your system landscape with Service Level Reporting
Real-time System Monitoring
Business process monitoring
Access to programs and Services to monitor and optimize the
performance and availability of your system landscapes, and minimize
risks when running your systems
Solution support with workflow to Create and Process Problem Messages
Manage change requests, with workflow to trace and audit changes
and transports in your system landscape with Change Request Management.
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http://www.sap.com/solutions/business-suite/plm/index.epx It's fairly mature. Would suggest though to refer to Gartner's magic quadrant on PPM.
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No supporting Arguments for this idea
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In my opinion no application solves project, programm and
portfolio management for you if you do not have the right people,
procedures, attitude in your organization to manage these aspects
accordingly. BUT YES, SAP has software, SAP Solution Manager, which
helps you to manage projects and even programs. I am not sure it is
suitable for portfolio management and no I do not think it suites IT
governance. If you need IT governance, think you could check the best
pratice models of ASL, BiSL and ITIL.
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