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Topic : Decoding Personal Effectiveness
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HR Professionals |

Student Career Network

 
Started by : Gargi Sinha, Senior Consultant, Hewitt Associates   04 30 2010 14:38:09 +0000
Industry : All IndustriesFunctional Area : Employee Management(Others)
Activity:  138 views;  last activity : 07 13 2010 02:35:03 +0000


Employees are always looking for ways to get noticed in the workplace and for tips about what could set them apart and fast track them for promotion. But they should also be aware of what could get them noticed for the wrong reasons, such as being known for giving excuses.


http://steveroesler.typepad.com/photos/uncategorized/2007/04/18/noexcuses_2.jpg

 

So, how to handle these employees who always look for excuses and blaming every failure on external factors??  

Share your thoughts on this.

 
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1 2 3 4 5
1 Do not accept excuses from yourself.
2 Have a transparent and proper system to moniter and eliminate the scope for asking excuses
3 Stop making excuses start getting results,???
4 By not falling back on the following common excuses:
5 Employees always looking for excuses!!
6 Don't accept excuses from others too!
7 Generate Passion
8 yes excuse them !!
9 (Employees always looking for excuses!!!)
10 Interrogate with empathy
11 ATTITUDE DECIDES THE ALTITUDE

Do not accept excuses from yourself.

idea posted by Gargi Sinha Senior Consultant, Hewitt Associates

By following this straightforward yet difficult rule, you’ll do things the right way, and this behavior will get noticed. A few tasks or minor responsibilities tend to grow exponentially because people who can be relied on to get the job done without a lot of management oversight are very rare. Before long, you’ll be invited into the decision making circle.

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by puneet , Manager Admin  | 04 30 2010 17:32:02 +0000

this is exactly not happening in today's corporate world. everybody is growing by putting shoes on another shoulder. so one should do things own and take the responsibilities to stay forward.

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by Amit N Bhagwat, Recruitment Manager  | 04 30 2010 16:23:14 +0000

Hi Gargi,

You need to be slightly precise what category of employees are you refering to, freshers or experienced?

Freshers will give you excuses exp will not. I do not see anything wrong in getting tips to out perform your colleague which would give promotion it is perfectly ethical & professional, nothing wrong in being selfish also. I do it

It is good to get tips for promotion rather than playing politics with your colleagues ofcourse this also depends on person to person if management people find this unprofessional then there is little you can do about it.

 

 

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Have a transparent and proper system to moniter and eliminate the scope for asking excuses

idea posted by Prabhakaran Nambiar Head-Recruitment & Talent Search, Anusha Human Capital Management Services

Employees asking for excuses is itself something which allows the system that this is existent. This will only go away from any Organisation where every activity is measured, monitored, rated. Practice this and see a sea change in every one.

It is only the system which allows this, not the individuals. system can only ensure that the scope for excuses are eliminated and nothing else.

Once some one finds that there is no way a excuse will stand in a case and activity was measured,monitored and rated on a clean slate, either He/she will change or Get changed for the excuses.

Prabhakar

 

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Depending on the situation, you have to analyze and look at how often an individual makes excuses & why. Take into account the possible validity of the excuses. Many times like children, employees sometimes imitate what they see. If they see or hear about a certain boss, manager, supervisor or coworkers continuously making excuses, not doing their job or staying on top of things an employee will do the same. Making it an endless cycle, then someone gets fired. Then a company could have a lawsuit from former employees. 
For a boss, try to be a more effective leader. Create a better working environment. Try to minimize the opportunity to give employees a chance to make excuses by giving them the tools, supplies or information that they need to do their jobs correctly. Give employees an outlet to discuss openly or privately certain situations without ridicule or firing them.
 
For a supervisor/ boss, step up to the plate & show your team/ employees that you get your job done. Have one-on-one meetings with the individual(s) making the excuses to try to uncover what the problem could be. Keep one-on-one meetings private & only discuss with necessary others. At other times, include everyone & have regular open company/ employee meetings. Each workplace has to decide how often it’s acceptable for someone to “just forget” and what will happen to the employee each time.
 
Planning & documentation is key. More effective, strategic management is a must. Create a plan on how to monitor & handle employees. Keep detailed records about the excuses & the excuse makers. Make records of what you’d tell each employee or group to do & by when. If the job or task instructions aren’t met then a boss could question that employee(s) progress or how well they handle their workload. Then if needed, give that person(s) fair warnings and/ or a probationary period. Give the employee(s) a limited amount of chances (more than one or two) for improvements.
Then weigh your options, take into account your talk with said employee(s), look for improvements on their behalf. As a boss, check yourself to make sure that you’ve done your job, how well you lead and do your work, keep yourself in the clear. Then only if needed take disciplinary action or fire a person. Sometimes making excuses is a never ending cycle for some employees.
You live & you learn. Many times changes really need to be made along with better strategic planning& management. Some people (bosses as well) possess a total inability to accept responsibility for their own actions and mistakes.

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I agree giving little scope for employees will eliminate and it will  not encourage them from making the excuses. 

I personally think that excuses come when they there are stringent working conditions. Working conditions should be flexible and the onus should be left on the employees..... this will lessen the reasons and excuses.

1
  

I am mostly in tune with this idea.

The reporting hierarchy (boss!) and the organization should enable and empower the employee to perform his allotted job. If this is properly done with clarity and transparency, an excuse cannot be made and thus the boss has no reasons reasonably to consider the excuse even. Such excuses, as you correctly point out, eventually damage the employee's career.

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Stop making excuses start getting results,???

idea posted by Anand Vishwakarma Web Developer, IT Development
If you will give excuses that means you hide your potential ,work and you dont want to do work,,,So you are give any excuses from yourself that means he cant do anythings,,so dont keep in hand excuses..
1
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By not falling back on the following common excuses:

idea posted by SANGRAM Community Manager, TooStep.Com

Ownership transfer excuse

When you are assigned a task, you must keep the responsibility where it belongs. If you can’t reach that person, find someone else to answer your question. Don’t give up and say “Well, I sent him an email,” or “I left him a voicemail.” Keep going until you get the information you need.

Bird dog excuse

The next excuse to overcome is the availability of some resource. For example, “I couldn’t find the driver on the Web site.” These types of discoveries are made in process. It’s kind of like changing the oil in your car but forgetting the oil filter wrench. In these cases, be the bird dog. Don’t stop until you find what you need. Find another Web site or call a friend or the manufacturer’s support line until you get the driver. Too many times, the smallest roadblock will deter an employee from accomplishing his goal. Persistence is key.

Critical thinking excuse


Thinking through situations, especially where new technologies are involved, provide a lot of insight into areas of risk. These areas of risk can be considered unknowns that could potentially derail a task and generate the lack of critical thinking excuse.


Timing excuse

This particular excuse is so good that it is used very often and to great effect, especially now that IT departments are asked to do more with less.

1
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Employees always looking for excuses!!

idea posted by Banwarilal Gadodia consulting, B.S.Gadodia, Consultant

When any reponsibility/job is given to any employee, it should be seen whether he/she has understood the job by discussing few points with him.

If it is confirmed that he has understood the job, the chances of excuses will be reduced.

Ask him/in discussion it will be known, what sort of help he wants. Convince him whether he really needs help. If he has committed, agian the chance of excuses are reduced.

If any external help from other agency is required, tell in the meeting or so to all the concerned, reducing the chances of excuses.

If you find some employees are still giving excuses, go into his background, like family, friends. find out his problems, liabilities etc. Try to do counseeling thru HRD dept/or yourself. You will build a better rapport and excuses will reduce.

Have a jobwise/projectwise marking system in the organisation, with the knowledge of employees, excuses will end.

If for any particular employee, it still persists, understand that this job is his side buisiness or he is looking for another job.

1
0
  

I fully support this idea of approach towards the employees who are finding excuses

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Don't accept excuses from others too!

idea posted by M. Prabhakar Rao Author of "Mayhem Of The Miserables!", http://www.smashwords.com/books/view/52075

I don't think all Employees tend to indulge in Excuses.

Stop accepting Excuses from those who give them, regularly.

0
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Generate Passion

idea posted by S. Muralidharan Executive Director, Knowledge Foundation & Campus Around the Corner

A person who makes excuses is psychologically oppressed or has developed an aversion in the working environment.  The reason could be very many, the important reason could be inefficiency due to domestic pressure, peer pressure, immediate superior piling on him, or there is a perceptible danger to his continuance in the organisation due to his not being able to handle the work pressure, etc.

In such a situation, it is the duty of the HR people to immediately identify the root cause of the problem, help him/her come out of such precarious situation.  Make him understand that his position is inevitable and his contribution, in whatever way, has brearing on the growth of the company.  Develop passion in him about whatever he does.  Though HR can do hardly anything about the situations in an external environment, they can make him / her part and parcel of the organisation.  Show him / her little more empathy in order to make him even more productive!

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yes excuse them !!

idea posted by Ajay Ziz Dy. Registrar,, University of Jammu

they cannot adapt , adjust & blame the world for failures ..

so they may be excused for ever !!

companies work for profits ***** && not r for social work................

0
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(Employees always looking for excuses!!!)

idea posted by ANAND KUMAR Sr.Executive- HR & Compliances , Metropolis Helthcare Ltd.

Employees are always looking for ways to get noticed in the workplace and for tips about what could set them apart and put them on the fast track for promotion. But they should also be aware of what could get them noticed for the wrong reasons, such as being known for giving excuses. Here’s advice you can offer employees who need to break the excuse doom cycle.

First, do not accept excuses from yourself. By following this straightforward yet difficult rule, you’ll do things the right way, and this behavior will get noticed. A few tasks or minor responsibilities tend to grow exponentially because people who can be relied on to get the job done without a lot of management oversights are very rare. Before long, you’ll be invited into the decision-making circle.

Second, do not fall back on the following common excuses:

Ownership transfer excuse
Bird dog excuse
Critical thinking excuse
Timing excuse
As an old Navy senior chief once told me, “There are no excuses!” Once you do not accept excuses from yourself, you’ll see that it is very easy not to accept excuses from others.

0
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Interrogate with empathy

idea posted by Krishna Software Testing, Ness Technology

Interrogate the employee and engage him/her in the discussion. Try to find out the root cause of the problem.  Ask him/her how he/she could do to overcome the problem. Promote a culture of problem solving and result-oriented contribution within the team.

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ATTITUDE DECIDES THE ALTITUDE

idea posted by s.baalu Consultant, XYZ LTD

PEOPLE WHO DON`T WANT TO ACCEPT RESPONSIBILITIES,OR WHO ARE NOT ABLE TO MEET SUCCESS MOSTLY GIVE EXCUSES.THESE EXCUSES ARE MAINLY REASONS FOR NON PERFORMANCE OR TO COVER UP THEIR DEFICIENCY AND FAILURE.SO IT IS THE  EMPLOYEES`ATTITUDE WHICH WARRANTS ATTENTION AND THAT HAS TO BE CHANGED.EFFORTS ARE TO BE TAKEN TO CHANGE THEIR ATTITUDE.

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