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Started by : Sushil Soren, Executive Manager, Hospitality Services   12 12 2008 13:48:04 +0000
Industry : HospitalityFunctional Area : Business Models(Strategy & Execution)
Activity:  355 views;  last activity : 03 14 2013 09:36:28 +0000

It is said that India has a wealth of amazing places that is to be seen and appreciated and having an unbeatable tourism potential, But then India receives far lesser tourists compared to other relatively smaller countries. Considering the fact that the Tourism Industry contributes largely to the countries total GDP, isn't it time that the Government and authorities pay attention to the problems that tourists and travelers face in India?  so what is that Indian tourism is lacking......

 
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1 2 3 4 5
1 Some factors affecting Indian tourism
2 LACK OF EASY & TOURIST-FRIENDLY INFORMATION
3 Lack of a coordinated brand building of India as a tourist destination.
4 harassment
5 Factors affecting Indian Tourism Industry
6 Bad transportation
7 Several Factors
8 Improper Guidance
9 Expensive Hotel Rooms
10 Poor Hospitality...
11 Bench Mark - imitate ideas and technology
12 Value of Valuable Natural and Heritage Resource
13 Terrorism in India
14 encouragement of conducted tour by rail,road and air be done.
15 Terror from neighbour countries & Behavior of Indian Travellers with Tourists
16 one factor is global warming too
17 Poor Infrastructure, Unhigenic conditions
18 Terrorism
19 Nikita
20 very bad infrastructure
21 General apathy towards work
22 Poor brand promotion
23 All of the above
24 Correct Indifferent Attitudes
25 Harassment
26 Money hungry people
27 Assalamu alaikkum
28 the absence of service providers
29 Tourists treated very badly + Environment getting spoiled.

Some factors affecting Indian tourism

idea posted by Arijita Pal Manager, Development Support, Child Rights and You (CRY)

Some factors affecting Indian tourism are as follows:

 

Poor transportation

Lack of basic hygienic amenities at halting points

Non-standardization of rates and fares

Lack of sound marketing and promotion strategies

Poor maintenance of heritages

Issues regarding security and harassment

Lack of passionate and trained professionals 

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by Renee: CEO Life Coach & Life Strategist, Owner, Company: CEO Life Coach  | 03 14 2013 09:36:28 +0000

There is a lot that can be said and done about this but you have to always think of safety first. Many times that's the first thing on the minds of many tourist. Once you make improvements on safety first then eveything else will fall into place.

~Business Consultant & Business Coach:

www.CEOBusinessManagementSolutions.com

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by NATTERAJA R. ARIKRISHNAN, GM-Projects, Bentec Electricals & Electronics Pvt. Ltd  | 01 26 2011 12:06:30 +0000

The views posted by friends from this are correct. Tourism industries need to give attention on the points indicated and should take remedial actions immediately.

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by S. Muralidharan, Executive Director, Knowledge Foundation  | 01 25 2011 14:53:50 +0000

We need to rehabilitate the Locals to raise their standards of living on par with the people who live in metros, as they are the front-end to showcase our strength! Today, every tourist spot, be it Agra, Haridwar, or anywhere in the country, the locals out there, because of their economic status, indulge in every sort of wrong doings!

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LACK OF EASY & TOURIST-FRIENDLY INFORMATION

idea posted by Bhavesh Kumar contract management, Govt Sector

There is a general lack of easy and tourist-friendly information at any tourist place. Our 'tourist information centre' at most of the railway stations or airports are either not manned at all or are occupied by people who are hardly visible when needed. There should be some staff at such places who can guide the tourists once they arrive at a new place. Once they settle down they can easily take care of themselves. What they need is the initial help,even which we are not able to provide

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by Vinoy Scaria James, CEO/MD/Director, Guida Joy Hospitality & Management Solutions.  | 12 25 2011 06:20:09 +0000

A major contributing factor indeed.

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by SHRIKANT MANOHAR DANKE, Zonal Manager / Sr. Project Manager ( Civil Engineering), Kumar Properties  | 01 28 2011 12:39:19 +0000

Yes, we are lacking for providing the right/ correct information of the places.

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by Rathin Deb, Advisor and retail consultant, currently as Branch Manager, Tower Infotech Ltd  | 01 27 2011 10:17:09 +0000

I agree with Bhavesh's statement on the subject.

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Lack of a coordinated brand building of India as a tourist destination.

idea posted by Vinoy Scaria James CEO/MD/Director, Guida Joy Hospitality & Management Solutions.
There is a very if not minimal effort to sell the Indian dream to prospective visitors. The government bodies in the tourist sectors are by and large in a limbo. It also acts as a deterrent because the topic comes under the state list and hence the chance to sell India as a brand is by and large negligible. Few states likes Kerala which have used brand building exercise have seen wonderful results.
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by Renashmi Kaur, Events/Promotion Executive, Eventzo Delight Pvt. Ltd.  | 12 26 2011 15:21:15 +0000

Brand credibility is the essence of any product or service.

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by Shanti Roshan, Accounts Manager, Aditya Birla Group  | 12 25 2011 07:36:50 +0000

Yes, look at how the ASEAN countries sell their country as a destination at various tourism fairs and forums worldwide. Compared to them the attempts by India have been at best pathetic.

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harassment

idea posted by Abdulsalam.H Lecturer, Nas institute of catering & Hotel management

"Harassment" where ever we go, v just need a safe and peaceful time to get enjoying the tour. now a days there s no safer side to the foreigners . even though we have good industry since tourists affected by harassment,.

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by RAMESH KANDADAI, Principal Consultant, ARM Consultants  | 01 27 2011 03:53:21 +0000

Since i lived more than a decade abroad, I have a lot of friends there who feel encouraged to visit because they know someone here. The refrain is always the same....harassment coupled with dishonesty - in shopping, transportation ettc. Even the guides fleece them.

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Factors affecting Indian Tourism Industry

idea posted by Avijit Dey Consultant, Search Management Consultants

It is very essential to promote Brand India as a tourist destination nationally as well as at the state level. However the tourism departments are always cash strapped, there is general apathy towards work along with  aging manpower never works in favour of brand promotion. What we need today is dynamic manpower who are committed to take up tourism as a career (I wonder how many of us plan to take up tourism as a career!) and work up to really explore that Incredible India as well as make India a safe tourist destination

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Bad transportation

idea posted by James Masih Product/Brand Manager, FedEx
There are so many corrupt auto and taxi drivers who are waiting to take them for a ride and charging them too high and the transportation facility is so bad except few cities, you know them much better than anybody, so when they come to know such things and travelers avoid such places...with such minor things a value of a place is lost, so government should take care of these things and improve transportation facility at major tourist destinations
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Several Factors

idea posted by Ravindra Sharma Managing Consultant, CHEF-India

1. Failure to assure the tourist safety, security & stated quality of product services.

2. Confusing information dissemination in content and method.

3. Absence of efficient regulator.

4. Poor infrastructure and cohesive support.

5. Poor plan policies and lack of focus.

6. Almost nil coordination within various agencies in all levels.

7. Weak on discipline: Operator, industry bodies and regulator.

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by Ravindra Sharma, Managing Consultant, CHEF-India  | 12 26 2011 06:34:11 +0000

Vinoy, There is no single factor alone. Everyone wants better results from tourism yet no none from policy makers to regulator to operators wants to follow their respective roles with sincerity and honesty. India requires better infrastructure, channels to hone resources and continually work to better, address Safety & Security issues seriously and develop own competencies of management rather than trying to ape other countries models.

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Improper Guidance

idea posted by AKRAM ASLAM Banquet Sales Executive/ Manager, A.B. Group of Hotels & Resorts

There is a serious problems concerning the issues with the guides and duplicate travel agents.. these people project an exxagerated vision of the country which inturn creates a doubt in minds of foriegn travellers... henceforth the Govt must seriously look into the topic for promoting the Indian Tourism Industry...

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by Anurag Dave, Product/Brand Manager, FedEx  | 01 30 2009 09:38:52 +0000

yes this is happening a lot in the tourism industry and i agree with akram on this, that government should take proper actions to curb such activities and should appoint registered guides at all the popular travel destinations in the country....

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Expensive Hotel Rooms

idea posted by Sushil Soren Executive Manager, Hospitality Services
According to me this has to be a major factor just because the hotel rooms are over priced and they try to take advantage of the foreign travellers charging them very much and this is making them feel pinched on their pockets, not only foreigners but also the domestic travellers, one can,t afford such high tariffs at these hotels...
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by Vinoy Scaria James, CEO/MD/Director, Guida Joy Hospitality & Management Solutions.  | 12 25 2011 06:22:39 +0000

Yes! We are killing the Goose that lays the golden egg.

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Poor Hospitality...

idea posted by Revathy Venkitesh Traffic Assistant, Global Aviation & Services Group
We are saying through adds that Adithi Devo Bhava.....Which was once used by us, long back.... Today from children to middele age people has forgetten its meaning itself....We have putted banner, made adds, in result wen foriener comer to India ,they dosent gets satisfaction & warm welcome(expected level of hospitality)...
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by Revathy Venkitesh, Traffic Assistant, Global Aviation & Services Group  | 02 04 2011 21:35:31 +0000

There are lots & lots of factors which effects Tourism Industy. 1.SELF DESTRUCTION: by scratching it ,marking names & splitting in the monuments. 2. LACK OF COUSTOMER SERVICE : The staffs of customer service are not proper doing their duty. 3.HARRASMENT: Men in India will not change, they alwasy harras ladies or tease them. 4. NOT PROMOTING: we are not promoting our tourism centers..

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Bench Mark - imitate ideas and technology

idea posted by Rafiuddin Farooqui Branch Manager/Regional Manager Al-Arabiyah Travel and Tourism

Today copy and paste is the fastest method to improve quality services. Tourism Industry also studies the present growing countries in this field. Like Malaysia, United Arab Emirates, Australia, and other countries. Copy and paste the ideas. Like Middle East people like family attraction and entertainment, they are not interested in historical or cultural tourism. The Industry requires huge investment and the private sector hesitate to invest such huge amounts. The Tourism Ministry starts investment in these projects. Only government can stimulate and organize. We should borrow ideas, trends, etiquettes, hospitality, technology and things without any orthodox thinking and getting our old-men ideas.

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Value of Valuable Natural and Heritage Resource

idea posted by JAGADEESAN S Project Leader/Managing Consultant, Project Consultant
Proper personnel should control and maintain their respective direction to handle fruitful manner.
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by Tanmay Gaur, Freelance Software Developer  | 01 26 2011 07:03:31 +0000

I would support Jagadeesan. Let me tell you my experience. I went to mussoorie twice over a gap of like 5 years. It was at Kempty falls. Natural beauty was being exploited to create artificial pond just below the Kempty falls. The pond was not only abandoned by majority of the visitor, it gave a sour eye view to the natural beauty of the falls. Its a gross error on part of tourism department. Similarly, My visit to Kullu-Manali from New Delhi. All along I could see, people making ugly structures, imitating the houses in the planes. Shouldn't the authorities suggest or lay some guidelines on the kind of structures, to keep the sanity of the place. Any investment should add to valuable natural and heritage resources.

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Terrorism in India

idea posted by Vishal Goel BDM, Anand Gems and Jewellers

PINK CITY turned RED on May 13 by the terrorist strike, killing more than 70 persons (as per government report) and leaving more than double the number as injured. The terrorist attack on the Pink City is not only an attack on humanity, but once again terrorist groups have proved that they do not have any ideology, except spreading violence and terror and they have no other cause but to harm humanity.

This is the main reason that takes Indian Tourism Industry a back step.

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encouragement of conducted tour by rail,road and air be done.

idea posted by SB DIKSHIT STATE QUALITY MONITOR, U.P.R.R.D.A

There are many travel agencies ,they provide conducted tours ,includes travel,hotel stay and site seing in good buses/cars with guides.Railways,roadways and airlines are providing them all .Govt. of India should provide subsidiary to encourage the tourism ,but have complete control so that nothing wrong/irregular/cheating is done as poited out by others above and below.

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Terror from neighbour countries & Behavior of Indian Travellers with Tourists

idea posted by prakashraj kumavat MBA/PGDM student, Omegan School of Business (ICFAI Tripura)

As we all know last year there was a terror attack in Mumbai on Hotel Taaj & Hotel Oberoy. Because of these terror activities foreign tourists fear to come India. Apart from this the behavior of travellers with tourists is not satisfactory. Travellers cheat foreign tourists by charging handsome amount from them. Sometime tourists may not find proper guide to guide them towards places available for tours. In our country we dont deal with tourists as guest but we just see them as a tourists point of view. To attract tourists towards indian Culture we Should respect them & We should not forget : "ATITHI DEVO BHAVAH"

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one factor is global warming too

idea posted by Bhavin Shah MBA/PGDM student, Indian Institute Of Planning & Management (IIPM), Ahmedabad
Climate is an essential resource for tourism, and especially for ‎beach, nature and winter ‎sport tourism, and the phenomenon of global warming already gravely affects the ‎industry and an increasing number of destinations. It was concluded that there was an “urgent need for the tourism ‎industry, national ‎governments and international organizations to develop ‎and implement strategies to face the ‎changing climate conditions and to ‎take preventive actions for future effects, The Indian Ocean tsunami in 2004 and Hurricane Katrina that hit New Orleans in 2005, caused immeasurable costs for the travel and tourism industry. and very recent example of Brisbane,Australia.... First estimates suggest that the floods will lead to significant cuts in Queensland’s exports of coal and agricultural production which could amount to up to AU$ 6bn or 0.5% of GDP
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Poor Infrastructure, Unhigenic conditions

idea posted by Cyril S M Sr. General Manager & Head - Marketing & Design- Illumination EPC, Bajaj Electricals Limited
Our tourist places lack proper development, aesthetics, information, cleanliness even at crucial tourist places in comparison with the facilities in foreign countries.
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Terrorism

idea posted by Deepak Agrawal Consultant, Independent Consultant

In the recent times terrorism is one of most important factor in the roadblock of Indian tourism industry. In last few years India has seen lot of terrorist attack all around India and it has impacted a lot to Indian tourism indusrty growth.

India' most cultural city & hot tourism spot like Jaipur has witnessed terrorist attack last year and it really has affected tourism industry of Rajasthan. 

After the abolition of Taliban now all the terriorist activity handled through pakistan and it has made the situation more vulnerable.

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idea posted by Nikita Piamarie Oliver Media Development Advisor, Spin It Wide.com
harassment!!!,.. oo yes... it is soo affecting tourism.. i have so many friends who have been to India and they've been groped, grabbed, nudged and squeezed. and they said they'd never go back.. not forgetting the countless experiences I've had. !!!
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by Vinoy Scaria James, CEO/MD/Director, Guida Joy Hospitality & Management Solutions.  | 12 25 2011 06:21:37 +0000

It happens everywhere. It is not alien to India.

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very bad infrastructure

idea posted by Sridevi Ranganaathan Assistant Professor at Madras University
Except our metros all other cities and towns were not maintained properly. Lack of roads, drainage,transport and pollution. Politicians doesnt care about all these things if the government put road this week means next week again the road will be damaged only one week is the quality of our roads what a contractors wow....hats off
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General apathy towards work

idea posted by Avijit Dey Consultant, Search Management Consultants

such departments generally suffer from poor work culture and there is general apathy towards work

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by Jay Makwana, Media Development Manager, Times of Oman  | 04 11 2009 06:27:37 +0000

When a Foreign Tourist lands in India he first meets the Taxi Driver..then the Hotel Manager and then he sees everything else...So our staff in Service Industry should be thorougly trained to give best and Honest services to foreign Tourists...

I just attended a Seminar by Shiv Khera..he said the Taxi Drivers in Singapore are honest, humble and very good...they get trained for 2 months in delivering best services before they are given commercial license...and they have to attend a week's training program every year..So our Tourism authorities should start up similar courses and encourage our Taxi Drivers to enroll in such programs..He also narrated an instance where the Singapore Taxi Driver took 10$ instead of 11$ saying that professionally he should take 11$ but morally he took 10$ because he did not know the shortest route to reach the Hotel...

 

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Poor brand promotion

idea posted by Avijit Dey Consultant, Search Management Consultants

mentioned sometime back

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All of the above

idea posted by Sharath Kotian Development Officer, Life Insurance Corporation Of India

I have faced all of the above problems while traveling.

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Correct Indifferent Attitudes

idea posted by Ravindra Sharma Managing Consultant, CHEF-India

Everyone wants better results from tourism yet no none from policy makers to regulator to operators wants to follow their respective roles with sincerity and honesty.

India requires better infrastructure, channels to hone resources and continually work to better, address Safety & Security issues seriously and develop own competencies of management rather than trying to ape other countries models. 

0
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Harassment

idea posted by Anurag Dave Product/Brand Manager, FedEx
In the recent happenings where more and more foreign nationals are being targeted by the locals, where they are physically abusing them and there is increase in assault and rape cases complaint lodged, so this is majorly hindering the tourism industry, So measures should be taken to avoid such incidents and security must  be beefed up all over the tourism places in the country,until the measures are taken to such things indian tourism industry will never improve
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Money hungry people

idea posted by Sudeep Tarafdar Senior Consultant, IBM

Unfortunately, our country is full of "Hungry for money" people who don't spare any outsiders. What to say about foreigners. These people can be found every where, in offices, taxi & auto drivers, coolies, guides, temples and tourist spots, as a roadside seller even professional baggers who wait for any non-localite so that they can just "ROB" them. Not only that, there is no security either of the tourists or there belongings and even our "Great" Police department arrives after are inactive. Because of all these reasons. The tourism in our country is getting a bad name.

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Assalamu alaikkum

idea posted by fauziah Muhamed Company Secretary, c c c
Assalamu alaikkum how are you doing? I am fauziah, from Malaysia, and i want you to contact me for my email (fauziah111m@yahoo.com.sg) and we konw each other ok by from, fauziah Muhamed.
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the absence of service providers

idea posted by sanjay dey Tax & accounting , Consultatnt
the tourists need to know the place they are visting.Providing them with information like the history, people, environment, danger, hotels, transport is absent with the industry
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Tourists treated very badly + Environment getting spoiled.

idea posted by Shruth & Smith Group Owner, Shruth & Smith Foundation
When the tourists come to India, they are treated very badly, due to which many foreigners never come back after their first visit. Secondly the beauty of India is fading day by day because the natural balance is disturbed every now and then by people, so the climatic changes are also severe. Also the attacks in Tourist spots and Hotels also have led to decrease in the number of tourists visiting India every year. Let us all go hand in hand to help promoting this industry. Everybody can play a role for the betterment of tourism industry and that is the best part of it. Let's do it. Regards, Shruth & Smith Foundation (NGO), Banshankari, Bangalore. http://www.shruthandsmithfoundation.org
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