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Started by : Inani Sarkar, Sales/BD Manager, Aricent   12 16 2008 14:49:52 +0000
Industry : IT ServicesFunctional Area : Business Models(Strategy & Execution)
Activity:  25 views;  last activity : 07 06 2010 20:18:09 +0000

 Like Most business owners, one want to sell their product or service, not spend all your time on IT maintenance. So one will consider outsourcing your information technology workload.  Sure you could handle IT services in-house, but the information technology industry moves fast and requires  a lot of time and resources to keep up.  So one can't manage huge budgets,so for this reason one goes for outsourcing provider, So what are the factors When selecting an outside IT service provider.   What are your views on this...

 
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Reputation

idea posted by Bindu Madhav Sales/BD Manager, I-Flex Solutions
To me reputation of an organization is very important, and  one should do research on the IT service provider's reputation before making a selection. like is the IT service provider invested in the people, processes, and technology, Are the employees certified across a broad range of services and products, and are the certifications current? . This will give a chance to examine the workflow on the other end and see the team and services that will be commissioned to your business’s needs.
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Capability

idea posted by Inani Sarkar Sales/BD Manager, Aricent
According to me the capabilities of a provider is very important where Keeping in mind that when selecting an IT service provider one is basically entering into a partnership. Both sides need to have open communication and work together in order to improve and transform the organization's performance into one good unit. Many IT service providers offer businesses a number of unique possibilities when it comes to core issues such as security and general service.  And aspects in selecting a provider is its ability to match your specific business needs. Is the provider able to add capabilities as your company evolves? Is it able to integrate new technologies in a timely manner? Is the provider certified and connected with a number of companies that develop the technologies and applications it provides.
Based on these criteria one should select an IT service provider..
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